Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Sarah zein

Fort Lauderdale,FL

Summary

I’m passionate about building a career in law enforcement, with hands-on experience from participating in FAU Police Department meetings and completing specialized classes and certifications, including life-saving techniques and human trafficking. My studies in psychology and criminology have given me a solid understanding of crime and its impact on people and communities. Additionally, my role as an insurance customer service representative has sharpened my communication skills and attention to detail. As a member of the National Criminal Justice Association, I stay informed about current trends and practices in the field. I’m excited to bring this blend of experience and enthusiasm to a role with TSA, where I can contribute to enhancing national security and making a meaningful impact.

Overview

1
1
year of professional experience

Work History

Insurance Customer Service Representative

Insurance Benefit Agency
09.2023 - Current
  • Maintained high standards of customer service by building relationships with clients.
  • Researched and identified price ranges
  • Finalized sales
  • Determined financial needs by assessing existing coverage and aligning new coverage.

Hostess

Quarterdeck
06.2023 - 07.2023
  • Boosted customer loyalty through consistent delivery of exceptional service, friendly interactions, and prompt attention to guest inquiries or concerns.
  • Promoted business loyalty by fostering positive customer relationships.
  • Contributed to team success through effective communication

Education

Bachelor of Science - Criminal Justice

Florida Atlantic University
Boca Raton, FL
06.2026

Skills

  • Public Safety Awareness
  • Physical Fitness
  • First Aid Training
  • Customer service and assistance
  • Customer relations skills
  • Self-defense training
  • Attention to Detail
  • Problem-solving abilities
  • Multitasking Abilities
  • Law Enforcement Collaboration
  • Critical thinking

Languages

English
Native or Bilingual
Spanish
Elementary
Arabic
Professional Working

Timeline

Insurance Customer Service Representative

Insurance Benefit Agency
09.2023 - Current

Hostess

Quarterdeck
06.2023 - 07.2023

Bachelor of Science - Criminal Justice

Florida Atlantic University
Sarah zein