Summary
Overview
Work History
Education
Skills
Timeline
Generic

Sarah Zeringue

Baton Rouge,LA

Summary

A diligent worker with proven track record in managing office operations and providing comprehensive administrative support. Known for effective communication and multitasking skills, I excel in team collaboration and customer service. Adept at problem solving, I am the go-to person for many different departments. A reliable employee trusted to work independently and without needing constant direction. Skilled in data entry and attention to detail, I have been quality control for a variety of departments and organizations.

Overview

9
9
years of professional experience

Work History

Patient Access Associate

Baton Rouge Orthopaedic Clinic
04.2025 - Current
  • Ensured smooth operations at satellite locations. Trusted to open and run clinic independently without direction. Maintained cash drawers, keys, coverage for employees, etc.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Reliable and self-sufficient multitasker who handled any job that needed to be done. The go-to person for solving any issues within clinic, especially interdepartmental issues.
  • Streamlined patient intake procedures for enhanced efficiency and reduced wait times.
  • Assisted in maintaining HIPAA compliance by carefully handling sensitive patient information and protecting privacy during interactions.
  • Reduced errors in patient registration by meticulously collecting and inputting data into electronic health records.
  • Facilitated a smooth billing process by promptly identifying and resolving discrepancies in insurance in patient accounts.

Assistant Front Desk Manager

Bone and Joint Clinic of Baton Rouge
06.2023 - 04.2025
  • Assisted the front desk manager in daily clinic operations, such as changing provider schedules and managing front desk.
  • Assisted in covering and supervising front desk staff consisting of seven employees.
  • Relied upon to cover all duties when manager was out of office and ensure smooth clinic operations.
  • Modeled positive attitude and encouraged front desk employees when dealing with difficult guests.
  • Provided training and guidance for new hires. Developed worksheets and how-to manuals for employees to refer to when needed.
  • Trusted to open and close clinic as needed on a flexible schedule.
  • Updated and maintained rules for provider scheduling and legal appointments.
  • Updated and maintained extension list for entire clinic.
  • Assisted in emergency situations that arose at clinic, including contacting emergency services, directing how employees responded, and creating incident reports.


ER Coordinator/Medical Data Entry Specialist

Bone and Joint Clinic of Baton Rouge
05.2021 - 04.2025
  • Expedited insurance claim processing by effectively managing sensitive patient data, including diagnoses, treatments, and billing codes.
  • Ensured continuity of care for emergency room patients by providing accurate documentation to patients' insurance company for authorization purposes. Especially with out of network patients that required care.
  • Entered patient demographic and insurance data, generated monthly reports for administration, and produced tracking documents.
  • Supported clinical staff by providing timely updates on the status of prior authorizations for various services.
  • Enhanced operational workflows by updating patient records accurately as needed.
  • Upheld high standards of accuracy while adapting to frequent updates in medical billing codes and insurance regulations.
  • Ensured insurance compliance within the clinic; maintained in-network insurance list and rules.

Receptionist, Accounts Receivable

Crescent Crown Distributing LLC.
07.2016 - 08.2019
  • Managed incoming calls with professionalism, directing inquiries to relevant departments.
  • Demonstrated versatility in handling multiple responsibilities including receptionist duties, accounts receivable tasks, and general administrative support.
  • Greeted incoming customers professionally and provided friendly, knowledgeable assistance. Resolved customer problems and complaints.
  • Handled cash transactions and maintained sales and payments records accurately. Created invoices for the sales team on a daily basis.
  • Enhanced skills in communication, teamwork, problem solving, and taking initiative to create solutions
  • Contributed to month-end closing procedures by preparing detailed accounts receivable aging reports for management review. Maintained accounts receivable reports on major grocery store chains that bought company merchandise.
  • Contacted the accounts payable of major grocery store chains to facilitate payment on past-due invoices.

Education

Master of Science - Forensic Anthropology

Liverpool John Moores University
Liverpool, United Kingdom
09-2020

Bachelor of Arts - Anthropology

Louisiana State University
Baton Rouge, LA
12-2015

Skills

  • Data entry and attention to detail
  • Multitasking and organization
  • Team collaboration, communication, and problem solving
  • Customer service
  • Proficient in learning and adapting new systems
  • Self-sufficient and reliable

Timeline

Patient Access Associate

Baton Rouge Orthopaedic Clinic
04.2025 - Current

Assistant Front Desk Manager

Bone and Joint Clinic of Baton Rouge
06.2023 - 04.2025

ER Coordinator/Medical Data Entry Specialist

Bone and Joint Clinic of Baton Rouge
05.2021 - 04.2025

Receptionist, Accounts Receivable

Crescent Crown Distributing LLC.
07.2016 - 08.2019

Master of Science - Forensic Anthropology

Liverpool John Moores University

Bachelor of Arts - Anthropology

Louisiana State University