Sarah Zilk
Chippewa Falls,WI
Summary
Hardworking employee with great customer and patient care. Devoted to giving every customer and patient a positive and memorable experience.
Overview
13
13
years of professional experience
Work History
Nursing Resource Coordinator
Dove Regional Vent Center
Chippewa Falls, WI
07.2025 - Current
- Communicate changes in schedules to team members promptly and effectively due to call-ins and census changes.
- Schedule CNA, nurses and Respiratory Therapists
- Schedule interviews
- Approve and decline PTO
- Conducted employee onboarding, including new hire orientations and paperwork completion.
- Review timecards and approve to HR
Office Administrator
Hanger Clinic
Eau Claire, WI
11.2019 - 04.2025
- Completed day-to-day duties accurately and efficiently.
- High customer satisfaction by resolving problems with friendly service.
- Requested and reviewed Medicare Diabetic Paperwork
- Used RightFax for provider's documentation
- Assisted in training new staff on scheduling processes and tools.
- Scheduled and Confirmed appointments, performed Check-In Process.
- Verified insurance & Requested Prior Authorization
- Processed in-clinic payments
- Ran Limb Loss Awareness Events
Administrative Assistant
Northwoods Therapy Associates
Altoona, WI
01.2018 - 11.2019
- Opened & Closed Clinic
- Scheduled Patients
- Verified Forward Health Insurance
- Roomed patients
- Processed Payments
- Trained New Employees
Patient Service Representative
Prevea Health
Chippewa Falls, WI
12.2015 - 01.2017
- Assisted patients with appointment scheduling and registration processes.
- Checked Patients In
- Trained New Employees
- Verified Insurance
Merchandiser
Dakota News
Eau Claire & Neillsville, WI
01.2013 - 03.2015
- Merchandized Old Magazines and Books with New
- Prepared Old Items for Shipment Back to the Warehouse
- Trained New Employees
- Depending on the weekend, I would work 10-27 stores
Education
Associate of Applied Science - Medical Administrative Assistant
Globe University
Eau Claire, WIVolunteer Experience
- Soles4Souls
- Girl Scouts
- CHI-HI Band Home Show
- Monster Hall Music Events
Timeline
Nursing Resource Coordinator
Dove Regional Vent Center
07.2025 - Current
Office Administrator
Hanger Clinic
11.2019 - 04.2025
Administrative Assistant
Northwoods Therapy Associates
01.2018 - 11.2019
Patient Service Representative
Prevea Health
12.2015 - 01.2017
Merchandiser
Dakota News
01.2013 - 03.2015
Associate of Applied Science - Medical Administrative Assistant
Globe University