SARAH A. WILSON
Eye Bank Technician
Manor,Texas
Summary
Performance-driven and dedicated with strong medical knowledge and 15 years of experience in driving corporate goals in a sensitive, non-profit environment. Possesses a strong background of operations management and team leadership. Uniquely talented at approaching business challenges and pivoting as demands evolve. Proven ability to establish sustainable and profitable relationships with clientele, suppliers, and stakeholders. Highly flexible with exceptional organizational skills; able to adapt to different situations in a fast-paced environment.
Overview
18
18
years of professional experience
5
5
years of post-secondary education
Work History
Eye Bank Technician
Miracles in Sight
Manor, TX
06.2015 - Current
- Worldwide tissue distribution.
- Medical Director Designee.
- Donor suitability determination in compliance with EBAA and FDA regulations.
- Transplant tissue processing with 96% success rate YTD.
- Slit lamp and specular microscopy
- Maintained quality assurance and customer satisfaction objectives.
- Organized work to meet demanding production goals.
- Addressed routine equipment maintenance according to established schedule.
- Maintained compliance with regulatory standards and safety requirements.
- 2023 FDA audit with zero findings.
Tissue Division Case Manager, Donor Coordinator, Tissue Recovery Technician
LifePoint
Charleston, South Carolina
12.2008 - 06.2015
- Implemented processes aimed at maintaining FDA, HIPAA, EBAA and AATB standards and accreditation.
- Conducted recording audits to comply with FDA regulations.
- Performed patient chart reviews, donor assessment, and eligibility criteria.
- Aseptic surgical recovery of musculoskeletal, cardiovascular and ocular tissue for transplant.
- Served as donations and gift organizer for organ transplant charity events.
- Collaborated and coordinated across interdisciplinary teams and with partners to facilitate smoothest possible donation experience
Assistant Guest Service Director
Glenmoor Country Club
Canton, Ohio
05.2006 - 09.2007
- Trained and supervised staff and managed payroll for 5-10 employees to achieve high operational performance
- Improved service delivery by providing guidance to management of front desk and security operations
- Streamlined guest services operations in order to achieve growth and net profit objectives
- Resolved problems, improved operations and provided exceptional service
- Demonstrated respect, friendliness and willingness to help wherever needed
- Developed and maintained courteous and effective working relationships
- Proven ability to learn quickly and adapt to new situations
- Worked well in a team setting, providing support and guidance
- Applied effective time management techniques to meet tight deadlines
- Demonstrated leadership skills in managing projects from concept to completion
- Managed time efficiently in order to complete all tasks within deadlines
- Developed strong communication and organizational skills through working on group projects
- Organized and detail-oriented with a strong work ethic
- Demonstrated strong organizational and time management skills while managing multiple projects
- Assisted with day-to-day operations, working efficiently and productively with all team members
- Skilled at working independently and collaboratively in a team environment
Operations Manager
Healthcare Parking Systems
Columbus, Ohio
01.2006 - 05.2006
- Provided leadership and direction to staff of 15-25 employees.
- Oversaw performance management, professional development and resource allocation.
- Provided oversight to daily financial report generation and monetary reconciliation.
- Identified and resolved unauthorized, unsafe, or ineffective practices.
- Set, enforced, and optimized internal policies to maintain responsiveness to demands.
- Identified and resolved unauthorized, unsafe, or ineffective practices
Education
Master of Business Administration - Supply Chain Management
University of North Carolina At Pembroke
Pembroke, NC 01.2018 - 05.2019
Associate Degree - Mortuary Science
Cincinnati College of Mortuary Science, Ohio State University
Cincinnati, OH 08.2007 - 09.2008
Bachelor Degree - Hospitality Management
Ohio State University
Columbus, OH 08.2002 - 08.2005
Skills
Supply chain distribution
Timeline
Master of Business Administration - Supply Chain Management
University of North Carolina At Pembroke
01.2018 - 05.2019
Eye Bank Technician
Miracles in Sight
06.2015 - Current
Tissue Division Case Manager, Donor Coordinator, Tissue Recovery Technician
LifePoint
12.2008 - 06.2015
Associate Degree - Mortuary Science
Cincinnati College of Mortuary Science, Ohio State University
08.2007 - 09.2008
Assistant Guest Service Director
Glenmoor Country Club
05.2006 - 09.2007
Operations Manager
Healthcare Parking Systems
01.2006 - 05.2006
Bachelor Degree - Hospitality Management
Ohio State University
08.2002 - 08.2005
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