Sarah Abood
Cleveland,OH
Summary
Organized and detail-oriented professional with a strong background in administrative coordination, data management, and process improvement. Skilled in Microsoft Excel, Word, and Google Workspace, with experience streamlining workflows, managing confidential information, and enhancing operational efficiency. Adept at problem-solving, written communication, and customer relationship management. Proven ability to support leadership teams, oversee office operations, and implement procedures that drive productivity. Passionate about maintaining structure and efficiency in a dynamic workplace.
Overview
5
5
years of professional experience
Work History
Prospect Research Manager
Thomas Aquinas College
Santa Paula, CA
07.2023 - 08.2024
- Led biweekly prospect review meetings with leadership to implement strategies for major gift officers and their portfolios.
- Developed and maintained a database of prospect information including biographical, contact, and giving history data.
- Responded promptly to requests from staff regarding prospect identification or research needs.
- Provided support for events by researching guest backgrounds and creating briefing materials for event participants.
- Prepared reports that summarized donor activity and provided analysis of trends in giving history.
- Developed a process to track interactions between staff and prospects over time.
- Conducted research to uncover pertinent information about prospects including wealth capacity ratings, corporate affiliations, board memberships, past giving patterns, and connection to the organization's mission.
- Worked collaboratively with staff to create tailored approaches for engaging specific donor segments.
Prospect Researcher and Assistant Database Manager
Thomas Aquinas College
Santa Paula, CA
07.2021 - 07.2023
- Prepared confidential briefings for leadership roles to assist in cultivating relationships with major giving donors
- Completed confidential financial and biographical research to analyze data and make recommendations to a team of major gift officers
- Established best practices and standard operating procedures to streamline the processes for mailing lists and reporting
- Maintained excellent database health through consistent data entry for accurate reporting
- Researched and identified new prospects using web-based resources, philanthropic databases, directories, social media outlets, and other sources.
- Maintained up-to-date records related to donor activity in order to provide timely reports on progress towards goals.
Teacher
Cicero Preparatory Academy
Scottsdale, AZ
07.2020 - 07.2021
- Led classes for at least 20 students focusing on Latin for 6th graders and Geometry for 9th graders.
- Developed comprehensive lesson plans for in-person and online students daily.
- Held conferences with parents to address questions, discuss academic progress and encourage learning goals.
- Utilized technology such as interactive whiteboards and online resources to enhance instruction.
Retail Sales Associate
Nordstrom
Beachwood, OH
05.2019 - 12.2019
- Delivered exceptional customer service by assisting customers with product selection, answering questions, and offering personalized recommendations.
- Scheduled personal appointments during the company's largest promotional event to create a positive, engaging shopping experience.
- Ranked in the top 10% of sales associates out of the 110 employees of the branch.
- Maintained current product knowledge, exceeded both personal and departmental goals, and resolved customer inquiries and complaints.
Education
Bachelor of Arts - Liberal Arts
Thomas Aquinas College
Santa Paula, CA05.2020
Skills
- Microsoft Excel
- Microsoft Word
- Microsoft Teams
- Google Workspace
- Blackbaud's Raiser's Edge
- Customer Relationship Management
- Critical thinking
- Problem solving
- Written communication
- Knowledge acquisition
Timeline
Prospect Research Manager
Thomas Aquinas College
07.2023 - 08.2024
Prospect Researcher and Assistant Database Manager
Thomas Aquinas College
07.2021 - 07.2023
Teacher
Cicero Preparatory Academy
07.2020 - 07.2021
Retail Sales Associate
Nordstrom
05.2019 - 12.2019
Bachelor of Arts - Liberal Arts
Thomas Aquinas College
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