Hi, I’m
Sarah Hall
White House,TN
Summary
Self-driven, quality-focused, and committed to approaching administrative tasks with tenacity and attention to detail. Continually maintains a positive attitude while interacting with customers, clients, and coworkers.
Overview
9
years of professional experience
Work History
Just 4 Kids TeethHendersonville , TN
Patient Coordinator
Dollar General Corporate Headquarters
Pricing Analyst
11.2019 - Current
Job overview
- Identified key areas that could be enhanced and implemented successful process improvements.
- Coordinate price changes with senior pricing analysts, merchandising representatives, and merchandise support to ensure correct price is in place in all stores at all times.
- Coordinate price changes with in-store communications to ensure price changes match scripted communication to stores.
- Work with vendors and merchants to ensure expectations are met at Ad and store level proficiency.
- Answer calls and emails, providing support for pricing inquiries from throughout the organization.
- Establish and maintain appropriate notification and approval process to keep all parties informed of price change activity.
- Effectively complete core weekly tasks of; Keyword, TPR promotions, Zone Pricing File, MKT Ad promotions, and Final Chain Ad spreadsheets. As well as building requested Ad promotions, EDLP promotions, approving lifecycle promotions, and promotions to correct PDQ or pre-priced items.
Phydata
Refunds Specialist
03.2019 - 08.2019
Job overview
- Followed up on denied and unpaid claims to resolve problems and obtain payments.
- Prevented delays and claim denials by correcting information prior to submission.
- Coordinated with insurance providers to verify customer's policy benefits in relation to claims.
- Delivered timely information to insurance representatives to resolve common and complex issues.
- Strong organizational written and verbal skills, with the ability to multi-task, prioritize, and manage complex projects with proficiency.
- Multi-line phone system, screening visitors, maintained department files and office supplies.
- Responded and followed up with multiple insurance carriers, verifying patient coverage, policy terminations, and refunds.
- Adhered to strict HIPAA guidelines at all times.
- Communicated and followed up via email, mail, or fax.
- Managed invoicing and payment processing operations.
- Handled account payments and provided information regarding outstanding balances.
Associated Urologists Of Nashville
Medical Office Receptionist
08.2018 - 03.2019
Job overview
- Scheduled, rescheduled, and cancelled appointments for patients.
- Received, recorded and filed medical payments by check, cash and credit card.
- Welcomed every patient and visitor via telephone and in person daily.
- Maintained patient databases and updated information in alignment with HIPAA protocols.
- Greeted each patient pleasantly and provided the desk sheet for sign in.
- Managed office logistics by scheduling appointments, maintaining files, and collecting payments.
- Responded to correspondence from insurance companies to verify patients coverage.
- Checked patient data including insurance, demographic, and health history to ensure all information was current.
- Ensured the waiting room looked neat and organized at all times.
- Obtained payments from patients and scanned identification and insurance cards.
- Answered phones in a timely manner, taking down all messages, and relaying them to the appropriate personnel.
- Communicated effectively with physicians to ensure client satisfaction and compliance with set standards.
- Analyzed patient and family feedback to identify opportunities for staff recognition as well as areas for improvement.
- Encouraged creative thinking, problem solving, and empowerment as part of the facility management group to improve morale and teamwork.
Hobby Lobby
Certified Custom Framer
09.2017 - 06.2018
Job overview
- Greeted and welcomed all customers with a smile.
- Maintained inventory for department.
- Calculated charges for custom frame measurements and designs.
- Efficiently met deadlines under time constraints.
- Managed and prepared work orders daily.
Greater Nashville Pool Management
Lifeguard / Manager
05.2017 - 05.2018
Job overview
- Handled chemicals such as chlorine and celite to maintain safety and cleanliness quality standards of pool water.
- Monitored pool area for violations and potential hazardous situations.
- Carefully observed people to monitor pool activities and member safety.
- Tested and maintained water quality through our daily pool test kit.
- Evaluated and documented data at pool facilities.
- Supervised lifeguards to ensure safety procedures and guidelines were followed.
- Trained new lifeguards to meet current safety and performance standards.
White House Rehabilitation Center
Assistant / Activities Coordinator
07.2016 - 04.2017
Job overview
- Prepared event materials, staged spaces and coordinated activities with other departments.
- Promoted and communicated upcoming activities to residents, families and associates.
- Assisted participants with daily programs.
- Assigned volunteers to specific activity responsibilities and offered adequate materials and supervision to accomplish goals.
- Multi-line phone system, screened visitors, maintained department files and supplies.
- Daily tasks maintained patient calendars and delivered mail.
- Maintained clean reception area, including lounge and associated areas.
- Prepared and provided a variety of materials and resources for group activities.
- Provided programs and events to encourage patient socialization.
Lewisburg Plumbing And Heating
Data Entry and Receptionist
10.2014 - 05.2018
Job overview
- Inventory
- Ordered and distributed office supplies while adhering to a fixed office budget.
- Greeted, answered questions, and directed customers/guests to proper department.
- Greeted numerous visitors, including VIP’s, vendors and interview candidates.
- Opened and properly distributed correspondence and incoming mail to internal staff.
- Maintained a clean reception area, including lounge and associated areas.
Education
Volunteer State Community CollegeGallatin, TN
Some College (2 Years) from Nursing
05.2018
White House High SchoolWhite House, TN
High School Diploma from General Health
05.2016
Skills
- Highly Dependable
- Team Player
- Professional Phone Etiquette
- Fast Learner
- Database Management
- Works Well Under Pressure
- Flexible
- Customer Service Oriented
- Excellent Communication Skills
Availability
See my work availability
Not Available
Available
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Timeline
Pricing Analyst
Dollar General Corporate Headquarters
11.2019 - Current
Refunds Specialist
Phydata
03.2019 - 08.2019
Medical Office Receptionist
Associated Urologists Of Nashville
08.2018 - 03.2019
Certified Custom Framer
Hobby Lobby
09.2017 - 06.2018
Lifeguard / Manager
Greater Nashville Pool Management
05.2017 - 05.2018
Assistant / Activities Coordinator
White House Rehabilitation Center
07.2016 - 04.2017
Data Entry and Receptionist
Lewisburg Plumbing And Heating
10.2014 - 05.2018
Volunteer State Community College
Some College (2 Years) from Nursing
White House High School
High School Diploma from General Health
Patient Coordinator
Just 4 Kids Teeth
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