Summary
Overview
Work History
Education
Skills
Work Availability
Timeline
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Sarah Alika Austin

Jamaica Queens,New York

Summary

Destined to be a dedicated member within any organization, I endeavor to provide your company a service of high quality due to the large amount of work experience I garnered over the years. I have a proven record of producing quality work to my employers approval, with a high degree of all necessary guidelines to ensure that my output is in keeping with the goals and objectives of my employer.

Overview

22
22
years of professional experience

Work History

Substitute Teacher

Department of Education
10.2021 - Current

Home Health Aide Coordinator

the Visiting Nurse Service of New York, Partners in Care
Queens, NY
10.2019 - 08.2021
  • Managed over 90 client cases to ensure daily coverage of Aides in two Boroughs
  • Effectively resolved complaints and/or issues reported by clients, clients family member(s) and/or Home Health aides
  • Ensured aides payroll issues are aligned and rectified to promote timely processing of remuneration
  • Forward pertinent information of patient care to coordinated departments to ensure proper monitoring of client cases
  • Of the Strategic Plan Project Team

Revenue Authority
Georgetown
05.2000 - 07.2019
  • Coordinated and conducted training of staff pertaining to Organization and system function
  • Prepared training materials and conducted training of staff at Supervisory and Management levels
  • Administered work activities and general supervision of staff to ensure organizational compliance
  • Developed Standard Operating Procedures for units/departments under my supervision to ensure tasks are performed in an efficient and effective manner
  • Worked as cashier during my early years at Inland Revenue Department.

Education

Certificate – Trainer for Trainers -

University of Guyana

Bachelor of Social Science – Degree - Economics

World Education Services
1997

Skills

  • Verbal and written communication - Communicating with individuals both orally and verbally is of utmost importance, a skill of which I aptly possess As such,given the opportunity to join your employ I know I would be of tremendous asset to your agency
  • Time Management - Having necessary knowledge on the importance of time in many industries, having me in your employ would reflect my importance of time management which would positively impact the output of the organization
  • Relationship building and management - Having a vast asset of work experience at various levels in my working life, it is of utmost importance that I work as a team and positively work to build relationships with colleagues and management which ultimately improves any work environment that I conduct my work

Work Availability

monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Timeline

Substitute Teacher

Department of Education
10.2021 - Current

Home Health Aide Coordinator

the Visiting Nurse Service of New York, Partners in Care
10.2019 - 08.2021

Revenue Authority
05.2000 - 07.2019

Certificate – Trainer for Trainers -

University of Guyana

Bachelor of Social Science – Degree - Economics

World Education Services
Sarah Alika Austin