Over 24 yrs of International experience. Reliable Personal Assistant with track record of initiative and accuracy. Highly organized and consistently anticipates needs of clients. Skilled multitasker with expertise and proficiency in various software and AI tools. Excellent correspondence management. A dedicated & hard working individual, with excellent experience spreading over various industries & renown leading multinational companies. Maintains professional appearance and demeanor and expertly completes assigned tasks with focus on quality. Dependable and quick-learning team player with effective communication and organization skills.
Hi, I’m
SARAH ANN O’CONNOR
San Antonio,Texas
Summary
Overview
24
years of professional experience
Work History
Lynd Living
Personal Assistant to CEO
05.2022 - Current
Job overview
- Manage email/text/call requests, oversee the Trish Meller Lynd Foundation, handle communications, manage travel requests, and assist with various administrative tasks.
- Maintained appropriate filing of personal and professional documentation.
- Oversaw personal and professional calendars and coordinated appointments for future events.
- Maintained confidentiality and discretion while handling sensitive information relevant to company operations.
- Served as first point of contact for incoming visitors or phone calls, ensuring prompt responses or directing inquiries appropriately.
- Accomplished project deadlines by assisting with task completion whenever required.
- Supported executive in achieving goals by proactively anticipating needs and addressing concerns promptly.
- Boosted team morale, organized team-building activities that fostered positive work environment.
- Facilitated project completion, coordinated with cross-functional teams to meet deadlines.
- Reduced operational costs, negotiated with vendors to secure competitive rates for office supplies.
- Enhanced client satisfaction, meticulously arranged client meetings and followed up on action items.
- Assisted with clients or patients with daily activities by helping with bathing, grooming, dressing and meal preparation.
- Liaised with key accounts to deliver targeted administrative household support.
- Handled incoming mail, bills and invoices and completed appropriate actions.
- Enhanced executives' public image, coordinated logistics for public speaking engagements and press interviews.
- Optimized expense tracking to ensure budget compliance, regularly reviewed and reconciled financial statements.
- Maintained confidentiality, handled sensitive information with discretion and integrity.
- Bolstered executive decision-making, conducted preliminary research on potential business ventures.
Ferroglobe, PLC
London Office Manager (Remote)/ Personal Assistant to CFO
03.2020 - 05.2022
Job overview
- Provided personal support to CFO, managed scheduling, organized travel, and coordinated meetings.
- Maintained accurate financial records by reconciling accounts payable/receivable transactions regularly to ensure balanced budgets.
- Oversaw office inventory activities by ordering and requisitions and stocking and shipment receiving.
- Enhanced team productivity by delegating tasks effectively and overseeing daily workflow.
- Maintained appropriate filing of personal and professional documentation.
- Oversaw personal and professional calendars and coordinated appointments for future events.
- Responded to emails and other correspondence to facilitate communication and enhance business processes.
- Improved time management of the executive through effective prioritization and organization of tasks.
BCG- The Boston Consulting Group
Senior Partner Personal Assistant
02.2019 - 03.2020
Job overview
- Oversaw administrative support, organized meetings, coordinated travel, and processed expenses.
- Managed day-to-day office operations ensuring a professional and efficient working environment for the Managing Director and the team.
- Supported the Managing Director in decision-making processes by researching topics and providing relevant information.
- Developed strong relationships with clients by providing exceptional customer service during phone calls, emails, or face-to-face interactions.
- Managed schedules, events and travel plans for conferences, meetings and seminars, as well as domestic and international trips for 3 executives.
- Processed travel expenses and reimbursements for executive team and senior management group.
FIFA
Personal Assistant to President
08.2017 - 02.2019
Job overview
- Performed research, coordinated logistics for events, and managed communications.
- Maintained appropriate filing of personal and professional documentation.
- Oversaw personal and professional calendars and coordinated appointments for future events.
- Improved time management of the executive through effective prioritization and organization of tasks.
- Served as first point of contact for incoming visitors or phone calls, ensuring prompt responses or directing inquiries appropriately.
- Assisted in the preparation of presentations and reports, contributing to well-informed decision making.
- Supported executive in achieving goals by proactively anticipating needs and addressing concerns promptly.
- Monitored expenses closely, maintaining an organized filing system for easy access to financial records.
- Improved document management, established systematic filing system that accelerated information retrieval.
- Bolstered executive decision-making, conducted preliminary research on potential business ventures.
- Enhanced client satisfaction, meticulously arranged client meetings and followed up on action items.
- Reduced missed opportunities, diligently monitored emails and responded to time-sensitive requests.
- Contributed to strategic planning sessions, prepared comprehensive meeting minutes for future reference.
- Optimized expense tracking to ensure budget compliance, regularly reviewed and reconciled financial statements.
- Reinforced brand consistency, oversaw updates to company website and social media profiles.
- Identified needs and coordinated plans for travel and out-of-town functions.
- Liaised with key accounts to deliver targeted administrative household support.
USAA
Personal Assistant to The President and Senior Administrative Support Manager
10.2014 - 08.2017
Job overview
- Provided high-level administrative support, coordinated projects, and facilitated interactions with senior management.
- Increased overall workplace efficiency by continuously identifying areas for improvement in office workflows and implementing best practices accordingly.
- Enhanced team productivity by providing training and support on various software applications.
- Implemented new office policies and procedures in accordance with evolving business needs, regularly reviewing for continued relevance and effectiveness.
- Supervised a diverse team of administrative staff, providing guidance, coaching, and performance evaluations to ensure consistent professional growth.
- Streamlined administrative processes by implementing new systems and tools for increased efficiency.
- Prioritized tasks efficiently while juggling competing deadlines to maintain optimal service levels for internal stakeholders.
- Collaborated with IT to troubleshoot technical issues affecting administrative staff, ensuring minimal disruption to daily operations.
- Coordinated company events including meetings, conferences, and team-building activities to promote employee engagement.
Vidacare Corp./ Teleflex
Senior Executive Assistant to The President
12.2011 - 10.2014
Job overview
- Assisted Chief Medical Officer, managed trade show preparations, and coordinated logistics for events.
- Managed schedules, events and travel plans for conferences, meetings and seminars, as well as domestic and international trips for [Number] executives.
- Processed travel expenses and reimbursements for executive team and senior management group.
- Contributed to smooth business operations by planning and organizing meetings and conferences.
- Streamlined executive schedules by managing appointments, meetings, and travel arrangements to ensure smooth daily operations.
- Distributed company-wide announcements, booked conference rooms and coordinated catering for annual staff development forum.
- Boosted productivity levels through the development of streamlined administrative procedures and protocols.
- Contributed to organizational growth by identifying and implementing process improvements in various administrative capacities.
- Supported decision-making processes by conducting research, compiling data, and presenting findings in concise reports for executive review.
Ferrovial Agroman/ W.W.Webber LLC
Office Manager and Personal Assistant to CEO & President
09.2005 - 12.2011
Job overview
- Liaised between parent company and new acquisition, managed travel and financial reporting.
- Conducted thorough research on industry trends and competitor strategies, providing valuable insights to inform the President''s decision-making processes.
- Expedited daily decision-making processes by preparing comprehensive briefing materials for the President on a variety of subjects.
- Increased efficiency in the office by implementing new organizational systems for both digital and physical files.
- Liaised with stakeholders at all levels to facilitate strong working relationships between the President''s office and other departments or organizations.
- Maintained a professional demeanor as the first point of contact for all visitors, providing exceptional customer service while representing the office with poise and diplomacy.
- Coordinated special projects as assigned by the President, managing deadlines effectively and ensuring timely completion.
- Kept the President well-informed of pertinent news developments through daily media monitoring and summarization reports.
- Facilitated smooth operations during executive meetings, recording minutes and tracking action items for timely followups.
- Enhanced communication between departments by organizing regular meetings and distributing meeting agendas beforehand.
Siemens
Office Manager/ Senior Executive Assistant
10.2000 - 09.2005
Job overview
- Maintained office operations, managed correspondence, and supported staffing needs.
- Assisted in the recruitment process, conducting interviews and onboarding new employees to promote a seamless integration into the team dynamic.
- Served as a liaison between upper management and staff members, facilitating open channels of communication to address concerns or issues promptly.
- Managed vendor relationships, negotiating contracts for cost savings while maintaining high-quality services.
- Facilitated smooth communication between departments, addressing concerns promptly to maintain harmonious work relationships.
- Supported department heads in accomplishing their goals through diligent administrative assistance such as report generation and data entry.
- Maintained accurate financial records by reconciling accounts payable/receivable transactions regularly to ensure balanced budgets.
- Provided exceptional customer service when addressing client inquiries or concerns via phone calls or email correspondence.
Education
The University of Texas At San AntonioSan Antonio, TX
BBA from International Marketing
05.2007
University Overview
The University of Texas At San AntonioSan Antonio, TX
BBA from International Business Management
05.2006
University Overview
Skills
- Time Management
- Multitasking and Organization
- Customer Service
- Strong Work Ethic
- Strong Communication Skills
- Creative Thinking Capacity
- Strong Problem Solver
- Attention to Detail
- Time management expertise
- Detail-oriented mindset
- Commitment to quality and service
- Professional and mature
- Advanced interpersonal skills
- File and database management
- Discretion and Confidentiality
- Resourceful
- Organizing and Preparing Meetings
- Event Planning
- Client Relations
- Expense Management
- Travel Arrangements
- FLUENT IN SPANISH, FRENCH, ITALIAN, PORTUGUESE
Languages
Spanish
Native or Bilingual
French
Full Professional
Portuguese
Full Professional
Italian
Full Professional
English
Native or Bilingual
Timeline
Personal Assistant to CEO
Lynd Living
05.2022 - Current
London Office Manager (Remote)/ Personal Assistant to CFO
Ferroglobe, PLC
03.2020 - 05.2022
Senior Partner Personal Assistant
BCG- The Boston Consulting Group
02.2019 - 03.2020
Personal Assistant to President
FIFA
08.2017 - 02.2019
Personal Assistant to The President and Senior Administrative Support Manager
USAA
10.2014 - 08.2017
Senior Executive Assistant to The President
Vidacare Corp./ Teleflex
12.2011 - 10.2014
Office Manager and Personal Assistant to CEO & President
Ferrovial Agroman/ W.W.Webber LLC
09.2005 - 12.2011
Office Manager/ Senior Executive Assistant
Siemens
10.2000 - 09.2005
The University of Texas At San Antonio
BBA from International Marketing
The University of Texas At San Antonio
BBA from International Business Management
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