Sarah Ann Young
Austin
Summary
Highly personable and organized individual with great communication skills and ability to work with all types of customers/candidates.
Overview
7
7
years of professional experience
Work History
Talent Operations Associate
RPM Living
01.2023 - 10.2024
- Extend offer letters and manage background checks, ensuring timely updates to stakeholders.
- Support I-9 and E-verify process.
- Administer employee referral bonuses, enhancing program efficiency.
- Efficiently use ticketing system to support all Talent Operations processes (average 500 ticket closure per month).
- Audit employee data to maintain accuracy and compliance.
- Support recruitment and organize internships, fostering departmental growth.
- Build cross-department partnerships to align talent strategies with business goals.
- Proficient in iCIMS, UKG, E-verify, and Zendesk.
Associate Recruiter
ISG Partners
03.2022 - 12.2022
- Sourcing candidates through networking on LinkedIn, with current candidates, and referral sources
- Collaborate as a team with Account Managers to fully understand the client's hiring objectives and requirements
- Guide candidates through the recruiting process, including evolution of skills and expertise, the interview process and offer stage
- Implemented data-driven strategies to consistently meet and exceed weekly KPIs, optimizing recruitment processes and enhancing overall team performance.
Resort Recreation Leader
The Woodlands Resort and Conference Center
06.2019 - 08.2019
- Planned and conducted activities each day for the guests at the resort.
- Sold and distributed products sold by the resort (sunscreen, pool toys, towels, etc.).
- Developed positive and productive relationships with kids, parents and staff to ensure customer experience was well met.
- Set up technical equipment each day for activities
HR Assistant
Cornerstone Home Lending
05.2017 - 08.2017
- Helped administrators with housekeeping duties.
- Responded to inquiries by answering telephone calls, in-person questions and emails.
- Received packages and mail that came to the front desk and dispersed them to the correct employee.
- Maintained office supplies, distributed mail and processed invoices for payment.
Education
BA - Communication
Texas A&M University
College Station, Texas12.2021
Skills
- Adaptability
- Team Development
- Effective Time Management
- Customer Service
- Teamwork and collaboration
Timeline
Talent Operations Associate
RPM Living
01.2023 - 10.2024
Associate Recruiter
ISG Partners
03.2022 - 12.2022
Resort Recreation Leader
The Woodlands Resort and Conference Center
06.2019 - 08.2019
HR Assistant
Cornerstone Home Lending
05.2017 - 08.2017
BA - Communication
Texas A&M University
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