Sarah B. Grant
Katy,TX
Summary
Responsible Cashier proficient in handling money, restocking merchandise and helping customers locate products. History of keeping work areas clean, neat and professionally arranged. Good listening skills combined with attentive and detail-oriented nature.
Overview
4
4
years of professional experience
Work History
Shelter Advocate
Churches United For The Homeless
08.2022 - 09.2023
- Completed home-visits, reports, scanning, paperwork and documentation accurately and in timely manner.
- Worked effectively with fellow team members to coordinate effective solutions to any question or concern.
- Conducted pre-screening activities to determine eligibility for supportive services.
- Delivered friendly service and offered expert support in every interaction.
- Distributed supportive services information to help individuals enhance ways of living and achieve self-sufficiency.
- Conducted onboarding to acclimate participants to program philosophies and benefits.
- Assisted individuals in navigating processes and procedures to resolve issues, understand rights and express views.
- Greeted and welcomed new patients, assisting with orientation of programming schedule and rules.
- Developed and maintained accurate records of programs and services.
Cashier Team Lead
Don's Grocery Store
06.2021 - 09.2022
- Communicated with customers and team members to solve problems.
- Worked extra shifts during busy periods and covered for call-in employees to maintain service levels.
- Assisted customers by answering questions and fulfilling requests.
- Processed both cash and card purchases and returns.
- Received and processed customer payments.
- Restocked and organized merchandise in front lanes.
- Quickly and accurately counted drawers at start and end of each shift.
- Trained, mentored, and developed new cashiers with positive and encouraging techniques to maximize performance and team contributions.
Cashier
Hornbacher's
10.2019 - 03.2021
- Greeted customers entering store and responded promptly to customer needs.
- Built relationships with customers to encourage repeat business.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Worked flexible schedule and extra shifts to meet business needs.
- Welcomed customers and helped determine their needs.
- Helped customers complete purchases, locate items, and join reward programs.
- Restocked and organized merchandise in front lanes.
- Processed refunds and exchanges in accordance with company policy.
Education
BSc. - Sociology
African Methodist Episcopal Zion University
Skills
- Microsoft Office Suite, PowerPoint, Microsoft Team, counseling
- Merchandising
- Cash Drawer Management
- Customer Assistance
- Till Counting
- Stocking and Replenishing
- Liquor Law Compliance
- Inventory Management
- Retail Merchandising
- Scanner Operation
- POS Systems Operations
- Return and Exchange Processing
Timeline
Shelter Advocate
Churches United For The Homeless
08.2022 - 09.2023
Cashier Team Lead
Don's Grocery Store
06.2021 - 09.2022
Cashier
Hornbacher's
10.2019 - 03.2021
BSc. - Sociology
African Methodist Episcopal Zion University
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