Sarah Bosacki
Hesperia,CA
Summary
Experienced in handling high-volume customer needs, quickly assessing each customer and offering on-the-spot solutions and recommendations. Skilled in applying excellent communication and interpersonal skills for quality customer service. Diligent about keeping records accurate and schedules organized. Experienced in data entry and handling money. Responsible and motivated, ready to apply knowledge in the workplace. Able to handle challenging work, and excellent time management skills.
Overview
22
22
years of professional experience
Work History
Licensed Cosmetologist
Self Employed
Hesperia, CA
03.2002 - 05.2021
- Managed bookings efficiently by creating detailed appointment schedules with time slots allocated for each service.
- Provided detailed beauty consultations to clients, determining their individual needs and preferences.
- Washed, colored, cut and styled hair for high volume of clients daily.
- Performed bookkeeping, filing, and maintaining clients' records.
- Backed up reception desk by answering phones, scheduling appointments and processing payments.
- Conducted regular salon inventory checks to ensure sufficient product supply levels were maintained.
- Fostered a clean and sanitary work environment to protect customers and meet state required standards.
- Attended continuing education courses in order to stay up-to-date on the latest techniques in the industry.
Coffee Barista
Higher Ground Espresso
Hesperia, CA
09.1999 - 04.2003
- Managed morning rush of customers daily with efficient, levelheaded customer service.
- Greeted customers, took orders, and answered questions about menu items.
- Utilized coffee maker, espresso machine and blender to prepare coffee, tea, and other drinks.
- Consistently maintained high levels of cleanliness, organization, storage and sanitation of food and beverage products to ensure quality.
- Utilized POS system to receive and process customer payments.
- Restocked supplies such as cups, lids, straws, syrups and other beverage ingredients.
- Assisted in maintaining and managing inventory.
- Trained new staff members on operating espresso machines, frothing milk, making specialty drinks and following proper safety procedures.
- Completed opening and closing duties such as cleaning the store before leaving each day.
Education
Associate of Arts - Liberal Arts And General Studies
Victor Valley Community College
Victorville05-2008
Cosmetology License - Cosmetology Education
Hesperia Adult School
Hesperia03-2002
Skills
- Clear Communication
- Social Skills
- Salon Management
- Scheduling
- Sales Expertise
- Customer Service
- Relationship Building and Management
- Active Listening
- Multi-Task Management
Affiliations
- Volunteer with American Heritage Girls, which is a national organization that provides community service, life skills, and character development for young girls.
- Volunteer bi-monthly in the Nursery at High Desert Church
Timeline
Licensed Cosmetologist
Self Employed
03.2002 - 05.2021
Coffee Barista
Higher Ground Espresso
09.1999 - 04.2003
Associate of Arts - Liberal Arts And General Studies
Victor Valley Community College
Cosmetology License - Cosmetology Education
Hesperia Adult School
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