Summary
Overview
Work History
Education
Skills
Timeline
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Sarah C. Davis

Baton Rouge,LA

Summary

Communications professional with robust experience in managing internal and external communications. Skilled in crafting compelling messages, media relations, and digital content creation. Strong focus on team collaboration and consistently achieving results. Reliable and adaptable, excelling in dynamic environments and meeting changing needs.

Overview

12
12
years of professional experience

Work History

Assistant General Manager

Petsuites
01.2025 - Current
  • Collaborate with the General Manager on marketing initiatives to increase brand awareness and drive sales growth.
  • Increase customer satisfaction by addressing and resolving concerns in a timely manner.
  • Supported outreach events and marketing initiatives.
  • Mentor staff members, fostering a supportive work environment that enhanced employee performance and retention.
  • Develop and implement new operational procedures to streamline daily tasks and improve overall efficiency.
  • Analyze customer feedback data to identify areas of improvement and develop solutions.

Executive Director

GaitWay Therapeutic Horsemanship
03.2023 - 11.2024
  • Oversaw external communications, stakeholder engagement, and branding.
  • Created multimedia content and donor outreach messaging providing insightful information to social media, websites and print media to educate community.
  • Managed crisis responses and coordinated community events.
  • Directed crisis communications and managed service standards.
  • Built relationships with donors, government officials and other organizations to secure funding and support.
  • Set organizational goals and objectives to guide and direct company focus and achieve mission fulfillment.
  • Advocated for organization and its mission to raise awareness and support.
  • Worked closely with board of directors to guide operational strategy.

Director of Operations

Mimosa Handcrafted Jewelry
09.2020 - 02.2023
  • Directed communications and internal process optimization.
  • Led customer service strategy and cross-team messaging.
  • Worked collaboratively with team leaders to implement new procedures and corrective actions to improve quality.
  • Defined, implemented and revised operational policies and guidelines.
  • Led change and transformation across business areas to deliver results and align company resources.
  • Kept up-to-date with industry trends and identified areas of opportunity to drive improvements.

Project/Account Manager

Infinite Software Solutions, Inc.
05.2018 - 07.2020
  • Worked independently with minimal supervision as first point of contact between clients and software developers.
  • Solely responsible for managing up to 10 different clients and projects at any given time.
  • Responded to client questions about primary products and services quickly and efficiently.
  • Set up events and event modules according to client specifications.
  • Discussed customization requirements with clients, communicated with developers, and tested components to meet specifications.
  • Coordinated project timelines and milestones using appropriate tools and participated in regular meetings between team members.

Marketing Coordinator

Hollywood Casino
07.2017 - 04.2018
  • Boosted brand awareness with target customer demographics with social, print and email campaigns.
  • Answered general marketing department inquiries by email, phone and mail.
  • Composed daily posts for social media and helped build corporate presence on Twitter, Facebook and Instagram.

Marketing Intern

LSU Division Of Strategic Communications
08.2013 - 05.2016
  • Assisted with development of event strategies and tactical plans to promote accomplishment of marketing goals.
  • Performed marketing research, communicated with clients and outside vendors, and edited articles into proper AP style.
  • Collaborated with team members to create written, video and image content for marketing channels.

Education

Bachelor of Arts - Mass Communication

Louisiana State University
Baton Rouge, LA
05.2017

Skills

  • Customer Relations
  • Adobe Suite
  • Microsoft Office
  • Social Media Platforms
  • Internal Communications
  • Event Coordination/Execution
  • Marketing (Email/SMS)
  • Media Relations
  • Press Release Writing
  • Copyediting

Timeline

Assistant General Manager

Petsuites
01.2025 - Current

Executive Director

GaitWay Therapeutic Horsemanship
03.2023 - 11.2024

Director of Operations

Mimosa Handcrafted Jewelry
09.2020 - 02.2023

Project/Account Manager

Infinite Software Solutions, Inc.
05.2018 - 07.2020

Marketing Coordinator

Hollywood Casino
07.2017 - 04.2018

Marketing Intern

LSU Division Of Strategic Communications
08.2013 - 05.2016

Bachelor of Arts - Mass Communication

Louisiana State University

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Sarah C. Davis