Experienced Sales leader with over15 years of experience in managing large teams with a proven track record of achieving sales targets and improving operational efficiency. Adept in developing high performing teams, implementing strategic initiatives which has led to improved employee retention, enhanced customer satisfaction and higher volume. Skilled in building relationships within the retail and consumer goods industry with knowledge of market statistics and competitors. Proven ability to work within cross-functional teams to generate solutions, increase volume and forecast trends.
Overview
11
11
years of professional experience
Work History
B2B Regional Trade Representative
Rejuvenation
07.2021 - Current
Increased Trade volume by 7% YTD 2024
Achieved December sales growth of 50% compared to Q4 2023
Surpassed 100% growth in Q4 of 2024 compared to Q4 of 2023
Lead all aspects of sales process, while leveraging product and marketing to assist in solution development and implementation
Expanded market share with strategic networking and targeted outreach efforts
Spearheaded development of new market strategy, significantly enhancing brand recognition and customer base with innovative advertising campaigns
Developed new business opportunities by identifying and targeting high-potential prospects
Negotiated contracts for better pricing and terms, resulting in improved profit margins
Analyzed competitor offerings to identify unique selling points and remain competitive within the market
Utilized CRM software to manage client information, track leads, and monitor sales progress
Interim General Manager
Rejuvenation
05.2024 - 08.2024
Selected to lead interim operations of showroom and was responsible for leading team of designers to achieve targeted sales and drive sales within MN and tri-state market
Increased quarterly revenue by 3% within 3 months by implementing targeted sales strategies that boosted sales volume beyond budget expectations
Implemented operational strategies and effectively built customer and employee loyalty
Implemented robust inventory management systems to optimize stock levels and minimize waste/costs associated with excess product storage
Designer Brand Specialist
Nordstrom
02.2018 - 07.2020
Led designer brand operating 30% down from previous year to surpass the company sales goal of 50% sell through for three consecutive seasons in 2019
Developed accurate forecasting models to predict future inventory needs and inform purchasing decisions
Developed innovative marketing concepts for improved brand recognition and customer engagement
Created elevated styling boards for client approval during the iterative consultation process, saving time on revisions later down the line
Presented creative solutions to client challenges, resulting in high levels of client satisfaction and repeat business opportunities
Collectors Sales Stylist
Nordstrom
11.2017 - 07.2020
Increased client conversion by 7%, sales growth by 9% in fiscal year 2020
Cultivated a clientele base that contributed to over $450K in sales volume in under a year
Collaborated with team members to reach sales targets, fostering a supportive work environment that prioritized communication and teamwork
Interim Asst. Collectors Department Manger
Nordstrom
05.2019 - 08.2019
Ensured company selling, customer service and HR standards were upheld consistently across the department through effective coaching and training of stylists resulting in a $5-$6 million-dollar department
Monitored and analyzed brand business trends across all stores within company; developed and implemented plans to maximize sales to meet or exceed goals within store for all Key Performance Indicators including sales, customer retention and inventory turnover
Sales and Service Manager
Arhaus Furniture
08.2016 - 05.2017
Directed 8-person designer sales team to $3 million in annual sales
Achieved consistent status of top 10 stores in district out of 62 stores company wide
Mentored designers through one-on-one coaching sessions and ongoing performance evaluations, fostering professional growth within the team
Store Manager
A'GACI
11.2013 - 08.2016
Increased dollar per customer spent by 12% in under 8 weeks in Q1 of 2016 resulting in increased sales of 9%
Reduced turnover by 10% in under 6 months in 2016
Recruited, hired, retained and developed team of 4 dept. managers and associates that achieved excellence in all areas of measured performance to meet or exceed company business objectives; driving business through effective scheduling and payroll management
Education
Bachelor of Science - Fashion and Retail Management
The Art Institutes International of Minnesota
Minneapolis, MN
01.2014
Skills
CRM
Microsoft Office Suite
Account Management
Marketing Strategy
Business-to-Business
Budgeting
Negotiation
Data Analysis
Inventory Management
Timeline
Interim General Manager
Rejuvenation
05.2024 - 08.2024
B2B Regional Trade Representative
Rejuvenation
07.2021 - Current
Interim Asst. Collectors Department Manger
Nordstrom
05.2019 - 08.2019
Designer Brand Specialist
Nordstrom
02.2018 - 07.2020
Collectors Sales Stylist
Nordstrom
11.2017 - 07.2020
Sales and Service Manager
Arhaus Furniture
08.2016 - 05.2017
Store Manager
A'GACI
11.2013 - 08.2016
Bachelor of Science - Fashion and Retail Management
The Art Institutes International of Minnesota
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