Sarah Conte
Lafayette,CA
Summary
As medical office receptionist, extensive experience in managing patient interactions and administrative duties in medical setting. Valued for strong collaboration skills, reliability, and effective communication, ensuring seamless patient experience.
Compassionate caregiving professional with proven track record in providing high-quality support and assistance to elderly individuals. Skilled in empathetic personal care, medication management, and creating safe, nurturing environments.
Overview
15
15
years of professional experience
Work History
Elderly Caregiver
Family
Berkeley, CA
04.2019 - Current
- Provided safe mobility support to help elderly father move around personal and public spaces.
- Assisted with daily living activities, running errands, and household chores.
- Transported elderly father to events and activities, medical appointments, and shopping trips.
- Observed health status of elderly father to report changes and unusual occurrences to appropriate medical personnel.
- Administered medications following prescription instructions to alleviate symptoms and discomfort.
- Monitored elderly father's overall health and well-being and noted significant changes.
- Cooked meals to support healthy nutrition.
- Maintained clean, safe, and well-organized home environment.
- Offered companionship and kindness.
Medical Office Administrative Assistant
Simple Radiance, A Medical Corporation
Larkspur, CA
09.2010 - 04.2019
- Prepared patient charts by gathering and organizing medical records ahead of appointments.
- Adhered to strict HIPAA guidelines to protect patient privacy.
- Coordinated patient scheduling, check-in, check-out and payments for billing.
- Restocked each medical room with adequate supply of medications and supplies in preparation for patients.
- Answered telephone calls to offer office information, answer questions, and direct calls to staff.
- Answered phone calls and messages, scheduled appointments, and handled patient inquiries.
- Managed phone and email correspondence and handled incoming and outgoing mail and faxes.
- Scheduled patient appointments in doctor's and nurses' calendars and followed up with reminder phone calls.
- Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
- Provided prompt, polite and professional in-person and telephone customer service.
- Greeted and interacted with patients to provide information, answer questions and assist with appointment scheduling.
- Received, recorded and filed medical payments by check, cash, and credit card.
- Managed filing system, entered data and completed other clerical tasks.
- Performed various administrative tasks by filing, copying and faxing documents.
Education
Bachelor of Science - Conservation And Resource Studies
University of California, Berkeley
Berkeley, CA08-2010
Skills
- Compassionate Patient Care
- Empathetic Communication
- HIPAA Compliance
- Administrative Office Operations
- Attention to Detail
- Undergraduate Research
Languages
Spanish
Professional Working
Timeline
Elderly Caregiver
Family
04.2019 - Current
Medical Office Administrative Assistant
Simple Radiance, A Medical Corporation
09.2010 - 04.2019
Bachelor of Science - Conservation And Resource Studies
University of California, Berkeley