Hi, I’m
Sarah Devine
Mosinee,WI
Summary
Compassionate professional in the behavioral health field with a strong dedication to helping individuals in need of mental health support. Skilled in providing patient-centered care and evidence-based interventions. Possesses deep understanding of mental health and behavioral sciences with ability to utilize knowledge to assist individuals in managing mental health challenges. Hardworking and passionate job seeker with strong organizational skills eager to secure mental health work position. Ready to help team achieve company goals.
Overview
10
years of professional experience
1
Certificate
Work History
Community Crisis ServicesIowa City, Iowa
Lead 988 Crisis Helpline Supervisor
07.2022 - Current
Job overview
- Mentored newly hired employees on operating equipment and safety and developed training manual to use for reference.
- Achieved results by working with staff to meet established targets.
- Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
- Used skills such as active listening and collaborative problem-solving daily to connect with patients and address concerns.
- Provided emergency response in crisis situations to diffuse tensions and prevent violence.
Positive AlternativesWausau, WI
Youth Counselor
02.2022 - 09.2022
Job overview
- Wrote reports for family and caregivers, documenting progress, challenges, and therapy milestones.
- Supervised individuals in small group atmosphere to cultivate safety, independence, and structure.
- Monitored youth behavior and offered guidance and support for positive change.
- Engaged and interacted with youth members, teaching sustainable habits, and coping mechanisms.
- Helped youth develop and achieve personal goals with close support.
Rita's PlaceMosinee, WI
Youth Technician
07.2021 - 05.2022
Job overview
- Supervised individuals in small group atmosphere to cultivate safety, independence, and structure.
- Monitored youth behavior and offered guidance and support for positive change.
- Engaged and interacted with youth members, teaching sustainable habits, and coping mechanisms.
- Demonstrated positive influence to children by acting appropriately, being respectful to others and actively listening.
- Helped youth develop and achieve personal goals with close support.
Keep Area Teens SafeWausau, Wisconsin
Youth Tech II
08.2020 - 05.2021
Job overview
- Supervised individuals in small group atmosphere to cultivate safety, independence, and structure.
- Monitored youth behavior and offered guidance and support for positive change.
- Facilitated workshops and classes on anger management, life skills and drug and alcohol prevention.
- Assisted youth in developing problem-solving and communication skills to support stress management.
- Provided crisis intervention and emotional support to youth.
North Central Health CareWausau, WI
Behavioral Health Technician II
06.2018 - 06.2020
Job overview
- Built and maintained positive staff relationships to promote teamwork and better serve clients.
- Facilitated on-site activities, support groups, and outings for clients.
- Completed documentation for every incident and forwarded to correct personnel for review.
- Applied de-escalation and limit-setting techniques to promote patient cooperation.
- Communicated with clients to assess mental health needs and develop individualized treatment plans.
Brown's Living LLCWeston, WI
Behavioral Specialist
03.2014 - 09.2018
Job overview
- Counseled and facilitated therapeutic groups in accordance with patient's recovery plan objectives and needs.
- Promoted safe and therapeutic patient care through consultation and supervision, communication and interactions.
- Provided individualized care and treatment consistent with age and developmental needs of each patient.
- Delivered crisis intervention and assisted families in understanding complexities of mental illness.
Benedictine Health SystemWausau, WI
Certified Nursing Assistant
11.2016 - 08.2018
Job overview
- Participated in fun group activities with patients to boost mood, improve overall memory, and provide light entertainment.
- Delivered individualized patient care by recording vital signs, documenting observations, administering treatments, and evaluating patient needs.
- Offered immediate assistance in emergency and routine paging situations to evaluate needs and deliver care.
- Cared for residents in assisted living facility and delivered high-quality support to meet needs.
Education
University of Wisconsin - MilwaukeeMilwaukee, WI
Bachelor of Science from Social Work
05.2024
University Overview
- Chosen COVID-19 Impact Scholarship Recipient awarded by NCLD
- Chosen John H. Gambill Scholarship Recipient
- Relevant Coursework: Psychology & Counseling
D.C. Everest High SchoolSchofield, WI
High School Diploma
06.2012
University Overview
- 3.7 GPA
- Relevant Coursework: CNA and Medical Terminology
North Central Technical CollegeWausau, WI
Certificate from Certified Nursing Assistant
05.2012
Skills
- Organizational Effectiveness
- Document Control
- Team Oversight
- Professional Relationships
- Technical Support
- Employee Engagement
- Hotline Management
- Emergency Call Response
- Crisis Evaluation and Intervention
Certification
- CNA - Certified Nurse Assistant
- CPR/BLS
- ASSIST Certified
- Crisis Prevention Intervention
- Handle With Care Certified
- Management of Aggressive Behaviors Certification
Timeline
Lead 988 Crisis Helpline Supervisor
Community Crisis Services
07.2022 - Current
Youth Counselor
Positive Alternatives
02.2022 - 09.2022
Youth Technician
Rita's Place
07.2021 - 05.2022
Youth Tech II
Keep Area Teens Safe
08.2020 - 05.2021
Behavioral Health Technician II
North Central Health Care
06.2018 - 06.2020
Certified Nursing Assistant
Benedictine Health System
11.2016 - 08.2018
Behavioral Specialist
Brown's Living LLC
03.2014 - 09.2018
University of Wisconsin - Milwaukee
Bachelor of Science from Social Work
D.C. Everest High School
High School Diploma
North Central Technical College
Certificate from Certified Nursing Assistant
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