Summary
Overview
Work History
Education
Skills
Affiliations
Certification
Timeline
Generic

SARAH E. GOSS MBA

Cincinnati,OH

Summary

Experienced and enthusiastic Consultant with track record of success across wide range of industries. Possesses exceptional interpersonal, problem-solving and analytical skills to provide advice and expertise to client organizations improving business performance. Experienced in all aspects of Human Resources, operations, real- estate, strategy and finance.

Overview

21
21
years of professional experience
1
1
Certification
1
1

CERTIFICATION

1
1

CERTIFICATION

1
1

CERTIFICATION

1
1

CERTIFICATION

1
1

CERTIFICATION

Work History

Owner| Principal Consultant

HR4U Consulting
04.2018 - 03.2023
  • Developed a marketing strategy, conducted a parent survey, competitive analysis, and benchmarking for jobs in the area, and completed a focus group with daycare staff to identify issues
  • Identified training solutions to optimize morale and retention.
  • Assisted and guided clients on HR procedures and program development by devising performance evaluations, job descriptions and industry-standard salary ranges.
  • Assisted with writing job postings and job descriptions for boards.
  • Developed and implemented onboarding and orientation programs for new employees.
  • Pre-screened resumes prior to sending to corporate hiring managers for consideration.
  • Collaborated with managers to identify and address employee relations issues.
  • Partnered with departmental managers to ascertain hiring needs and subsequently provide candidate recommendations.
  • Improved office efficiency by effectively managing internal communications and correspondence.
  • Improved organizational filing systems for confidential employee records, resulting in improved accessibility and efficiency.
  • Advocated for staff members, helping to identify and resolve conflicts.
  • Conducted performance reviews and provided feedback to managers on employee performance.
  • Completed human resource operational requirements by scheduling and assigning employees.
  • Administered employee benefits programs and assisted with open enrollment.
  • Created and delivered HR training sessions to staff, managers and executives.
  • Collected and analyzed information to monitor compliance outcomes and identify and address trends of non-compliant behavior.
  • Coordinated implementation of people-related services, policies and programs through departmental staff.
  • Generated and analyzed reports to monitor employee engagement and attrition trends.
  • Developed and monitored employee recognition programs.
  • Developed disaster and recovery strategy to prepare company for hazardous weather conditions, nuclear accidents and terrorist attacks.
  • Reduced expenses by analyzing compensation policies and implementing competitive programs while ensuring adherence to legal requirements.
  • Worked alongside global business leader to deploy new training strategies.
  • Planned, monitored and appraised employee work results by training managers to coach and discipline employees.
  • Created and developed detailed work plans to meet business priorities and deadlines.
  • Organized and analyzed primary and secondary research to understand industry, market and company trends.
  • Implemented practices and procedures to reduce expenditures and increase savings.
  • Automated system e-commerce features to improve client sales.
  • Supported clients with business analysis, documentation, and data modeling.
  • Onboarded and managed new client accounts to boost retention rates.
  • Prepared presentations to explain revisions, enhancements and process improvements of organization's systems and programs.
  • Created monthly forecast templates and resource management allocations for approved projects.
  • Renegotiated outsourcing contracts to save considerable costs.
  • Aligned closely with business owners and employees to gather information and gain operational insight.
  • Liaised with customers, management, and sales team to better understand customer needs and recommend appropriate solutions.
  • Collaborated with teams to define, strategize, and implement marketing and web strategies.
  • Analyzed problematic areas to provide recommendations and solutions.
  • Managed multiple deadlines across several businesses to meet dynamic needs of multiple clients.
  • Delivered outstanding service to clients to maintain and extend relationship for future business opportunities.
  • Integrated technology and business operations to identify targeted solutions to customer issues.
  • Organized and created shooting schedules for graphic design team, supervising progress of projects from production to post production.
  • Provided detailed advice to customers regarding talent acquisition and management.
  • Compiled research data and gave professional presentations highlighting finds and recommended optimizations.
  • Created and optimized records management strategies to coordinate and protect information.
  • Evaluated diverse organizational systems to identify workflow, communication, and resource utilization issues.
  • Oversaw project teams and maintained quality-minded schedules.
  • Conducted thorough reviews of operations to devise and deploy improvement strategies.
  • Collaborated with clients from concept through final delivery of product or service.
  • Reviewed internal systems and organized training plans to address areas in need of improvement.
  • Leveraged on-site observation and personal interviews to identify team and individual strengths.
  • Directed onsite training for business users to maximize productivity.
  • Applied recruitment expertise to support company sales and service functions.

Owner| Principal Consultant

Carter HR & Business Management Consulting LLC
02.2016 - 12.2022
  • Applied human resources and business administration expertise to support company sales and service functions.
  • Directed onsite training for business users to maximize productivity.
  • Evaluated diverse organizational systems to identify workflow, communication, and resource utilization issues.
  • Oversaw project teams and maintained quality-minded schedules.
  • Integrated technology and business operations to identify targeted solutions to customer issues.
  • Delivered outstanding service to clients to maintain and extend relationship for future business opportunities.
  • Managed multiple deadlines across several businesses to meet dynamic needs of multiple clients.
  • Analyzed problematic areas to provide recommendations and solutions.
  • Implemented practices and procedures to reduce expenditures and increase savings.
  • Organized and analyzed primary and secondary research to understand industry, market and company trends.
  • Created and developed detailed work plans to meet business priorities and deadlines.
  • Prepared presentations to explain revisions, enhancements and process improvements of organization's systems and programs.
  • Aligned closely with business owners and employees to gather information and gain operational insight.

Human Resources Contractor

Robert Half, Multiple Staffing Firms
03.2015 - 10.2018
  • Administered compensation, benefits, and performance management systems at direction of supervisor.
  • Delivered friendly assistance with new hires throughout interviewing and hiring process.
  • Assisted with on-boarding process of [Number] new hires.
  • Maintained and scheduled complex calendars.
  • Recruited and screened qualified potential employees.
  • Managed employee exit interviews and paperwork.
  • Assisted with meetings and presentations within company.
  • Prepared monthly, weekly, and daily logs using Microsoft Office Suite.
  • Analyzed and modified compensation and benefits policies to establish competitive programs and comply with legal requirements.
  • Maintained personnel records and statistical data to establish accuracy and compliance with applicable regulations.
  • Monitored employee attendance and performance, addressing issues in accordance with company policies and procedures.
  • Resolved employee complaints and grievances successfully through mediation and collaboration.
  • Reviewed and screened applicant resumes to identify qualified candidates.
  • Oversaw and managed hiring process and assisted human resources.
  • Partnered with senior leadership to establish and develop corporate and HR policies and procedures.
  • Planned and managed recruitment activities for new hires using strategic personnel, staffing, and position management practices.
  • Developed and maintained positive relationships with external vendors, insurance providers and benefits administrators to establish trust and rapport.
  • Performed budget analysis to control expenditures and predict future budget needs.
  • Conducted workplace compliance training to reduce liability risks and operate effectively.
  • Analyzed and reported on employee turnover rates to determine root causes and make recommendations for improvement.

Talent Acquisition Manager

iSqFt Construction Software
03.2013 - 03.2015
  • Created and drove talent acquisition and job placement strategies to attract diverse candidates.
  • Developed communication and marketing plan and leveraged talent acquisition tools, resources, and campaigns to source and attract top talent.
  • Identified and created recruitment and administrative performance metrics and data to analyze trends, drive change, and assess progress.
  • Analyzed recruiting metrics to share reports and recommendations with stakeholders.
  • Negotiated contracts and managed budget for recruiting expenses.
  • Created effective talent acquisition training materials that supported culture and performance objectives.
  • Cooperated with company leaders in change management and talent solutions to gain competitive edge in job market.
  • Established consistent language and methodology for talent discussions, development, and succession.
  • Promoted increased focus on internal talent mobility and emerging talent across organization.
  • Instructed senior leaders on appropriate employee corrective steps.
  • Fostered positive work environment through comprehensive employee relations program.
  • Enhanced team workflows and employee job satisfaction by coordinating communication between managers and employees.
  • Utilized compliance tools, corrective actions and identification of deficiencies to mitigate audit risks.
  • Identified and implemented appropriate strategies to increase employee satisfaction and retention.
  • Structured compensation and benefits according to market conditions and budget demands.
  • Devised hiring and recruitment policies for [Number]-employee company.
  • Coordinated technical training and personal development classes for staff members.
  • Facilitated successful policy implementation and enforcement to maintain legal and operational compliance.
  • Collaborated with legal and compliance teams to review paperwork, obtain feedback, and procure available information for new training processes.
  • Discovered and resolved complex employee issues that affected management and business decisions.
  • Maintained current knowledge of industry regulations and legislation to amend policies and promote compliance.
  • Liaised between multiple business divisions to improve communications.
  • Distributed employee engagement surveys to identify areas of improvement.
  • Updated training processes by reviewing existing documentation, leveraging feedback from associates and working with legal and compliance teams.
  • Reduced process gaps while supervising employees to achieve optimal productivity.
  • Worked with managers to achieve compliance with organizational policies, providing clarifying information and recommending necessary changes.
  • Developed comprehensive process for new hires and reviewed new hire productivity, optimizing onboarding effectiveness.
  • Created and implemented forward-thinking initiatives to improve employee engagement.
  • Recruited top talent to maximize profitability.
  • Conducted compensation conversations with human resources and hiring managers to foster internal and external equity.
  • Completed talent acquisition and management for 300+ internal and external placements.

Director of Admissions

Cincinnati Hills Christian Academy
08.2010 - 03.2013
  • Served as primary contact for coordination of application screening and tracking, visit and interview arrangement and marketing communications.
  • Designed effective and user-friendly processes for both admissions and applicant review.
  • Implemented recruitment methods designed to increase application pool within targeted areas.
  • Implemented strategies to increase student recruiting, engagement and retention.
  • Collaborated with faculty, staff and students to identify and address institutional challenges.
  • Cultivated engaged student population with successful orientation programs.
  • Assisted in development and implementation of faculty development plans.
  • Prepared and administered budget of $[Amount] for campus with [Number] students.
  • Monitored and assessed results of postsecondary programs and services to identify and capitalize on potential improvements.
  • Skilled at working independently and collaboratively in a team environment.
  • Devised programs to promote diversity and inclusion among staff, faculty and students.
  • Spearheaded technology initiatives to support student learning and academic excellence.
  • Improved policies and procedures to maximize student safety and campus security.
  • Coordinated and supervised academic advising activities.
  • Conferred with educators to rebalance classes, increase resource utilization, and integrate new technology.
  • Developed and implemented student success initiatives to recognize and encourage achievement.
  • Guided and supported faculty and staff in development of new programs.
  • Worked with marketing team to develop recruitment strategies in accordance with organizational goals and within budgetary guidelines.

Corporate Recruiter

Humana, Inc
05.2005 - 07.2010
  • Collaborated with various departments to define job qualifications.
  • Completed paperwork and work authorization forms after hiring new employees.
  • Facilitated new hire orientation and scheduling.
  • Networked at corporate events to find potential employees.
  • Visited colleges and job fairs to inform people about job opportunities.
  • Advertised job opportunities on social media platforms and job boards.
  • Collaborated with internal teams to continuously improve recruitment processes and execute as efficiently as possible.
  • Advised managers on best practices to maintain compliance with applicable laws.
  • Consulted businesses on successful recruiting and retention practices to help minimize turnover.
  • Emphasized job benefits and perks to applicants to improve organization's attractiveness.
  • Built strong relationships with internal and external candidates to ensure an excellent hiring experience.

Education

Master of Finance & Accounting -

Keller Graduate School of Management
11.2022

Master of Business Administration - HR

Keller Graduate School of Management
2018

Bachelor of Science - Human Resources Management

University of Cincinnati
2005

Associate of Arts - Business Administration

Cincinnati State Technical & Community College
2002

Skills

  • Consultation and Advisement
  • Corporate Partnerships
  • Strategic Planning
  • Change Management
  • Human Resources Law Expertise
  • Budgetary Oversight
  • Strategic Partnership
  • Stakeholder Relations
  • Organizational Leadership
  • Venture Capital
  • Revenue Growth
  • Leadership and People Development
  • Human Resource Information System (HRIS)
  • Corporate Strategy and Development
  • Operating Budget
  • Financial Oversight
  • Shareholder Accountability
  • Corrective Actions
  • Operational Management
  • Financial Management
  • Program Leadership
  • Investment Properties
  • Policy Development and Optimization
  • Speech Writing
  • Executive Recruitment
  • Accounting Principles Understanding
  • GAAP Principles
  • Economic Assessments
  • Design Oversight
  • Thought Leadership
  • C-Level Relationship Management
  • Marketing Leadership

Affiliations

Member – Society for Human Resources (SHRM) Member – National Black MBA Member - National Black CPA & Accountants

Certification

  • Senior Human Resources Professional, Society of Human Resources Management (SHRM) - 2020 -2024
  • Corporate Finance| Financial Management & Valuation, Corporate Finance Institute - 2021
  • Real Estate Finance 2022
  • Real Estate Appraisal 2021
  • BOLD Non-Profit Board Leadership Certificate 2023

Timeline

Owner| Principal Consultant

HR4U Consulting
04.2018 - 03.2023

Owner| Principal Consultant

Carter HR & Business Management Consulting LLC
02.2016 - 12.2022

Human Resources Contractor

Robert Half, Multiple Staffing Firms
03.2015 - 10.2018

Talent Acquisition Manager

iSqFt Construction Software
03.2013 - 03.2015

Director of Admissions

Cincinnati Hills Christian Academy
08.2010 - 03.2013

Corporate Recruiter

Humana, Inc
05.2005 - 07.2010

Master of Finance & Accounting -

Keller Graduate School of Management

Master of Business Administration - HR

Keller Graduate School of Management

Bachelor of Science - Human Resources Management

University of Cincinnati

Associate of Arts - Business Administration

Cincinnati State Technical & Community College

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SARAH E. GOSS MBA