Highly creative, charismatic Professional with a talent for inspiring trust and building relationships—a natural communicator who connects easily with people from all walks of life. Team player and facilitator with proven ability to work cooperatively with diverse individuals and lead productive team efforts. Unwavering commitment to inspire people, deliver value, performance, balanced by solid planning and implementation skills, resulting in a high level of achievement. Skilled instructor complimented by a teaching/coaching background mentoring students in theater.
Work History
Head of Culture and Facilities
SENDOSO
Scottsdale, AZ
05.2019 - Current
Interim Head of IT
Orchestrated 6 office moves
Developed and lead company WFH culture initiative
Managed facilities for 5 different locations
Managed global new hire onboarding team and responsibilities
Initiated development on international expansion projects
Built and managed Executive Assistant program internally
Oversaw daily warehouse procedures and ordering logistics
Drove compliance with regulations, building codes and health and safety standards.
Worked quickly on emergency requests in order to minimize disruptions to operations.
Office Manager
SENDOSO
Scottsdale, AZ
05.2019 - 11.2019
Project Managed Warehouse construction project
Managed On-Boarding personal as well as Terminations
Directed the design, planning, construction and maintenance of an organization's facilities and properties
Responsible for developing budgets and long-range facilities plans based on company growth and future needs
Ensured building operations comply with all local zoning laws and regulations
Built and maintained relationships with all department heads, external partners, and vendors to make decisions regarding operational activity and strategic goals
Led recruitment efforts for sales and customer success positions
Planned and executed events on a national scale
Office Manager and Event Coordinator
VARSITY TUTORS LLC
Scottsdale, AZ.
08.2016 - 05.2019
Project managed the development and build of two new offices and personnel from 8 to 215
Acted as HR generalist and Recruiter for West Coast territories
Developed relationship with vendors for ordering and events
Development, production and delivery of projects and events from proposal through execution
Maintained office services by organizing office operations and procedures
Designed filing systems; reviewing and approving supply requisitions; assigning and monitoring clerical functions
Managed On-Boarding personal as well as Terminations
Designed and implemented efforts to publicize events and promote sponsorships.
Managed event logistics and operations.
Arranged availability of audio-visual equipment, transportation and displays for various types of events.
Youth and Family Entertainment Host and Trainer
DISNEY CRUISE LINE
04.2013 - 08.2016
Interacts and relates with guests to create a personalized guest experience
Performed scripted Disney material and choreography for children and families
Maintained and ensured cleanliness of areas to uphold USPH and Disney Standards
Spontaneously entertained large groups of children ages 3-17 in absence of planned activities
Responsible for emergency evacuation procedures upheld by the US Coast Guard
Utilized great communication and interpersonal skills when interacting with parties to promote smooth and efficient operations.
Prepared variety of different written communications, reports and documents.
Lived and worked about the Disney Fantasy for up to 6 months per contract
Administrative Assistant
WACKER DRIVE EXECUTIVE SUITES
Chicago, IL
04.2012 - Current
Assisted with preparation of presentation materials, support documents, and miscellaneous reports
Schedule and cater meetings for clients
Executed record filing system to improve document organization and management.
Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
Booked airfare, hotel and ground transportation to coordinate office travel.
Scheduled conference rooms, prepared agendas and maintained calendars to prepare for meetings and events.
Recorded meeting minutes to provide historical account of actions, measure progress against strategic plan and drive accountability.
Scheduled office equipment repair and maintenance to extend equipment lifespan and prevent unplanned downtime.
Shift Supervisor
STARBUCKS
Chicago, IL
05.2006 - 07.2011
Increase Company’s profit through proper training of staff, improved speed of service and commitment to customer service excellence
Successfully meet established management goals, maintain a positive, productive and open working-relationships with store manager and team, and provide new employee training and coaching as needed.
Built performance-oriented culture with satisfied, hardworking employees by clearly highlighting employee success and developing leaders from within.
Established effective employee schedules and delegated tasks to take advantage of individual abilities and meet expected demands.
Helped store management meet standards of service and quality in daily operations.
Applied security, safety and loss prevention strategies during shifts.
Created successful work schedules for each team member to maintain deadlines and fully staff shifts.
Independent Consultant
THE CHILDREN'S THEATRE
Chicago, IL
08.2007 - 03.2013
Direct theatre performance of up to 160 children in singing and dancing, and develop and adapt scripts to match environmental and personality traits of the individual
Motivate and empower young people to become successful actors and expose children to their own creative and artistic possibilities.
Leveraged on-site observation and personal interviews to identify team and individual strengths.
Developed schedules for production, editing and duplication for timely delivery.
Orchestrated license agreements for music and footage, talent releases and distribution contracts.
Remained highly composed and calm in very fast-paced, stressful and constantly changing environments to provide optimal leadership and achieve desired results.
Participated in meetings with producers and production crew to keep program in step with creative vision.
Directed work of lighting and sound crews to coordinate efficient production operations.
Presented production ideas and determined creative scenarios for production and delivery.
Education
No Degree - Spanish, Art History
University of Granada
Granada, Spain
Bachelor of Arts - Theatre, Creative Writing, Spanish
Greek Leadership Village Assistant at Arizona State University, Tempe CampusGreek Leadership Village Assistant at Arizona State University, Tempe Campus