Summary
Work History
Education
Skills
Dates
Timeline
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SARAH GESSICA SANON

Ocoee,FL

Summary

Experienced food and beverage supervisor with a strong focus on maintaining efficient kitchen operations to consistently deliver high-quality, visually appealing dishes that meet the demands of both guests and the business. Well-versed in labor and inventory control, leveraging seven years of experience with the Walt Disney Company where I was recognized as Employee of the Month. Proficient in Microsoft Office, bringing an energetic and organized approach to leading kitchen teams. Currently pursuing a bachelor's degree in management, dedicated learner with a strong work ethic. Known for multitasking effectively and approaching tasks with discipline, excelling in communication, leadership, and time management. Committed to Advent Health, fluent in Haitian Creole.

Work History

Food and beverage coordinator

Walt Disney World/ Be Our Guest/ Cosmic Ray’s Starlight Café/ Restaurantosaurus
  • Oversee the preparation, presentation and service of food and beverage products to ensure highest quality all the time
  • Establish and maintain effective employee relations
  • Work closely with all functional teams to monitor, review, and improve actions to drive business results
  • Assign positions to employees and do the workload daily
  • Assist the manager on duty
  • Inspect the dining room serving stations for neatness and cleanliness
  • Resolve any customer issues as necessary
  • Prepare and make the food for guests with allergy request
  • Assist with the Cast Development System to ensure accurate scheduling of employees
  • Supervise more than 50 employees and ensure that they have a work position
  • Be in charge of cash activity and report to the General Teller
  • Be responsible for all aspects of developing and implementing the HACCP plan.

Line Cook

Walt Disney World/ Be Our Guest/ Cosmic Ray’s Starlight Café/ Restaurantosaurus
  • Cook food from 3+ stations to ensure safety for 10000+ Disney guests
  • Monitor and assess all food before it is served for presentation standards
  • Acquire knowledge of food processing and safety protocols
  • Adhere to precise instructions of Head Chef for clean and safe station
  • Developed exceptional teamwork and leadership skills through positivity
  • Ensure our guests receive service as what they have come to expect from Disney
  • Recognize cast members for delivering excellence in safety, courtesy, show and efficiency.

Greeter

Walt Disney World/ Be Our Guest/ Cosmic Ray’s Starlight Café/ Restaurantosaurus
  • Welcome and assist multi-generational guests from around world
  • Ensure guests receive a warm greeting when entering and exiting
  • Greet all guests courteously
  • Incorporating safe work practices in job performance Performs other duties as assigned by supervision and/or management
  • Maintain employee focus to inspire and develop a diverse, multi-lingual team.

Usher/ Seater

Lucien Jura Office and Organization
  • Informed programs and other relevant material to guests
  • Engaged and interacted with guests
  • Created an inclusive, friendly, and exciting environment for guests
  • Directing guests to their destinations
  • Contribute to daily operations resolving all guest situations
  • Recognize employees and hold them accountable for delivering excellence in safety, courtesy, show and efficiency
  • Exceed guest expectations that yield results and positive guest feedback.

Education

Hospitality and Tourism Management -

Valencia Community College

Bachelor’s degree in management -

University of Central Florida

Skills

  • Scheduling Staff
  • Sanitation Standards
  • Food presentation
  • Food Safety Compliance

Dates

  • 02/2014, 06/2016
  • 08/2017, 07/2022
  • 07/2022, Present

Timeline

Food and beverage coordinator

Walt Disney World/ Be Our Guest/ Cosmic Ray’s Starlight Café/ Restaurantosaurus

Line Cook

Walt Disney World/ Be Our Guest/ Cosmic Ray’s Starlight Café/ Restaurantosaurus

Greeter

Walt Disney World/ Be Our Guest/ Cosmic Ray’s Starlight Café/ Restaurantosaurus

Usher/ Seater

Lucien Jura Office and Organization

Hospitality and Tourism Management -

Valencia Community College

Bachelor’s degree in management -

University of Central Florida
SARAH GESSICA SANON