Sarah Hicks

Assisting other Part Time managers with tracking shipments, deposits, sales and customer traffic. Kept the store clean and attractive to customers. Worked on up selling products, encouraging offers and promotions. Learned ear piercing training using hand held piercing gun.

• Kept work areas clean, organized, and safe to promote efficiency and team safety.
• Learned all required tasks quickly to maximize performance.
• Worked scheduled shifts and remained available to work during coworker absences, holidays, and busy periods.
• Contributed to team success by completing jobs quickly and accurately.
• Made Fried foods according to wait times
• Washed dishes and put them away
• Used POS System
• Burger line cook

• Ensured animal safety with proper handling techniques and adherence to facility guidelines.
• Improved kennel cleanliness by maintaining a strict schedule of sanitation and disinfection procedures.
• Demonstrated compassion toward all animals in our care regardless of breed or background while treating them with respect and dignity.
• Cared for physical and psychological needs of animals with regular walks and playtime.
• Maintained sanitary conditions for animals by cleaning living spaces and cages according to State health code guidelines.
• Promoted a safe environment for both employees and animals by consistently following established workplace safety protocols.
• Organized group play sessions to provide socialization opportunities for compatible dogs in our care.

• Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
• Served food and beverages promptly with focused attention to customer needs.
• Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
• Cultivated warm relationships with regular customers.
• Performed opening and closing duties, ensuring the dining area was prepared for seamless service transitions.
• Enhanced customer satisfaction by promptly attending to their needs and providing personalized service.
• Maintained a clean and orderly dining area for an enjoyable guest experience.
• Provided attentive service during high-volume periods without sacrificing attention to detail or guest rapport.
• Bussed and reset tables to keep dining room and work areas clean.
• Addressed customer complaints or concerns professionally, ensuring swift resolution and maintaining positive relationships.
• Assisted in training new hires, providing guidance on restaurant standards and best practices.
• Resolved customer complaints promptly and professionally to maintain positive reputation.
• Maintained clean and organized dining areas to uphold restaurant hygiene standards.
• Handled cash transactions accurately, contributing to balanced daily financial reports.
• Set positive tone for entire dining experience as first point of contact for incoming guests.
• Supported colleagues during peak hours, fostering a collaborative work environment that enhanced overall productivity levels.
• Developed strong rapport with regular customers through genuine hospitality efforts leading to repeat business.
• Followed health and safety protocols crucial for maintaining safe and sanitary environments for customers and staff.
• Increased sales with upselling techniques and thorough knowledge of menu items, specials, and promotions.
• Explained menu items and suggested appropriate options for food allergy concerns.
• Coordinated with kitchen staff to ensure timely delivery of orders, resulting in satisfied customers.
• Used slow periods to restock supplies, ice, trays, and delivery bags.
• Took orders using the Pull, Drop, Mark, System.

• Utilized strong multitasking skills to manage multiple orders simultaneously without compromising quality or accuracy.
• Maintained clean, trash-free workspaces to maximize productivity and safety.
• Supported team members during peak hours, ensuring smooth operations and minimal wait times for customers.
• Restocked supplies and prepared additional ingredients during downtime for expected busy periods.
• Greeted customers at counter to fulfill requests and answer questions.
• Prevented food spoilage by monitoring dates, rotating stock, and following proper storage procedures.
• Set up and broke down food service lines quickly to maintain service flow.
• Making sandwiches as well as slicing ham and turkey for portions and packaging.