Sarah Horne
Bacliff
Summary
Dynamic Chiropractic Assistant with a proven track record at Life Family Chiropractic, enhancing patient retention and promoting health benefits. Excelled in new and existing patient education and retention, demonstrating exceptional interpersonal communication and professionalism. Skilled in coordinating community outreach and streamlining office operations, significantly contributing to patient satisfaction and office efficiency.
Overview
22
22
years of professional experience
Work History
Chiropractic Assistant
Life Family Chiropractic
01.2008 - 09.2024
- Wholeheartedly greeted each and every client, ensuring the patient leaves feeling uplifted and cared for.
- Enthusiastically and thoroughly explain the benefits of Chiropractic, consistently confident in answering questions and concerns.
- Coordinated and attended community outreach events to bring in new patients.
- Promoted office efficiency, coordinating charts, completing insurance forms, and helping patients with diverse needs.
- Directed patients to exam rooms, fielded questions, and prepared for adjustments or x-rays.
- Operated the decompression tables from start to finish.
- Gathered forms and copied insurance cards to collect patient information for billing and insurance filing.
- Increased patient retention by following up on treatments and encouraging future appointments.
- Met with vendors to negotiate and stock items such as supplements, shoe inserts, cervical friendly pillows, marketing materials and more.
- Quickly and cheerfully answered phones helping patients, and diverting sales calls from the doctor.
Head Hostess
Ray's On the River
03.2003 - 01.2008
- Took reservations by phone and walk-in, keeping scheduling demands, and kitchen output in time to avoid overbooking.
- Took reservations and to-go orders by phone, answered customer questions, and informed of accurate wait times.
- Monitored seating area and checked restrooms regularly to keep spotless.
- Assigned work tasks and coordinated activities of dining room personnel to provide prompt and successful service to patrons.
- Served as a liaison between guests and management in addressing concerns or special requests in realtime.
Education
Wheeler High School
Marietta, GASkills
- Healthcare compliance
- Professionalism and ethics
- Patient education
- Effective written and verbal communication
- Appointment Scheduling
- Microsoft Office Suite
- Payment collection
- Interpersonal communication
- Data entry efficiency
- Patient relations
- Telephone etiquette
- Service promotion
Timeline
Chiropractic Assistant
Life Family Chiropractic
01.2008 - 09.2024
Head Hostess
Ray's On the River
03.2003 - 01.2008
Wheeler High School
Similar Profiles
Mikella DouglasMikella Douglas
Office Administrator at Vibrant Life Family ChiropracticOffice Administrator at Vibrant Life Family Chiropractic
Kassandra DarrusKassandra Darrus
Head Physical Therapist Assistant at Bright Life Chiropractic and WellnessHead Physical Therapist Assistant at Bright Life Chiropractic and Wellness
JULIE ANN HEVEJULIE ANN HEVE
Compliance Officer (Remote) at Chiropractic LifeCompliance Officer (Remote) at Chiropractic Life