Summary
Overview
Work History
Education
Skills
Certification
Languages
Timeline
Generic

Sarahi Alejandre

Hampton,Georgia

Summary

At Eden Fresh Market, I excelled as an Assistant Manager of Customer Service, enhancing customer satisfaction and fostering a collaborative work environment. Skilled in bilingual communication and problem-solving, I led team-building efforts and improved service delivery by effectively addressing customer concerns, which significantly contributed to a positive company culture.

Offering strong interpersonal skills and passion for customer service, ready to learn and grow in dynamic environment. Brings foundational understanding of customer service principles and natural ability to communicate effectively. Ready to use and develop problem-solving and team leadership skills in [Desired Position] role.

Overview

1
1
year of professional experience
1
1
Certification

Work History

Assistant Manager of Customer Service

Eden Fresh Market
09.2023 - Current
  • Oversaw scheduling and shift assignments, optimizing staff coverage during peak times for optimal customer support.
  • Promoted a positive and inclusive working culture that emphasized collaboration, teamwork, and mutual respect among all employees.
  • Enhanced customer satisfaction by addressing and resolving complaints in a timely manner.
  • Developed strong relationships with customers, providing personalized assistance and support.
  • Worked closely with other departments within the organization to ensure seamless coordination when addressing complex customer issues or escalating concerns as needed.
  • Monitored employee performance, providing constructive feedback and coaching for continuous improvement.

Education

Medical Assistant (MA)

Essential Medical And Mental Health Institute
03-2025

Skills

  • Task Delegation
  • Bilingual
  • Customer Service
  • Scheduling and Planning
  • Problem-Solving
  • Time Management
  • Decision-Making
  • Cash Handling
  • Relationship Building
  • Training and mentoring
  • Team Building and Leadership

Certification

  • Basic Life Support (BLS) Certification - American Heart Association.
  • CPR/AED Certification
  • Bloodborne Pathogens - NationalCPRFoundation

Languages

Spanish
Native or Bilingual

Timeline

Assistant Manager of Customer Service

Eden Fresh Market
09.2023 - Current

Medical Assistant (MA)

Essential Medical And Mental Health Institute
Sarahi Alejandre