Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Sarahi Casas

Sarahi Casas

Lakeland,FL

Summary

Experienced office manager and administration professional with several years of experience in overseeing wide variety of essential functions in bustling business. Analytical in optimizing productivity, efficiency and service quality across various offices within diverse environments. Highly organized with strengths in prioritizing tasks and managing deadlines. Personable and dedicated customer service representative with extensive experience in industry. Solid team player with upbeat, positive attitude and proven skill in establishing rapport with clients. Articulate, enthusiastic and results-oriented with demonstrated passion for building relationships, cultivating partnerships and growing businesses.

Overview

20
20
years of professional experience

Work History

Licensed Real Estate Agent

FRIENDS REALTY
Tampa, FL
02.2023 - Current
  • Created professional listing presentations, brochures, and flyers for prospective buyers.
  • Interacted with appraisers, home inspectors, title companies, mortgage brokers, attorneys, and surveyors during the course of a transaction.
  • Researched comparable sales data within an area using multiple sources such as MLS listings and public records.
  • Assisted clients in obtaining financing from lenders or other financial institutions as needed.
  • Utilized various marketing techniques such as social media outreach, email campaigns, and direct mailers to generate leads.

Licensed Real Estate Agent

REAL ESTATE UNLIMITED
Louisville, KY
10.2019 - 11.2022
  • Facilitated real estate purchases by reviewing listings, accompanying clients to properties and communicating sale conditions.
  • Showed residential properties and explained features, value and benefits of available homes.
  • Promoted property sales through advertisements, open houses and participation in multiple listing services.
  • Oversaw and negotiated offers for real estate purchases on clients' behalf.
  • Explained financial requirements and analytical data to potential buyers and sellers.
  • Advised clients on market conditions, pricing and legal requirements for property transactions.
  • Negotiated contracts and coordinate with lenders, attorneys and inspectors.

Dispatch Coordinator

ABELLA TRUCKING
Louisville, KY
04.2015 - 10.2019
  • Determined most cost-effective methods for transportation of goods based on weight, volume, destination, and urgency of delivery.
  • Resolved billing disputes with carriers regarding payment for services rendered.
  • Investigated discrepancies between actual freight costs versus budgeted amounts.
  • Maintained up-to-date records of freight movement and shipment tracking information in the system.
  • Implemented procedures for monitoring driver hours-of-service compliance with DOT regulations.
  • Created reports related to dispatching activities such as fuel usage statistics or number of loads dispatched daily, weekly, monthly.
  • Assigned deliveries to drivers according to their availability and route optimization guidelines.
  • Organized emergency shipments when needed according to company policies.
  • Provided customer service support by responding to inquiries, resolving issues, and providing updates on shipments.

Patient Referral Coordinator

Pediatric & Neonatal Specialists
Louisville, KY
02.2013 - 03.2015
  • Collaborated with internal departments such as clinical staff, billing department and health insurance companies to ensure efficient processing of referrals.
  • Drafted letters to referring physicians notifying them of referral status or changes in care plans.
  • Coordinated with external health care providers to arrange consultation appointments for patients referred from primary care physician's office.
  • Utilized various software programs such as Microsoft Office Suite and Electronic Medical Records systems.
  • Performed administrative tasks such as filing documents related to patient's referrals.
  • Processed paperwork associated with each referral including authorization forms, consent documents.

Human Resources Administrator

Swissport Cargo Services
MIAMI, FL
05.2004 - 11.2011
  • Ensured compliance with federal, state, and local laws related to employment practices.
  • Managed benefits programs such as health insurance plans, retirement accounts.
  • Provided guidance on employee relations issues such as performance management, disciplinary action, grievances.
  • Performed payroll functions including calculating hours worked and overtime pay rates.
  • Processed new hire paperwork and conducted onboarding orientations.
  • Managed all human resource documentation, including new hire letters, employee contracts and corporate policies and procedures.
  • Answered employee questions regarding health benefits and 401k options.
  • Assisted with annual HR budget preparation and monitoring expenses.
  • Coordinated travel arrangements, including flights, hotels, car rental reservations, and ground transportation.
  • Processed invoices and payments using accounting software programs such as QuickBooks or Microsoft Dynamics GP.
  • Performed data entry tasks including entering financial transactions into the company's accounting system.

Education

Associate of Science -

Miami Dade College
Miami, FL
06-1998

High School Diploma -

Miami Senior High School
Miami, FL
06-1995

Skills

  • Mortgage lending
  • Property Inspections
  • Investment properties
  • Social Media Promotion
  • Lease Agreements
  • Real Estate Law
  • Insurance Verification
  • Medical software applications
  • Appointment Scheduling
  • Physician assistance
  • Records Management
  • EMR Software
  • Knowledge of medical terminology
  • Organization and Multitasking
  • Vendor Negotiations
  • Payroll Control
  • Accounting Procedures
  • Employee Onboarding
  • Office Administration
  • Account Reconciliation
  • Business Administration
  • Bookkeeping
  • Office Management
  • HR Support
  • Payroll and budgeting
  • Human Resources

Languages

Spanish
Native/ Bilingual
English
Full Professional

Timeline

Licensed Real Estate Agent

FRIENDS REALTY
02.2023 - Current

Licensed Real Estate Agent

REAL ESTATE UNLIMITED
10.2019 - 11.2022

Dispatch Coordinator

ABELLA TRUCKING
04.2015 - 10.2019

Patient Referral Coordinator

Pediatric & Neonatal Specialists
02.2013 - 03.2015

Human Resources Administrator

Swissport Cargo Services
05.2004 - 11.2011

Associate of Science -

Miami Dade College

High School Diploma -

Miami Senior High School

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Sarahi Casas