SARAHI FLORES
KANKAKEE,ILLINOIS
Summary
Approached each day and unique challenges with enthusiasm, patience and humor. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Hardworking and passionate job seeker with strong organizational skills. High-performing Cashier Supervisor focused on helping front-line staff handle high work volumes with skill and positivity. Excellent trainer and team leader with proven expertise in keeping associates motivated and productive. Demonstrated good money handling and recordkeeping abilities. Punctual and honest with solid background in previous jobs environments. Satisfies customers with exceptional service.
Overview
14
14
years of professional experience
Work History
Camp Counselor/Cook's Assistant Combo
Camp Walden
06.2023 - Current
- Worked with children of varying age, interest, skill, and developmental levels.
- Collaborated with other camp counselors to design fun and enriching learning activities for campers.
- Implemented rules and regulations to enforce discipline and compliance.
- Assisted in preparing meals and snacks to provide nutritional needs to campers.
- Assisted in preparing and serving meals on time.
- Kept track of allergies and dietary restrictions, verifying correct meals and snacks were given to campers.
Salesperson
CADICELL TELEPHONE ACCESORIES
02.2022 - 03.2023
- Engaged customers in social conversations to create pleasant and easy shopping experience.
- Listened to clients and introduced solutions to satisfy personal needs related to their phones.
- Asked open-ended questions to determine needs and assisted customers in selecting appropriate merchandise.
- Managed customer from initial contact to closing with attention to detail to build loyalty.
- Greeted customers and offered assistance with selecting merchandise, finding accessories and completing purchases.
Salesperson
MISTICOS Y RELIGIOSOS PROVIDENCIA (Candle Store)
10.2021 - 03.2022
- Greeted customers and offered assistance with selecting merchandise, finding accessories and completing purchases.
- Served customers with knowledgeable, friendly support at every stage of shopping and purchasing.
- Increased sales with execution of full sales cycle processing from initial lead processing through conversion and closing.
- Increased sales and customer satisfaction through personalized servicing.
- Asked open-ended questions to determine needs and assisted customers in selecting appropriate merchandise.
- Managed customer from initial contact to closing with attention to detail to build loyalty.
Saleswoman
LA VELA ESOTERICA (Candle Store)
01.2021 - 03.2021
- Greeted customers, helped locate merchandise, and suggested suitable options.
- Increased sales and customer satisfaction through personalized servicing.
- Increased sales by offering advice on purchases and promoting additional products.
- Displayed merchandise by arranging in appealing ways to boost sales.
- Maintained clean sales floor and straightened and faced merchandise.
- Organized store merchandise racks and displays to promote and maintain visually appealing environments.
Camp Counselor/Cook's Assistant Combo
CAMP WALDEN
05.2019 - 10.2019
- Worked with children of varying age, interest, skill, and developmental levels.
- Collaborated with other camp counselors to design fun and enriching learning activities for campers.
- Instructed campers to observe proper behavior and etiquette to avoid conflicts and unruly activities.
- Implemented rules and regulations to enforce discipline and compliance.
- Assisted in preparing meals and snacks to provide nutritional needs to campers.
- Assisted in preparing meals on time.
- Kept track of allergies and dietary restrictions, verifying correct meals and snacks were given to campers.
Camp Counselor/Cook's Assistant Combo
CAMP WALDEN
05.2018 - 10.2018
- Worked with children of varying age, interest, skill, and developmental level.
- Collaborated with other camp counselors to design fun and enriching learning activities for campers.
- Implemented rules and regulations to enforce discipline and compliance.
- Assisted in preparing meals and snacks to provide nutritional needs to campers.
- Assisted in preparing and serving meals on time.
- Kept track of allergies and dietary restrictions, verifying correct meals and snacks were given to campers.
Retail Salesperson
SUBURVIA (Men's Section)
11.2017 - 01.2018
- Served customers with knowledgeable, friendly support at every stage of shopping and purchasing.
- Fielded customer complaints and facilitated negotiations, resolving issues and reaching mutual conclusions.
- Selected correct products based on customer needs, product specifications.
- Greeted customers and offered assistance with selecting merchandise, finding accessories and completing purchases.
- Contributed to event marketing, sales and brand promotion.
- Greeted customers and helped with product questions, selections, and purchases.
- Stocked merchandise, clearly labeling items, and arranging according to size or color.
- Greeted customers, helped locate merchandise, and suggested suitable options.
Camp Counselor/Cook's Assistant Combo
CAMP WALDEN
07.2017 - 09.2017
- Worked with children of varying age, interest, skill, and developmental levels.
- Implemented rules and regulations to enforce discipline and compliance.
- Assisted in preparing meals and snacks to provide nutritional needs to campers.
- Assisted in preparing and serving meals on time.
- Collaborated with other camp counselors to design fun and enriching learning activities for campers.
- Kept track of allergies and dietary restrictions, verifying correct meals and snacks were given to campers.
Cashier Supervisor
SANTANDER BANK MEXICO
05.2015 - 01.2017
- Built positive relationships with customers to increase repeat business.
- Quickly and accurately counted drawers at start and end of each shift.
- Trained and coached cashier team members on checkout procedures and strategies to maximize customer satisfaction.
- Backed up cashiers and customer service employees on questions such as rules on refunds and general doubts.
- Verified accuracy of daily cashier batches by checking receipts, checks and cash.
- Modeled outstanding customer service and held cashier team accountable for consistently delivering expert support.
- Trained cashiers on organizational policies, cash handling and customer service to maintain highly skilled team.
- Monitored areas for security issues and safety hazards.
- Mentored team members to enhance professional development and accountability in workplace.
- Effectively allocated tasks during high-traffic times to keep operations running smoothly and employees focused.
- Educated staff on strategies for handling difficult customers and challenging situations.
- Researched issues to obtain appropriate answers to customer inquiries.
- Request and supply of cash according to the operations required in the branch.
Cashier
SANTANDER BANK MEXICO
09.2012 - 05.2015
- Greeted customers entering store and responded promptly to customer needs.
- Built relationships with customers to encourage repeat business.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
- Assisted customers with returns, refunds and resolving transaction issues.
- Worked closely with shift manager to solve problems and handle customer concerns.
- Addressed customer needs and made product recommendations to increase sales.
- Tallied cash drawer at beginning and end of each work shift.
- Performed cash, card and check transactions to complete customer purchases.
- Operated cash register to record transactions accurately and efficiently.
- Handled cash with high accuracy and took care to check bills for fraud.
- Responded promptly to requests for assistance, spills and customer inquiries.
- Reconciled cash drawer at start and end of each shift, accounting for errors, and resolving discrepancies.
- Checked personal identifications during every movement and asking for the information needed on receipts and checks.
Salesperson Supervisor
COMPU AVIRSA SA DE CV
05.2011 - 08.2012
- Worked to build relationships with customers and built potential for additional sales.
- Engaged customers in social conversations to create pleasant and easy shopping experience.
- Listened to clients and introduced solutions to satisfy business and personal needs.
- Managed customer from initial contact to closing with attention to detail to build loyalty.
- Improved customer service and telecommunication skills to build lasting relationships.
- Offered each customer top-notch, personal service to boost sales and customer satisfaction.
- Informed customers of promotions to increase sales productivity and volume.
- Trained new employees on customer service and money handling.
Salesperson
COMPU AVIRSA SA DE CV
11.2009 - 05.2011
- Worked to build relationships with customers and built potential for additional sales.
- Engaged customers in social conversations to create pleasant and easy shopping experience.
- Increased sales and customer satisfaction through personalized servicing.
- Offered each customer top-notch, personal service to boost sales and customer satisfaction.
- Greeted customers and offered assistance with selecting merchandise, finding accessories and completing purchases.
- Stocked merchandise, clearly labeling items, and arranging according to size or color.
- Helped customers complete purchases, locate items.
- Issued receipts and processed refunds, credits, or exchanges.
- Checked pricing, scanned items, applied discounts, and printed receipts to ring up customers.
Education
University Technical Education - Marketing Management - Entrepreneurship
UNIVERSIDAD TECNOLOGICA DEL ESTADO DE TLAXCALA
TLAXCALA, MEXICO06.2009
BACHEROL -
COBAT PLANTEL 06
TLAXCALA, MEXICO06.2007
High School Diploma -
ESC. SEC. TEC. NO. 4 "JOSE AGUSTIN ARRIETA"
TLAXCALA, MEXICO06.2004
Skills
- Group and Individual Instruction
- Time Management
- Policy and Procedure Adherence
- Effective Working Relationships
- Payment Processing
- Guest Relations
- Special Assignments
- Employee Management
- Verbal and Written Communication
- Team Contribution
- Customer Transactions
- Cash Counting
Languages
English
Limited Working
Spanish
Native or Bilingual
Reading, listening to music, watching movies, Yoga, Meditationm, Swimming.
I enjoy spending my time learning new stuff and developing new abilities that help me in my jo improvement, I like quiet places and do relaxing activities, I consider myself an introvert person but if it is require I can be sociable too. I like improve my mental health and strength through meditation and I have to take care to my body so I practice yoga to exercise because I can do it at home.
Additional Information
Currently I´m working in Canada with a temporary work permit, my contract ends at the beginning of October, I have a tourist visa and I´m looking for an opportunity in the United Sates, I don´t have any issue if is just temporary with option to something else depending in your criteria of course. I would love to have a new experience in your country. I can move because I have some relatives in USA.
Timeline
Camp Counselor/Cook's Assistant Combo
Camp Walden
06.2023 - Current
Salesperson
CADICELL TELEPHONE ACCESORIES
02.2022 - 03.2023
Salesperson
MISTICOS Y RELIGIOSOS PROVIDENCIA (Candle Store)
10.2021 - 03.2022
Saleswoman
LA VELA ESOTERICA (Candle Store)
01.2021 - 03.2021
Camp Counselor/Cook's Assistant Combo
CAMP WALDEN
05.2019 - 10.2019
Camp Counselor/Cook's Assistant Combo
CAMP WALDEN
05.2018 - 10.2018
Retail Salesperson
SUBURVIA (Men's Section)
11.2017 - 01.2018
Camp Counselor/Cook's Assistant Combo
CAMP WALDEN
07.2017 - 09.2017
Cashier Supervisor
SANTANDER BANK MEXICO
05.2015 - 01.2017
Cashier
SANTANDER BANK MEXICO
09.2012 - 05.2015
Salesperson Supervisor
COMPU AVIRSA SA DE CV
05.2011 - 08.2012
Salesperson
COMPU AVIRSA SA DE CV
11.2009 - 05.2011
University Technical Education - Marketing Management - Entrepreneurship
UNIVERSIDAD TECNOLOGICA DEL ESTADO DE TLAXCALA
BACHEROL -
COBAT PLANTEL 06
High School Diploma -
ESC. SEC. TEC. NO. 4 "JOSE AGUSTIN ARRIETA"
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