Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Sarahi Fuentes

Houston,TX

Summary

Dynamic professional with extensive experience at Best Buy, excelling in leadership and performance management. Proven track record in coaching teams to exceed sales goals and enhance customer satisfaction. Bilingual communicator skilled in operational management and employee training, driving team success through strategic planning and relationship building.

Overview

6
6
years of professional experience

Work History

Temporary Experience Manager

Best Buy
Baytown, TX
03.2025 - Current
  • Coached, developed, and motivated the team to achieve both personal and professional goals.
  • Supported sales team members to drive growth and development through check-ins and Q.C.s.
  • Analyzed customer data to identify trends, preferences, and opportunities for growth.
  • Developed sales plans, goals, strategies and objectives to achieve team goals and revenue objectives.
  • Provided management support to other store in the micro-market, overseeing daily operations and enhancing the workplace culture to help strengthen team dynamics.

Supervisor

Best Buy
Baytown, Texas
07.2023 - 03.2025
  • Addressed and resolved interpersonal conflicts within the team, maintaining a harmonious work environment.
  • Resolved customer complaints and issues promptly, ensuring customer satisfaction and loyalty.
  • Managed the operational side of the business, especially during the holiday season.
  • Set specific goals for projects to measure progress and evaluate end results.
  • Hosted a New Employee Orientation for 40+ best buy employees within the micro market during holiday season

Shift Leader

Best Buy
Baytow, TX
10.2022 - 07.2023
  • Supervised and led employees to maintain productivity and customer service levels.
  • Managed hiring and talent development programs.
  • Conducted interviews with prospective candidates during hiring processes.
  • Managed a team of 8 employees, ensuring proper training and high productivity were met

Full Time Sales Advisor

Best Buy
Baytown, TX
10.2021 - 10.2022
  • Performed opening and closing duties such as counting money, organizing drawers, balancing tills.
  • Delivered continuous training to associates to maximize performance and customer relations skills.
  • Prioritized and organized tasks to efficiently accomplish service goals.
  • Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.

Home Theater Sales Associate

Best Buy
Baytown, TX
05.2019 - 10.2021
  • Met with customers to offer assistance with selecting merchandise, finding accessories and completing purchases.
  • Leveraged outstanding communication, interpersonal and people skills to work well with clients.
  • Performed floor moves, merchandising, display maintenance and housekeeping to keep sales areas well-stocked, organized and current.

Education

High School Diploma -

Channelview Highschool
Channelview, TX
05-2018

Associate of Arts - Business Administration

Strayer University
Washington, DC

Skills

  • Leadership skills
  • Communication skills
  • Problem-solving aptitude
  • Relationship building
  • Performance management
  • Operational management
  • Employee training
  • Proficient in Microsoft Office

Languages

Spanish
Professional

Timeline

Temporary Experience Manager

Best Buy
03.2025 - Current

Supervisor

Best Buy
07.2023 - 03.2025

Shift Leader

Best Buy
10.2022 - 07.2023

Full Time Sales Advisor

Best Buy
10.2021 - 10.2022

Home Theater Sales Associate

Best Buy
05.2019 - 10.2021

High School Diploma -

Channelview Highschool

Associate of Arts - Business Administration

Strayer University

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