Sarahi Jacome Benitez
Houston
Summary
Dynamic Transportation Management Coordinator with the Army's skilled in logistics management and route optimization. Achieved significant cost reductions through strategic negotiation and analysis. Recognized for enhancing customer satisfaction with proactive communication and problem-solving abilities. Proven track record in organizing warehouse operations and ensuring compliance with safety regulations.
Overview
2
2
years of professional experience
Work History
88N Transportation Management Coordinator
Army Reserve
10.2024 - Current
- Reduced transportation costs with thorough analysis of carrier contracts and negotiation of competitive rates.
- Organized warehouse layout to maximize space utilization while maintaining accessibility for loading/unloading purposes.
- Evaluated transport providers based on price, reliability, capacity, reputation, ensuring optimal selections were made for each unique situation.
- Conducted risk assessments for transportation activities to mitigate potential issues before they occurred.
- Improved transportation efficiency by optimizing routes and coordinating schedules.
- Identified hazardous materials and safely secured or disposed of it.
- Enhanced customer satisfaction through proactive communication and timely issue resolution.
- Documented and inventoried freight, cargo, and material shipments of all types.
- Enforced team adherence to safety regulations and protocols.
To-Go Specialist
Olive Garden
07.2023 - 10.2024
- Handled high-stress situations gracefully, resolving customer concerns promptly and professionally.
- Answered to-go order phone calls, conveying menu options over telephone and accurately estimating time of delivery.
- Collaborated with kitchen staff to ensure timely completion of all to-go orders.
- Operated cash register to accept cash, debit and credit card payments from customers.
- Trained new team members on proper procedures for managing to-go orders, promoting consistency in service quality.
- Reduced wait times for customers, prioritizing timely food preparation and packaging.
- Increased sales of promotional items by suggesting add-ons and specials to customers during order placement.
- Processed customer payments and balanced cash drawers.
Education
High School Diploma -
Galena Park High School
Houston, TX05-2024
Skills
- Transportation planning
- Warehouse management
- Incident reporting
- Shipping documentation
- Route optimization
- Logistics management
- Load consolidation
- Cargo preparation
- Air transportation
- Ground transportation
- Route planning
- Load planning
- Securing loads
- Coordinating schedules
- Positive attitude
- Teamwork
- Road safety
- Problem-solving
- Time management
- Teamwork and collaboration
- Hand and power tools
- Attention to detail
- Problem-solving abilities
- Multitasking
- Workplace safety
- Excellent communication
- Critical thinking
- Clear communication
- Email and phone communication
- Hazard identification
- Organizational skills
- Team leadership
- Active listening
Timeline
88N Transportation Management Coordinator
Army Reserve
10.2024 - Current
To-Go Specialist
Olive Garden
07.2023 - 10.2024
High School Diploma -
Galena Park High School
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