Summary
Overview
Work History
Education
Skills
Languages
Certification
Timeline
Generic

Sarahi Martinez

Rio Rancho,NM

Summary

Reliable Customer Service Representative with extensive track record in demanding sales and account management environments. Strong presenter, communicator and problem solver working effectively and productively with diverse customers and individual needs.

Overview

3
3
years of professional experience
1
1
Certification

Work History

Customer Relationship

Rich Ford
Albuquerque, New Mexico
11.2022 - Current
  • Addressed inquiries from clients and department team members.
  • Prepared documentation, reports and logs to identify and manage sales metrics and support process driven activities.
  • Assisted customers with inquiries and complaints, providing timely resolutions.
  • Built relationships with customers to encourage repeat business.
  • Developed promotional strategies to increase sales volume.

Motor Vehicle Representative

MVD Express
Albuquerque, New Mexico
11.2020 - 11.2022
  • Assisted customers with vehicle registration, licensing and titling services.
  • Performed data entry into the DMV computer system using correct codes to process applications correctly.
  • Processed customer payments for motor vehicle transactions.
  • Provided excellent customer service to resolve customer complaints in a timely manner.

Education

Las Cruces High School
Las Cruces, NM
05-2017

Skills

  • Strong interpersonal skills
  • Call Center Operations
  • Document Review
  • Sales expertise
  • Customer Relations
  • Written Communication

Languages

English
Professional
Spanish
Professional

Certification

  • New Mexico Notary

Timeline

Customer Relationship

Rich Ford
11.2022 - Current

Motor Vehicle Representative

MVD Express
11.2020 - 11.2022

Las Cruces High School

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Sarahi Martinez