Sarahi Martinez

Universal Teller I

Shift work:

• 6 Days a week
• 40 hours a week
• Rotating Schedule

Salary:

• $26,000 yearly

Duties:

• Learned to use new software and navigated co-workers on new programs.
• Cross-sold bank products such as savings accounts and credit cards to existing clients.
• Identified suspicious activity on account holders' accounts and reported any discrepancies to the supervisor immediately.
• Prepared reports on transaction activity for management review.
• Balanced teller drawers and vaults regularly throughout the day according to established procedures.
• Cashed customer checks, verified identification and checked account balances in accordance with bank policy.
• Explained bank services, financial products and applicable fees to customers.
• Welcomed customers and offered pleasant service during entire transaction.
• Took on additional shifts during busy periods to minimize staffing shortages.
• Served large number of customers during high volume shifts and remained composed and professional in stressful situations.
• Built and maintained client relationships through quality, personalized interactions.
• Entered customer transactions into computers to record transactions and issue computer-generated receipts.
• Assisted on Retail duties including printing debit cards, submitting proof of purchase reports through IMS (Inventory Management System), attending business visits, and helping customers retrieve statements and fill out paperwork for IRS, Medicare/Medicaid, etc.

Shift Work:

• Monday - Thursday
• 8 hours bi-weekly

Salary:

• $3,000 yearly

Duties:

• Assisted client with day-to-day activities consisting of: preparing meals, selecting fruits and vegetables, washing dishes, doing laundry, sweeping and mopping, and additionally providing transportation to medical appointments or any other personal needs.
• Built relationship with client