Encouraging manager and analytical problem-solver with talents for team building, leading and motivating, as well as excellent customer relations aptitude and relationship-building skills. Proficient in using independent decision-making skills and sound judgment to positively impact company success. Dedicated to applying training, monitoring and morale-building abilities to enhance employee engagement and boost performance.
Overview
20
20
years of professional experience
Work History
Treasury Operations Management, Supervisor
OSF Healthcare System
01.2018 - Current
Conducted thorough market research and competitive analysis to inform strategic decision-making processes within the organization.
Enhanced team productivity by implementing effective project management strategies and streamlining communication processes.
Exceeded performance targets consistently by setting clear expectations, holding staff accountable for results, and providing ongoing support for personal growth.
Streamlined operational processes by identifying inefficiencies, implementing best practices, and leveraging technology advancements.
Implemented innovative solutions to complex problems, resulting in increased efficiency and cost savings for the company.
Coordinated efforts between various departments to facilitate seamless workflow and optimize overall project outcomes.
Evaluated employee performance regularly using objective metrics, providing constructive feedback for continuous improvement opportunities.
Established team priorities, maintained schedules and monitored performance.
Assisted in organizing and overseeing assignments to drive operational excellence.
Optimized working capital by closely monitoring cash flow forecasts and adjusting investments accordingly.
Played a key role in the organization''s capital planning process, providing valuable input on financing strategies and risk management considerations.
Maintained open channels of communication with banks, rating agencies, auditors, regulators, and other external stakeholders relevant to treasury functions.
Enhanced treasury operations by implementing efficient cash management strategies and procedures.
Established strong internal controls for treasury activities, mitigating potential risks and ensuring compliance with company policies.
Managed bank account structures effectively, rationalizing accounts where necessary to minimize fees and enhance operational efficiency.
Group Fitness Manager
Clubs at River City
09.2019 - 01.2021
Developed strong relationships with members through active listening skills and personalized attention, enhancing client loyalty.
Enhanced the overall group fitness experience by continuously evaluating and refining class offerings and schedules.
Ensured instructor quality through regular performance evaluations and targeted professional development opportunities.
Recruited highly skilled instructors to expand program offerings, attracting a more diverse clientele.
Improved member retention by developing and implementing engaging group fitness programs.
Coordinated staff schedules efficiently to maintain optimal coverage while minimizing costs related to overtime or understaffing.
Mentored new instructors in teaching methods, fostering their growth within the organization over time.
Group Fitness Instructor
Clubs at River City
08.2016 - 01.2020
Cultivated a welcoming atmosphere for all skill levels, promoting inclusivity and accessibility within group fitness classes.
Led weekly classes for up to 80 individuals with consistent participation and positive feedback.
Demonstrated modified routines with regressions and progressions to meet diverse fitness levels.
Developed creative and fun fitness classes to keep participants engaged and motivated.
Implemented varied teaching methods to accommodate diverse learning styles among participants, maximizing engagement during each session.
Improved class attendance by creating innovative and engaging group fitness routines.
Research Finance Coordinator
OSF Saint Francis Medical Center
07.2017 - 01.2018
Implemented QuickBooks as financial tracker for studies
Receive payments – deposit and record
Invoice sponsor according to study contract and budget
Check Requests
Maintain accurate information and records
Review and monitor Responsibility Summaries
Implemented Time and Effort Tracking System
Maintain Time and Effort database and reports.
Managed accounts payable and receivable activities, ensuring prompt payments while maintaining strong vendor relationships.
Maintained compliance with regulatory requirements through diligent record-keeping and thorough documentation practices.
Gathered and collected all financial information for business and verified accuracy in system.
Collaborated with team members to coordinate complex projects, successfully meeting deadlines without compromising quality.
Streamlined month-end closing procedures, reducing time spent on manual tasks while increasing accuracy levels in financial statements.
Ensured timely invoicing and payment processing, contributing to improved cash flow.
Director of Cash Management
Petersen Health Care
10.2007 - 06.2017
Manage Employees
Maintain banking relationships with each treasury management facilitator
Maintain 70+ bank accounts and their related checkbooks
Responsible for effectively and accurately making all banking transactions
Maintain all EFT’s throughout all payer types
Track and record all incoming federal and state payments
Create all journal entries
Manage cash flow for 94 nursing homes and 7 hotels
Upload and manage all positive pay files for all checks
Deposit all incoming checks
Effectively sort, store, and scan all deposits and remittance advices
Train and maintain education for all Bookkeepers in nursing homes
Responsible for creating and updating all training material
Created SOP’s for Cash Management Department
Data Entry
Manually sorted, stored, and paid all invoices for 1 hotel and Louisville Slugger Sports Complex
Implemented streamlined deposit procedure with forms and check scanners
Added the option of “Paying on website” via credit card or eCheck
Gave each nursing home the ability to accept credit card or eChecks at their desk
Worked with each insurance company to set up payments via direct deposit
Set up bank accounts and managed online banking
Troubleshoot and resolve check scanner issues
Maintained and created all user id’s for online remote deposit capture.
Accounts Receivable/IT Specialist
Petersen Health Care
02.2004 - 09.2007
Manage all account receivable tasks for 13 nursing homes
Bill Medicare, insurance, and private pay
Research resident accounts
Post deposits & Remittance advices (Medicare & Medicaid)
Worked extensively with Answers on Demand to resolve any system issues
Set up and started new facilities within billing system
Created templates and all forms for the department
Created all tracking systems
Month end billing
Traveled to facilities to help train bookkeepers and set up business office.
Education
Bachelor of Science - Business Administration
Capella University
Minneapolis, MN
01.2022
Associates Degree - Office Professional
Illinois Central College
East Peoria, IL
01.2002
Skills
Management experience
Team Leadership
Process management
Audit
Strong organizational skills
Project management
Change management
Operations Management
Staff Development
Customer Relations
Positive Attitude
Teamwork and Collaboration
Problem-Solving
Time Management
Quote
A great leader’s courage to fulfill his vision comes from passion, not position.
Additionalskillsinterests
Coach – junior high volleyball
Emotional Intelligence 2.0
IC2It Certified
References
Valerie Crane, 309-258-1836
Cambria Brooks, 309-224-6350
Affiliations
Vice President, Grant Ireland Memorial Park
Treasurer, Lowpoint-Washburn District 21
Timeline
Group Fitness Manager
Clubs at River City
09.2019 - 01.2021
Treasury Operations Management, Supervisor
OSF Healthcare System
01.2018 - Current
Research Finance Coordinator
OSF Saint Francis Medical Center
07.2017 - 01.2018
Group Fitness Instructor
Clubs at River City
08.2016 - 01.2020
Director of Cash Management
Petersen Health Care
10.2007 - 06.2017
Accounts Receivable/IT Specialist
Petersen Health Care
02.2004 - 09.2007
Bachelor of Science - Business Administration
Capella University
Associates Degree - Office Professional
Illinois Central College
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