Sarah Jean Cobb
Sterling,VA
Summary
Highly-effective and results-driven Human Resources Manager with a proven track record of successfully improving operations and solving complex HR challenges. I am a Certified PMP with 12+ years of experience in human resources as well as a Sr. Administrative Assistant, demonstrating exceptional leadership and strategic planning skills.
Throughout my 12+ years of experience in human resources, I have accomplished building and fostering employee-centric cultures that promote positive morale and optimize productivity. My skills extend to full-cycle recruiting, hiring, and onboarding processes, where I have collaborated with leadership on organizational development and change management initiatives.
One of my key strengths lies in implementing strategies to enhance employee engagement, satisfaction, and retention while ensuring strict compliance with HR policies and legal requirements. I possess a strong expertise in resolving disputes, employee terminations, and disciplinary procedures, which enables me to drive smooth operations and maintain harmonious work environments.
As a resourceful and detail-oriented professional, I am dedicated to streamlining HR operations and maximizing resource utilization. My ability to build lasting relationships with key stakeholders, clients, and team members has been well-recognized. I am proficient in EEOC compliance, labor law regulations, and talent sourcing, making me an effective communicator with excellent interpersonal, coaching, and problem-solving skills. My positive attitude and motivation contribute to my effectiveness as a team player, dedicated to encouraging and supporting colleagues to achieve company goals.
With a solid background in data analysis, project management, and task prioritization, I can effectively multitask and excel in organizational excellence. I bring 5+ years of total management experience, including 2+ years of human resources management experience.
I am now ready to leverage my extensive training and experience to take on new challenges as a Human Resources Manager. My goal is to ensure seamless HR operations, drive employee satisfaction, and contribute to the growth and success of the company.
Overview
21
21
years of professional experience
Work History
Human Resources Manager /Business Partner
Andelyn Enterprises
09.2022 - Current
- Conducted exit interviews and provided insights for areas of improvement.
- Managed full cycle of recruiting, hiring, and onboarding processes.
- Collaborated with leadership on organizational development and change management initiatives.
- Implemented strategies to enhance employee engagement, satisfaction, and retention.
- Ensured compliance with HR policies, industry regulations, and legal requirements.
- Resolved understaffing issues, disputes, employee terminations, and disciplinary procedures.
Human Resources Specialist
Austin Transit Partnership
10.2021 - 12.2022
- Ensured accurate and compliant personnel records, maintaining statistical data in accordance with regulations.
- Managed payroll processing, benefits, and employee inquiries related to insurance, pension, and leaves.
- Oversaw recruitment process, screening resumes, and collaborating with managers to identify qualified candidates.
- Implemented HR policies, conducted training programs, and addressed employee relations issues.
- Analyzed turnover rates, conducted performance reviews, and developed employee recognition programs.
Human Resources Generalist /People & Culture Project Coordinator
Capital Metropolitan Transportation Authority
06.2021 - 10.2021
- Provided guidance to managers and employees on talent management, payroll, benefits, and leave policies.
- Conducted new-hire orientation, recruitment tasks, and maintained comprehensive HR policies.
- Mediated difficult situations related to performance, conflict management, and workplace investigations.
- Coordinated background checks, supported payroll compliance, and managed employee leaves of absence.
- Implemented strategic workforce planning, built relationships with teams, and improved HR operational processes.
Executive Manager /Department Director
Welton Academy Supernatural Bible School
01.2020 - 12.2020
- Built and strengthened relationships with internal and external stakeholders to enhance client retention and growth.
- Implemented cost containment and revenue generation techniques, improving business profits.
- Communicated company vision and objectives to motivate teams and executed business plans.
- Ensured positive communication with customers and vendors, focusing on problem resolution.
- Streamlined operations, implemented innovations, and improved customer experiences while fostering employee management practices.
Human Resources Manager
Welton Academy Supernatural Bible School
11.2016 - 01.2020
- Ensured regulatory compliance with local, state, and federal HR laws and organizational standards.
- Promptly resolved employee grievances and disputes using constructive approaches.
- Managed employee claims, including performance-based and harassment incidents.
- Handled payroll and benefits across multiple locations, reducing financial discrepancies through expert program management.
- Motivated employees through special events, incentive programs, and constructive feedback. Implemented performance reviews, onboarding sessions, and training to enhance HR team results, while utilizing digital systems for efficient payroll and benefits management.
Human Resources Specialist
Welton Academy Supernatural Bible School
04.2015 - 10.2016
- Maintained accurate personnel records to ensure compliance with regulations.
- Addressed employee inquiries on insurance, pension, leave, and assistance programs.
- Managed payroll and benefits administration to compensate employees appropriately.
- Monitored attendance and performance, enforcing company policies as needed.
- Reviewed resumes, resolved complaints, and collaborated with senior leadership to establish HR policies and procedures.
Human Resources Generalist
Welton Academy Supernatural Bible School
08.2014 - 03.2015
- Provided guidance to managers and employees on talent management, payroll, FMLA, and benefits.
- Conducted new-hire orientation and basic recruiting tasks to identify top talent.
- Resolved difficult situations related to performance and conflict management through coaching and mediation.
- Implemented orientation procedures for new hires, including facilitating criminal background checks.
- Collaborated with various teams to improve HR services, enforce company policies, and enhance employee recruiting strategies.
Administrative Assistant /Executive Administrative Assistant
Welton Academy Supernatural Bible School
01.2014 - 07.2014
- Hired as Administrative Assistant to maintain records, perform audits, also paid $1 per test to grade them. Saved company $550,000.00 during the 5 years working there (55 assignments per student a year multiplied by thousands of students) by voluntarily setting up automation so company could scale instead. Was promoted to department head from continually finding ways to improve company efficiency and "working myself out of a job."
- Demonstrated exceptional problem-solving skills by automating test grading, resulting in significant cost savings for company and promotion to department head.
Successfully managed major curriculum restructuring, providing assistance to staff and students during transitions.
Self-managed department operations and built an online college with thousands of students, showcasing strong leadership and organizational abilities. - Developed and maintained online classrooms in Moodle, created and programmed self-grading tests, and provided technical support to students.
- Exhibited versatility in tasks, including database management, certificate creation, event organization, executive scheduling, and communication facilitation.
Human Resources Office Manager
Friendship Community Church
07.2002 - 05.2014
- Tracked office supplies and restocked low items to keep team members on-task and productive.
- Applied advanced administrative and analytical skills in overseeing day-to-day operational activities.
- Coordinated communications, financial processing, registration, recordkeeping, and other administrative functions.
- Managed staff, conducted performance reviews, and streamlined office operations for improved efficiency.
- Optimized organizational systems, implemented project management techniques, and negotiated contracts.
- Developed internal requirements and standards to minimize regulatory risks and liability across programs.
Administrative Assistant to the CFO
Arizona New Image Contrsuction
01.2010 - 01.2011
- Filed paperwork and organized computer-based information.
- Updated and maintained confidential databases and records.
- Utilized QuickBooks to manage contractor-related forms and tax filings for the City of Phoenix.
- Entered audit findings into APS and City of Phoenix databanks to maintain accurate records.
- Created and implemented a comprehensive filing system from scratch, ensuring efficient document organization.
- Managed incoming and outgoing correspondence, both physical and digital, while maintaining confidentiality.
- Assisted senior management in project initiation, event planning, and various administrative processes.
Administrative Assistant for Sales
Anasazi Software Inc
12.2008 - 05.2009
- Provided comprehensive administrative support by managing calls, emails, and mail distribution.
- Assisted in creating pricing proposals, responses to RFP/RFI's, and marketing materials for potential customers.
- Facilitated executive travel reservations and managed shipping for conferences and demos.
- Generated reports, maintained files, and leveraged CRM system for sales-related analytics.
- Streamlined administrative processes and collaborated with teams to optimize sales operations and reporting, while maintaining excellent customer relationships.
Compliancy Document & Records Request Coordinator
Arizona Virtual Academy
09.2007 - 11.2008
- Demonstrated flexibility and rapid advancement from a temporary filing role to a more significant position.
- Ensured data quality and accuracy by comparing incoming data against established standards, promptly addressing any discrepancies.
- Streamlined document management processes, adhering to internal policies, and preparing project documents as per specifications.
- Proactively collaborated with internal teams to address issues and implement preemptive solutions, contributing to continuous improvement efforts.
- Managed regulatory compliance and audit support through accurate documentation and submissions, while also identifying areas for process improvement.
Administrative Assistant to the President
Friendship Community Church
06.2002 - 10.2004
- Hired originally as Administrative Assistant for Senior Pastor, Randy Cook & promoted to Human Resources Office Manager of staff & head of ministry teams. Maintained and updated church website as needed, uploaded sermons. Brought it up to date supporting thousands of audio files, videos, and 40 years worth of content increasing community outreach and attendance by over 300%.
- Facilitated training and onboarding for incoming office staff, developed and maintained automated alert systems for important deadlines. Conducted research and analyzed data to provide detailed reports on various topics. Created and maintained detailed administrative processes and procedures to drive efficiency and accuracy.
- Surpassed team goals by partnering with colleagues to implement best practices and protocols. Completed forms, reports, logs and records to quickly handle all documentation for human resources. Handled confidential and sensitive information with discretion and tact.
- Volunteered to help with special projects of varying degrees of complexity. Produced weekly bulletin for Sunday service. Compiled and created monthly church newsletter. Established and maintained church filing system, did shredding as needed. Used advanced software to prepare documents, reports, and presentations.
- Identified and recommended changes to existing processes to improve accuracy, efficiency, and quality service.
Education
Bachelor of Science - Business Administration
Welton College
North Chili, NY05.2005
High School Diploma -
Horizon Honors High School
Chandler, AZ06.2003
Skills
- Performance Review Management
- Training Needs Analysis
- Staff Compensation
- Title VII
- Employee Feedback and Recognition
- Retail Store Management
- Compensation and Benefits
- Vendor Performance Management
- Systems Development
- Administer Benefits
- HR Transformation
- Drafting and Administering Contracts
- Operational Efficiency
- Accident Investigations
- Company Organization
- Equal Opportunities Facilitation
- Equipment Orientations
- Advising Department Managers
- Exit Interviews and Processes
- Training and Development
- Multiplication and Division
- Operational Requirements
- Employee Appraisals
- Biweekly Payroll Processing
- Policy Enhancements
- Wages and Salary
- Best Practices and Methodologies
- Employer Branding
- Employee Referral Programs
- Analyzing and Modifying Compensation
- Administering Disciplinary Procedures
- Talent Review
- Benefits and Compensation Management
- HR Guidance
- Recruitment Strategies
- Job Matching
- Company Directory
- Employee Research
- Employee Morale Management
- Compliance
- Recruit Managers
- Microsoft Office Proficiency
- Executive Travel
- Accounts Payable and Accounts Receivable
- System Performance Evaluation
- Policy Making and Enforcement
- Benefits Programs
- Labor Relations Coordination
- Human Resource Management Software (HRMS)
- New Employee Orientation
- Talent Management
- Personnel Information Systems
- Program Modification
- Mentoring
- Company Leadership
- Workforce Improvements
- Conductivity Indicators
- Employee Engagement Strategies
- Develop Policies
- Recruitment and Hiring
- Unemployment Claims
- Technique Optimization
- Payroll Coordination
- Complaint Response
- Regulatory Compliance
- Employee Relations Oversight
- Employee Support
- Human Resources Operations
- Health and Safety Programs
- Contract Negotiation
- Grievance Handling and Redressal
- Correcting Submissions
- File and Records Management
- Improving Organizational Standards
- Forecast Employment Needs
- Personnel Recruitment
- Human Resource Information System (HRIS)
- Grievance Resolution
- Hiring Trends and Analysis
- Kronos Timekeeping
- New Business Opportunities
- Labor Negotiations
- Recruitment Oversight
- Accurate Records and Reports
- Leadership Training and Development
- Statistical Data Analysis
Hobbies
Playing chess and other strategic games, spending time outdoors, & cuddling with Charlie & Max (brown & orange tabby cats).
Timeline
Human Resources Manager /Business Partner
Andelyn Enterprises
09.2022 - Current
Human Resources Specialist
Austin Transit Partnership
10.2021 - 12.2022
Human Resources Generalist /People & Culture Project Coordinator
Capital Metropolitan Transportation Authority
06.2021 - 10.2021
Executive Manager /Department Director
Welton Academy Supernatural Bible School
01.2020 - 12.2020
Human Resources Manager
Welton Academy Supernatural Bible School
11.2016 - 01.2020
Human Resources Specialist
Welton Academy Supernatural Bible School
04.2015 - 10.2016
Human Resources Generalist
Welton Academy Supernatural Bible School
08.2014 - 03.2015
Administrative Assistant /Executive Administrative Assistant
Welton Academy Supernatural Bible School
01.2014 - 07.2014
Administrative Assistant to the CFO
Arizona New Image Contrsuction
01.2010 - 01.2011
Administrative Assistant for Sales
Anasazi Software Inc
12.2008 - 05.2009
Compliancy Document & Records Request Coordinator
Arizona Virtual Academy
09.2007 - 11.2008
Human Resources Office Manager
Friendship Community Church
07.2002 - 05.2014
Administrative Assistant to the President
Friendship Community Church
06.2002 - 10.2004
Bachelor of Science - Business Administration
Welton College
High School Diploma -
Horizon Honors High School
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