Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Sarah J Jedd

Des Moines,IA

Summary

Dynamic leader with a proven track record at Vital Root - Edible Beats, adept in elevating customer service through innovative menu development and allergy awareness. Excelled in team training and payroll management, enhancing operational efficiency. Skilled in fostering teamwork and collaboration, with a notable achievement in creating a guest-interfacing system adopted by sister restaurants.

Overview

10
10
years of professional experience
1
1
Certification

Work History

Assistant General Manager

Vital Root - Edible Beats
07.2017 - 09.2024

7 years fast casual management experience

  • promoted from server to lead/management 3 mos after hire in 2017.
  • attended quarterly management skill trainings related to team training & evolution, labor/sales awareness, & overall management problem solving.
  • responsible for organizing a guest-interfacing communication & tally system for FOH management that was later adopted by our sister restaurants, Root Down, & Linger for our biggest yearly event, Thanksgiving pick-up meals.


MAIN RESPONSIBILITIES


ALLERGY AWARENESS

  • elevated level of consciousness surrounding dietary restrictions, allergies, diet trends, & the art of menu accommodation.
  • completed gluten-free certification training with GFFP (Gluten Free Food Program) in 2022 & helped create/maintain team resources such as allergy guides & repetitive training.


BEVERAGE MANAGEMENT

  • scheduled appropriate tastings with vendors, executive chefs, foh/boh, & owner, Justin Cucci.
  • DRI of n/a bev & cocktail research & development, batching, product mixes/sales, recipe building, monthly beverage inventory, team training resources, & weekly vendor/distributor correspondence.


MENU DEVELOPMENT

  • responsible for tv graphic, menu trifold, pos interface, & to-go platform descriptions (Uber Eats, Doordash), pricing, menu edits, & routine maintenance of staff resources (allergy guides, dish descriptions, pre-shift tastings).
  • DRI of item creation (using Aloha, Toast, & SpotOn), routing, & seasonal updates.


BIMONTHLY FOH/BOH PAYROLL MANAGEMENT

  • maintained bimonthly communication with Vital Root management, HR, operations, & accounting to assure paycheck accuracy.
  • monitored deposit & tip spreadsheets, timesheets, & sick pay / pto requests daily for inaccuracies. tracked staff offsite event hours & relayed to operations.
  • corrected missed/incorrect time punches within the appropriate pay period & navigated staff questions/concerns with a high level of approachability & discretion.

Graduate Teaching Assistant

University of Colorado - Boulder
08.2014 - 09.2017
  • instructed class sizes of 12-18 students
  • followed an 80/20 contract for Intro to Creative Writing

(80% composed by English faculty, 20% interpretation)

  • 100% syllabus agency given during Beginning Poetry Workshop.
  • provided students with weekly feedback & guidance to evolve their writing skills
  • attended weekly pedagogy seminars

Bartender

Watercourse Foods
05.2016 - 07.2017

Bartender

Governor's Park Tavern - Premier Ventures
04.2015 - 03.2016

Education

Master of Arts - Creative Writing - Poetry (Attempted)

University of Colorado - Boulder
Boulder, CO

Bachelor of Arts - Creative Writing - Poetry

Columbia College Chicago
Chicago, IL

Skills

    Effective leader

    Teamwork & Collaboration

    Customer Service & Retention

    Staff training/development

    Menu Development

    Inventory Tracking & Management

    Payroll Administration & Time Keeping

    Sales Tracking

    Performance Evaluation and Monitoring

Certification

TIPS Training | (Colorado Alcohol Awareness Training)


Completed May 2024

Valid until May 2026


Training for Intervention Procedures in person alcohol awareness training.



Gluten-Free Training | GFFP - Gluten Free Food Program

Completed 2022 @ Vital Root


Training for safe gluten-free food practices after a 6-year long certification process. Approved by the National Celiac Association.


https://gf-finder.com/gluten-free-products/vital-root/









HOBBIES / INTERESTS

herbalism. foraging. birdwatching. novice plant identification. poetry. papermaking. yoga.

Timeline

Assistant General Manager

Vital Root - Edible Beats
07.2017 - 09.2024

Bartender

Watercourse Foods
05.2016 - 07.2017

Bartender

Governor's Park Tavern - Premier Ventures
04.2015 - 03.2016

Graduate Teaching Assistant

University of Colorado - Boulder
08.2014 - 09.2017

Master of Arts - Creative Writing - Poetry (Attempted)

University of Colorado - Boulder

Bachelor of Arts - Creative Writing - Poetry

Columbia College Chicago
Sarah J Jedd