Summary
Overview
Work History
Education
Skills
Certification
Volunteer Experience
Languages
Timeline
Generic

Sarah Keila Abreu

Brooklyn

Summary

Bilingual professional with extensive experience in social services, education, and management. Proven ability to coach clients in goal setting and skill development through individual and group sessions. Expertise in modeling behaviors and enhancing social skills across diverse settings.

Overview

11
11
years of professional experience
1
1
Certification

Work History

Success Coach

Creative Connections, Inc.
Brooklyn
01.2023 - Current
  • Modify and teach a variety of college and career readiness curriculums for middle and high school students throughout the school year: Youth Financial Literary, Teen Entrepreneurship, Social Emotional Learning, College Connections, Career Connections, and Middle Future Connections.
  • Prepare and deliver bilingual virtual and in person parent workshops on the topics of: Job Readiness, College Knowledge and Career Preparedness for their students, Self-Care, Adult Financial Literacy, Financial Assistance for Undocumented Immigrants.
  • Attend annual training and submit weekly student attendance. Participate in representing the company during family engagement events, student orientations, and chaperon high school and college tour trips.

Program Manager

Platinum Edge Tutoring, LLC.
Brooklyn
01.2022 - 01.2023
  • Worked closely with CEO to manage tutoring programs for DOE’s vendor billing and grant purposes; created the success coach staff’s schedule for each program as requested by the schools.
  • Interviewed applicants and made recommendations during the selection process.
  • Attended virtual school meetings with principals, grant holders and literacy teachers to coordinate day push-ins, before and after school, and weekend programming.

Area Program Manager

Department of Children and Families (DCF)
Boston
01.2016 - 01.2020
  • Company Overview: Commonwealth of Massachusetts
  • Member of the senior management team overseeing daily clinical and case management activities of four assigned units consisting of 25 staff members in total.
  • Provided leadership to assist clinical staff with decision-making, critical thinking and case management in the removal and placement of children to establish their safety, permanency and well-being; while accomplishing the goals of reunification, guardianship and adoption.
  • Participated in daily meetings, hiring and training of new employees while providing staff supervision and support for quality and effective performance.
  • Performed comprehensive quality assurance for audits through the use of data reports and analysis.
  • Facilitate monthly meetings with the Diversity Leadership Team and the Domestic Violence Team.

Shelter Program Manager

Voices Against Violence (SMOC)
Framingham
01.2015 - 01.2016
  • Company Overview: South Middlesex Opportunity Council
  • Managed the domestic violence emergency shelter for victims and their families by supervising day and evening staff, Case Managers and Program Advocates.
  • Completed monthly reports in a timely manner and participated in weekly management meetings to address shelter concerns and disciplinary issues.
  • Responsible for building safety, maintenance, and security of the property.
  • Organized monthly calendar of resident and volunteer activities; including coordination of children’s play groups in collaboration with the Horizons for Homeless Children agency.
  • Lead weekly house meetings and domestic violence education support group.

Education

Master of Science - Organizational Management & Leadership

Springfield College
Springfield, MA

Bachelor of Science - Management & Organizational Behavior, Minor in Spanish

New York University
New York, NY

Certificate - Early Childhood Education

Tunxis Community College
Farmington, CT

Skills

  • Leadership and interpersonal skills
  • Effective collaboration and conflict management
  • Critical thinking and crisis intervention
  • Program management and staff supervision
  • Workshop facilitation and stakeholder engagement
  • Bilingual communication proficiency
  • Microsoft Office and Google Suite expertise

Certification

  • Graduate-level courses at Liberty University Online School of Education
  • Child Development Associate (CDA) Certification 2002-2010
  • Certified in Medication Administration and CPR trained for adults and children 1996-2010
  • Certified Department of Mental Health trainings: Psychological First Aid, Motivational Interviewing and Stages of Change, among others
  • Cultural & Diversity Awareness and Core Management trainings through DCF

Volunteer Experience

Mentored inner-city youth in faith-based organizations. Led and coordinated group discussions and events on youth related issues. Taught good citizenship, health awareness, and promoted character building skills to children and youth; strengthened life morals, compassion, and self-worth through the study of scripture.

Languages

English
Native/ Bilingual
Spanish
Native/ Bilingual

Timeline

Success Coach

Creative Connections, Inc.
01.2023 - Current

Program Manager

Platinum Edge Tutoring, LLC.
01.2022 - 01.2023

Area Program Manager

Department of Children and Families (DCF)
01.2016 - 01.2020

Shelter Program Manager

Voices Against Violence (SMOC)
01.2015 - 01.2016

Master of Science - Organizational Management & Leadership

Springfield College

Bachelor of Science - Management & Organizational Behavior, Minor in Spanish

New York University

Certificate - Early Childhood Education

Tunxis Community College

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