To obtain a full-time career that will allow me to utilize my knowledge and skill set.
Overview
26
26
years of professional experience
Work History
Career Specialist
State of Tennessee/American Job Center
Murfreesboro, TN
01.2022 - Current
Participate in internal and external job fairs and community-based activities as directed by the local leadership team at least two times per quarter
Shares information relating to local employer needs during regular staff and Business Service Team meetings three times per quarter
Performs multiple roles on the Business Services Team including promoting hiring events, working with federal contractors, promoting consolidated business grants to employers, educating employers on individuals targeted for the Work Opportunity Tax Credit program, and promoting the Federal Bonding program
Utilize system tools, reports, Labor Market Information, area profiles, jobs in demand, job developments and sector studies to address industry or regional needs
Staffmark
Tullahoma, Lebanon And On-Site Jack Daniels , TN
05.2019 - 02.2020
Responsible for the overall financial operation and profitability of the branch. Assists in the preparation of detailed annual budget including projected hours, sales, operating expenses, gross margin and profit contributions. Reviews and analyzes financial and general management reports, including profit and loss statements and sales reports/analyses. Maximizes profitability of the branch by developing and monitoring the pay/bill structure to ensure proper gross margin levels. Ensures order fill rates for temporary assignments, temp-to-hire and direct hire placements meet or exceed established targets for the branch.
Provides overall management direction and support to branch employees. Establishes priorities in office activities. Maintains an efficient and skilled staff by interviewing, hiring and training employees. Schedules, assigns, and reviews work of staff. Responsible for appraising employee performance, recommending status and salary changes, and maintaining compliance with company policies and procedures.
Maintaining open channels of communication with superiors, peers, and subordinates. Discusses problems or possible problems with staff and follow up to ensure problem resolution. Conducts regular staff meetings to ensure staff is aligned with branch and company goals.
Ensures customer satisfaction with Company services by monitoring current activity, making adjustments to plans or services as needed. Makes regular in-person visits to customers to ensure satisfaction and to identify additional customer needs and opportunities to grow business.
Prepares and generates a variety of reports for management, staff, corporate and others. Reviews and analyzes various reports (including incoming reports), giving special consideration to potential problem areas and share information with appropriate individuals.
Manages customer relations issues. Investigates and resolves customer/employee problems and issues and inform appropriate personnel of problems and opportunities. Researches and answers employee/client questions.