Summary
Overview
Work History
Education
Skills
Timeline
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Sarah Johndrow

Summary

Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Seeking to maintain a full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.

Overview

9
9
years of professional experience

Work History

Hairstylist

Salon One Six One
12.2022 - Current
  • Scheduled customer appointments and rearranged individual time slots to meet demand.
  • Processed payments, entering sales in register for prompt customer service.
  • Stayed updated on current hair trends and techniques to make customers look fashionable and increase satisfaction.
  • Educated customers on products to maximize benefits.

Apprentice Hairdresser

Alchemy Salon
02.2021 - 10.2022
  • Prepared clients for hair cuts and styles with soothing shampoo work.
  • Performed basic housekeeping duties such as sweeping, taking out trash and collecting dirty linens for wash.
  • Assisted hair stylists with colorwork by applying base colors and toners.
  • Studied advanced techniques to develop proficiency and better serve customers.

Food Expeditor

Hendel's Market Cafe
09.2019 - 03.2020
  • Trained new expeditors and food runners according to company policies and standards.
  • Maintained speed of service for food orders while minimizing errors and complaints.
  • Maintained kitchen productivity, guaranteeing timely preparation, and serving of dishes in alignment with customer specifications.
  • Assisted preparation of food plates, overseeing quality and appearance.

Server

Springfield Brewing Company
09.2018 - 07.2019
  • Served food and beverages promptly with focused attention to customer needs.
  • Worked with POS system to place orders, manage bills, and handle complimentary items.
  • Cultivated warm relationships with regular customers.
  • Explained menu items and suggested appropriate options for food allergy concerns.
  • Upsold high-profit items such as appetizers and mixed drinks to enhance sales numbers.

Server

Show-Me's
04.2018 - 08.2018
  • Served food and beverages promptly with focused attention to customer needs.
  • Processed orders and sent to kitchen employees for preparation.
  • Checked guests' identification before serving alcoholic beverages.
  • Maintained clean and organized dining areas to uphold restaurant hygiene standards.

Sales Associate

Sole And Blues
04.2017 - 09.2017
  • Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
  • Prepared merchandise for sales floor by pricing or tagging.
  • Assessed customer needs and utilized suggestive selling techniques to drive sales.
  • Managed returns, exchanges and refunds in accordance with store policy.

Third Key Holder

Claire's Boutique
08.2016 - 04.2018
  • Assisted with team responsibilities by cleaning, managing cash registers, and product merchandising.
  • Streamlined opening and closing procedures as integral member of store staff.
  • Engaged with customers to build rapport and promote long-term loyalty for increased sales.
  • Trained and supervised new employees to apply best practices in customer service and store operations.

Retail Sales Associate Cashier

The Walking Company
11.2015 - 01.2016
  • Helped customers complete purchases, locate items, and join reward programs.
  • Replenished sales floor merchandise and organized shelves, racks, and bins for optimal appearance.
  • Assisted customers by answering questions and fulfilling requests.
  • Drove customer loyalty and consistent sales through friendly service and knowledgeable assistance.

Collections Agent

Auto and Home Protect USA
12.2023 - 06.2024
  • Built rapport with customers by demonstrating understanding of their situation while seeking fair resolutions.
  • Processed payments and applied to customer balances.
  • Maintained high volume of calls and met demands of busy and productive group.
  • Increased productivity levels through efficient time management and prioritization of daily tasks.
  • Delivered exceptional customer service on collection calls and maintained calm and professional demeanor.

Sales Representative

Touchstone Protection
07.2024 - Current
  • Emphasized product specifications to meet customer needs.
  • Built rapport with customers through empathetic listening and understanding their unique needs or preferences.
  • Generated additional sales opportunities with upselling techniques.
  • Expanded customer base through cold calling, networking, and relationship building.
  • Negotiated favorable terms in contracts, ensuring both customer satisfaction and profitability.

Education

Cosmetology License - Hairdressing & Manicuring

Paul Mitchell The School
Saint Louis, MO
10.2020

High School Diploma -

Hazelwood West High School
Hazelwood, MO
06.2017

Skills

  • Money Handling
  • Product Promotion
  • Time Management
  • Excellent People Skills
  • Customer Service
  • Company Quality Standards
  • Team Member Training
  • Complex Problem-Solving
  • Cosmetology Principles Knowledge
  • Texturizing Services
  • Highlights and Lowlights
  • Social Media Platforms

Timeline

Sales Representative

Touchstone Protection
07.2024 - Current

Collections Agent

Auto and Home Protect USA
12.2023 - 06.2024

Hairstylist

Salon One Six One
12.2022 - Current

Apprentice Hairdresser

Alchemy Salon
02.2021 - 10.2022

Food Expeditor

Hendel's Market Cafe
09.2019 - 03.2020

Server

Springfield Brewing Company
09.2018 - 07.2019

Server

Show-Me's
04.2018 - 08.2018

Sales Associate

Sole And Blues
04.2017 - 09.2017

Third Key Holder

Claire's Boutique
08.2016 - 04.2018

Retail Sales Associate Cashier

The Walking Company
11.2015 - 01.2016

Cosmetology License - Hairdressing & Manicuring

Paul Mitchell The School

High School Diploma -

Hazelwood West High School

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Sarah Johndrow