Sarah Maria Gil Ocando
Herriman,UT
Summary
Adept at enhancing order accuracy and customer satisfaction, I leveraged my inventory management and relationship-building skills at Buckedup Apparel to significantly improve fulfillment rates. Collaborating effectively with teams, I mastered multitasking in fast-paced settings, leading to commendable productivity improvements without compromising service quality.
Offering strong candidate with keen eye for detail and commitment to accuracy. Delivers ability to learn and adapt quickly to new processes in inventory management and warehouse operations. Ready to use and develop organizational and time-management skills in Costumer Service role.
Overview
3
3
years of professional experience
Work History
Picker Packer
Buckedup Apparel
American Fork, UT
10.2023 - 08.2024
- Enhanced order accuracy by carefully picking and packing items per customer specifications.
- Printed labels, packaged boxes, and loaded into outbound containers.
- Pulled orders quickly to maintain demanding productivity goals.
- Took on extra hours and shifts during busy periods to meet tight shipping deadlines.
- Reduced shipping errors by thoroughly checking each item before packaging for shipment.
- Demonstrated ability to multitask while maintaining attention to detail, resulting in more accurate order fulfillment rates over time.
- Collaborated with team members to improve overall productivity and meet tight deadlines in a fast-paced environment.
- Expedited order processing by utilizing a barcode scanner to accurately select items from shelves.
- Picked and packed order items.
Restaurant Waiter
Cafe Zupas
Murray, UT
05.2023 - 10.2023
- Maintained clean and organized dining areas for optimal guest experience.
- Cultivated warm relationships with regular customers.
- Quickly reset and cleaned up tables after customers left to enable speedy turnaround and guest flow.
- Answered customers' questions, recommended items, and recorded order information.
- Supported fellow waitstaff through teamwork during busy times, sharing responsibilities as needed.
- Collaborated with kitchen staff to ensure timely delivery of orders, resulting in positive feedback from guests.
- Processed cash and credit card transactions accurately, maintaining accountability for all sales revenue generated during shifts.
- Balanced excellent customer service with efficient task completion by multitasking effectively throughout each shift.
Picker Packer
Ready Alliance
Salt Lake City, UT
09.2021 - 05.2022
- Enhanced order accuracy by carefully picking and packing items per customer specifications.
- Printed labels, packaged boxes, and loaded into outbound containers.
- Pulled orders quickly to maintain demanding productivity goals.
- Took on extra hours and shifts during busy periods to meet tight shipping deadlines.
Sales Associate
Metro by T-Mobile
Murray, UT
01.2022 - 04.2022
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Built relationships with customers to encourage repeat business.
- Managed returns, exchanges and refunds in accordance with store policy.
- Helped customers locate products and checked store system for merchandise at other sites.
- Prepared merchandise for sales floor by pricing or tagging.
- Solved customer challenges by offering relevant products and services.
- Educated clients on current promotional offerings and products using persuasive selling tactics.
Education
No Degree - Psychology
Rafael Urdaneta University
Maracaibo, VenezuelaNo Degree - Foreign Languages Education
Lumos Language School
Salt Lake City, UTSkills
- Warehouse safety
- Time management
- Inventory management
- Stock replenishment
- Service quality
- Customer service
- Problem-solving skills
- Teamwork and collaboration
- Customer relations
- Active listening
- Critical thinking
- Relationship building
Languages
Spanish
Native or Bilingual
English
Native or Bilingual
Interests
- Graphic Design
- Blogging
- Photography
- Interior Design
- Cooking
- Food Blogging
- Food Photography
- Wine Tasting
- Animal Care
- Documenting and sharing travel experiences
- Road Trips
- Hiking
- Gym Workouts
- High-Intensity Interval Training
- Passionate about balancing physical health with mental and emotional wellness
Timeline
Picker Packer
Buckedup Apparel
10.2023 - 08.2024
Restaurant Waiter
Cafe Zupas
05.2023 - 10.2023
Sales Associate
Metro by T-Mobile
01.2022 - 04.2022
Picker Packer
Ready Alliance
09.2021 - 05.2022
No Degree - Psychology
Rafael Urdaneta University
No Degree - Foreign Languages Education
Lumos Language School
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