SARAH MARKUS
Madison Heights,MI
Summary
Positive and upbeat sales professional connects with customers, maintains documentation and exceeds quotas. Increases solid revenue streams by keeping open lines of communication with established and potential customers. Prospects for new business while capitalizing on emerging sales opportunities. Detail-oriented salesperson fosters enthusiasm in products and services, opening opportunities for upgrading services and delivering sales results. Friendly go-getter achieving top levels of production. Dependable employee seeking opportunity to expand skills and contribute to company success. Considered hardworking, ethical and detail-oriented. Reliable candidate ready to take on challenges using problem-solving and task prioritization skills to help team succeed.
Overview
7
7
years of professional experience
Work History
Professional Singer/Performer
Independent Contracting
07.2019 - Current
- Composed, arranged and recorded numerous original songs
- Interpreted and modified music to personalize performances
- Promoted music through social media platforms and networking events
- Performed live shows at various venues such as bars, clubs, and festivals
- Performed in front of live audiences solo and with groups
- Maintained vocal health through proper techniques, exercises, and lifestyle choices
- Developed unique stage presence to engage audiences during live shows
- Taught classes in vocal technique to aspiring singers
- Recorded vocals for albums and singles in professional studios.
Receptionist/Social Media Content Creator
United Mortgage Lending
10.2024 - Current
- Greet clients and visitors in a professional, welcoming manner
- Coordinate office operations and support daily administrative tasks
- Answer numerous calls per day to appropriate recipients using multi-line system
- Create engaging social media content for platforms such as instagram, facebook, TikTok
- Design graphics, short videos, reels, and posting highlighting mortgage products and services
Sales Associate/Budtender
House of Dank
02.2023 - 09.2024
- Provided excellent customer service to patients and accompanying them into finding the right purchase and having the right information on cannabis products for recreational and medical patient purposes
- Handled issues professionally to company standards
- Rotated stock using clearance markdowns and special sales promotions
- Created great customer experiences with personalized sales support
- Informed customers of promotions and special offers to increase sales
- Resolved customer concerns using strong communication and conflict management skills
- Demonstrated selling experience in fast-paced, service-oriented retail setting
- Adapted to changing priorities and unexpected situations with calm demeanor
- Delivered consistent service to develop customer base
- Offered personalized styling advice based on customer preferences
- Maintained clean and organized sales floor for optimal shopping experience
- Actively listened to customer concerns, addressing issues promptly and professionally
- Resolved customer complaints diplomatically to ensure satisfaction and maintain positive brand image.
Education
Bachelor of Arts - Performing Arts/Singing and Vocal
Institute of the Arts Barcelona
BarcelonaHigh School - undefined
Monroe High School
Monroe, MichiganSkills
- Product Sales
- Multitasking
- Sales Strategies
- Social media savvy
- Networking abilities
- Upselling
- Problem-Solving
- Excellent communication
- Teamwork and Collaboration
- POS System Operation
- Customer service
- Complex Problem-Solving
- Listening Skills
Timeline
Receptionist/Social Media Content Creator
United Mortgage Lending
10.2024 - Current
Sales Associate/Budtender
House of Dank
02.2023 - 09.2024
Professional Singer/Performer
Independent Contracting
07.2019 - Current
Bachelor of Arts - Performing Arts/Singing and Vocal
Institute of the Arts Barcelona
High School - undefined
Monroe High School