Sarah Rose Wittek
Elma,NY
Summary
Dedicated and compassionate Registered Nurse (RN) with progressive career history in direct patient care and care coordination in fast-paced environments. Proven to remain calm under pressure and skillfully handle difficult patients and high-stress situations. Consistently developing strong relationships with patients and families through empathetic communication, respectful attitude and excellent customer service. Strives to be their best self inside and outside of work. Always allowing room for growth, learning, and deeper connections.
Overview
5
5
years of professional experience
Work History
Nurse Intern
Erie County Medical Center
05.2022 - Current
- Monitored patient vital signs and reported any changes to nursing staff.
- Assisted with activities of daily living by helping patients with bathing, changing clothes, eating, and daily hygiene tasks.
- Assisted with specimen collection and handled appropriately to facilitate laboratory testing.
- Recorded vital signs and intake and output of patients and documented information.
- Observed and reported any changes in patient condition to proactively address potential risks.
- Monitored patient status to report signs and symptoms of adverse reactions to medication.
- Prepared and administered medications in accordance with established protocols.
- Assisted with patient ambulation and use of mobility assistance aids to reduce risks.
- Maintained continuity of care by communicating changes in patient condition with physicians, family members, and other care team members.
- Educated patients on nutrition, disease prevention and post-discharge care to support overall wellness.
Home Health Aide
Dr. Michael Landi, MD
05.2023 - 06.2023
- Traveled to clients' homes to complete healthcare services and promote continuity of care.
- Provided mobility assistance such as walking and regular exercising.
- Comforted family members, offered attentive listening and high level of emotional support.
- Protected privacy and delivered comfort to preserve dignity of dying patient and family members.
- Positioned patients to provide comfort and promote better body alignment.
- Checked and recorded vital signs, noting any significant changes and assisted nurses with treatment.
- Changed linens in rooms, keeping spaces fresh and clean for patient health and satisfaction.
- Completed activities of daily living for patients unable to self-care, and assisted those with limited mobility in completing tasks.
Personal Assistant, Work-Study
D'youville University
05.2022 - 08.2022
- Oversaw personal and professional calendars and coordinated appointments for future events.
- Maintained appropriate filing of personal and professional documentation.
- Provided general administrative support including scheduling meetings, making travel arrangements and managing documentation.
- Responded to emails and other correspondence to facilitate communication and enhance business processes.
- Provided multifaceted services to career professionals by running errands, managing mail, scheduling appointments, and arranging transportation.
- Attended meetings, took notes and tracked action items.
- Performed event coordination for larger parties and gatherings.
- Established working relationships with clients by organizing various events.
Restaurant Team Member & Certified Trainer
Chipotle
07.2020 - 03.2021
- Greeted guests pleasantly and answered menu questions.
- Arrived to work in uniform and presentable in appearance to meet restaurant standards.
- Cultivated warm relationships with regular customers.
- Operated register to process payments and collect cash payment for order totals.
- Used proper techniques to prepare food and ingredients.
- Trained new employees by demonstrating tasks and coaching during daily activities.
- Prepared food orders, cooking on grill and operating fry station.
- Assisted with in-store operations by disassembling delivery boxes, cleaning floors, and dishwashing.
- Verified freshness of ingredients and food by checking for quality, rotating stock and recording old and new items.
- Supported sales efforts by suggestively upselling food items and increasing check averages.
- Maintained clean and organized dining areas to uphold restaurant hygiene standards.
- Resolved customer complaints promptly and professionally to maintain positive reputation.
- Set positive tone for entire dining experience as first point of contact for incoming guests.
- Followed health and safety protocols crucial for maintaining safe and sanitary environments for customers and staff.
Team Member
Tim Hortons
11.2018 - 08.2020
- Kept work areas clean, organized, and safe to promote efficiency and team safety.
- Contributed to team success by completing jobs quickly and accurately.
- Learned all required tasks quickly to maximize performance.
- Worked scheduled shifts and remained available to work during coworker absences, holidays, and busy periods.
- Learned new drinks and procedures first, and instructed all team members on how to properly complete each.
- Repaired minor issues and maintained espresso equipment and coffee machines for smooth functioning.
- Trained new employees, sharing knowledge and expertise of coffees, teas, and merchandise.
- Controlled line and crowd with quick, efficient service.
- Pleasantly interacted with customers during hectic periods to promote fun, positive environment.
- Cleaned counters, machines, utensils, and seating areas daily.
- Listened carefully to customer requests and created personalized, delicious beverages, which improved sales.
- Maintained and operated espresso machines, blenders, commercial coffee brewers, coffee pots, and other equipment.
- Trained new team members with positive reinforcement and respectful, encouraging coaching.
- Created wide variety of hot and cold drinks in average shifts with consistently positive customer satisfaction scores.
- Elevated customer loyalty by using strong communication abilities to resolve customer problems.
- Sanitized equipment and wiped down counters and tables to prevent spread of germs.
Hostess
Arriba Tortilla
05.2018 - 11.2018
- Greeted customers warmly upon arrival and provided friendly and warm presence throughout dining experience.
- Took reservations and to-go orders by phone, answered customer questions, and informed of accurate wait times.
- Answered customer questions about hours, seating, and menu information.
- Supported servers, food runners, and bussers with keeping dining area ready for every guest.
- Worked with front of house staff to move tables and adjust seating to accommodate groups with special requests.
- Resolved guest and employee complaints to maintain complete customer satisfaction and workforce effectiveness.
- Trained new hostesses on customer service best practices and restaurant policies to maintain high standards of service.
Education
Bachelor of Science - Nursing
D'Youville University
Buffalo, NY08.2023
Skills
- Strong Critical Thinking Skills
- Critical Care and Oncology Experience
- Health and Wellness Education
- Verbal and Written Communication
- Teamwork
- Multitasking
References
Dr. Michael Landi, MD- Past Employer
Contact: (716) 316-7117
Emily Jerge MS, RN, CHSE- Nursing School Professor
Contact: jergee@dyc.edu, (716) 829-8081
Sara King MSN, RN, CCRN- Nursing School Instructor
Contact: (716) 440-7281
Cindy Adymy MSN, RN- Nursing School Professor
Contact: adymyc@dyc.edu, (901) 219-6594
Chrissy Bauer RN- Coworker
Contact: (716) 578-4927
Joey Stevens- Past Employer
Contact: (716) 867-1881
Ryan Rocque RN- Classmate
Contact: (716) 680-2204
Timeline
Home Health Aide
Dr. Michael Landi, MD
05.2023 - 06.2023
Nurse Intern
Erie County Medical Center
05.2022 - Current
Personal Assistant, Work-Study
D'youville University
05.2022 - 08.2022
Restaurant Team Member & Certified Trainer
Chipotle
07.2020 - 03.2021
Team Member
Tim Hortons
11.2018 - 08.2020
Hostess
Arriba Tortilla
05.2018 - 11.2018
Bachelor of Science - Nursing
D'Youville University
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