Sarah Serenity church
Philadelphia,PA
Summary
Dynamic Corporate Trainer at IMPERIAL with a proven track record in developing impactful training programs and enhancing employee performance. Skilled in mentorship and training assessment, I foster collaboration and align initiatives with corporate goals, driving growth and improving team productivity. Proficient in Microsoft Office Suite, I ensure effective communication and workflow optimization.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Corporate Trainer
IMPERIAL
09.2025 - Current
- Developed and delivered engaging training programs for diverse employee groups.
- Assessed training needs through surveys and performance evaluations.
- Implemented innovative learning methods to enhance knowledge retention.
- Facilitated workshops focused on leadership development and team building.
- Supported company growth by designing targeted training programs for new hires.
- Collaborated with management to identify company training needs and scheduling.
- Mentored new sales trainers, fostering a collaborative learning environment.
- Collaborated with leadership to align training initiatives with corporate sales strategy.
- Facilitated workshops that improved product knowledge and selling skills among staff.
Assistant
StacieSawyer
09.2024 - 08.2025
- Coordinated schedules and appointments, ensuring efficient use of time for team members.
- Managed documentation and reporting processes, enhancing accuracy and consistency in records.
- Worked closely with management to provide effective assistance for specific aspects of business operations.
- Assisted manager in all aspects of business operations.
- Ensured smooth day-to-day operations by managing email correspondence and promptly addressing inquiries.
- Completed daily logs for management review.
- Performed wide-ranging administrative, financial and service-related functions.
Home Care Provider
JulietSawyer
09.2024 - 08.2025
- Provided personal care assistance to clients, enhancing daily living activities and promoting independence.
- Developed tailored care plans in collaboration with healthcare professionals to meet individual client needs.
- Administered medications and monitored health conditions, ensuring adherence to prescribed treatment regimens.
- Assisted clients with mobility and transportation, facilitating access to community resources and social activities.
- Implemented safety protocols within the home environment, reducing risks and improving client well-being.
- Assisted patients with personal requirements for housekeeping and grooming assistance.
- Enhanced patient comfort by providing compassionate and attentive care tailored to individual needs.
- Assisted disabled clients to support independence and well-being.
- Interacted kindly with patients and families and displayed positive, outgoing attitude, resulting in establishment of long-term, professional relationships.
- Cooked tasty, nourishing meals for patients to promote better nutrition.
- Assisted patients with self-administered medications.
- Established nutritious meal plans and prepared daily offerings to meet patient dietary needs.
- Developed strong rapport with patients and families, fostering trust and open communication channels for better care coordination.
- Provided emotional support during challenging times, helping patients cope with illness or disability-related stressors more effectively.
- Monitored progress and documented patient health status changes to keep care team updated.
- Performed laundry, grocery shopping and other light housekeeping duties as instructed by client.
Manager
Five Guys
08.2020 - 06.2024
- Supervised daily operations to ensure efficient food preparation and service delivery.
- Trained and mentored staff on customer service standards and operational procedures.
- Accomplished multiple tasks within established timeframes.
- Identified and communicated customer needs to supply chain capacity and quality teams.
- Conducted regular performance evaluations to enhance team productivity and morale.
Education
Associate of Arts - Clinical Psychology
Community College of Philadelphia
Philadelphia, PA01-2027
Skills
- Mentorship
- Training assessment
- Data entry
- Administrative duties
- Microsoft Office Suite
- Call reception
- Workflow optimization
- Inventory management
- Human resources
- Lecturing
- Motivational speaking
- Attention to detail
- Employee interviewing
- Clear communication
- Team collaboration
Certification
- graphic design - Certification
- CNA - Certified Nurse Assistant
Timeline
Corporate Trainer
IMPERIAL
09.2025 - Current
Assistant
StacieSawyer
09.2024 - 08.2025
Home Care Provider
JulietSawyer
09.2024 - 08.2025
Manager
Five Guys
08.2020 - 06.2024
Associate of Arts - Clinical Psychology
Community College of Philadelphia