Sarah Strassle
Phillipsburg,New Jersey
Summary
Versatile and dynamic professional with a proven track record at Hunterdon Hills Playhouse, adept in adaptive problem-solving and efficient multitasking. Excelled in high-pressure environments, enhancing customer satisfaction and team performance. Skilled in sanitation practices and effective communication, consistently achieving and exceeding set goals.
Developed exceptional multitasking and communication skills in fast-paced hospitality environment. Excel at ensuring seamless service and guest satisfaction. Seeking to transition these abilities into new and dynamic field.
Overview
19
19
years of professional experience
Work History
Banquet Server
Hunterdon Hills Playhouse
11.2023 - Current
- Served appetizers, delivered entrees, and refilled beverages for anywhere from 2 to 60 banquet guests.
- Managed multiple tasks simultaneously while maintaining composure under pressure in fast-paced banquet environments.
- Set up banquet tables and chairs based on event requirements.
- Demonstrated exceptional teamwork by collaborating with fellow servers to maintain a smooth flow of service during large-scale events.
- Completed post-event tasks such as cleaning, breakdown, and inventory management to prepare for future banquets efficiently.
- Adhered to all health and safety regulations while serving food and beverages.
- Assisted in setting up the event space, ensuring proper table arrangements and placement of utensils for seamless guest experience.
- Carried out professional service, retaining polite and friendly approach at all times.
- Processed customer payments to accurately record transactions.
- Maintained a clean and organized dining area for optimal guest comfort.
Paraprofessional for Autistic Support
General Healthcare Resources Inc.
04.2023 - 10.2023
- Oversaw students in classroom and common areas to monitor, enforce rules, and support lead teacher.
- Improved classroom management by assisting teachers with behavioral interventions and monitoring student progress.
- Supervised students during non-instructional periods such as lunch, recess, or field trips, ensuring safety at all times.
- Enhanced student support by delivering one-on-one and small group assistance in various subjects.
- Kept classrooms clean, neat, and properly sanitized for student health and classroom efficiency.
- Assisted in the collection and analysis of data on student performance, contributing to ongoing progress monitoring efforts.
- Helped teachers manage bus loading and unloading.
Style Consultant
Target
11.2021 - 04.2023
- Greeted all clients with warm smile and asked open-ended questions to better understand his or her needs.
- Brainstormed and implemented new floor designs, merchandise displays and sales advertisements.
- Increased customer satisfaction by providing personalized style consultations and recommendations.
- Collaborated with fellow consultants to ensure seamless communication, resulting in improved team performance and customer satisfaction.
- Maintained inventory by assisting co-workers with stocking shelves, pricing items and placing products on display.
- Merchandised store inventory in seasonal and brand displays.
- Assisted in organizing and executing in-store promotions, driving increased foot traffic to retail locations.
- Collaborated with team members for efficient store operations, resulting in a well-maintained retail space.
- Balanced daily tasks effectively while remaining responsive to changing priorities within the retail environment.
Fulfillment Expert
Target
11.2021 - 04.2023
- Collaborated with team members to meet daily targets, contributing to overall company success and growth.
- Demonstrated adaptability by successfully navigating changes in product offerings or order volumes, adjusting workflow strategies to maintain peak performance levels.
- Enhanced customer satisfaction with timely processing and shipping of orders, ensuring prompt delivery to clients.
- Exceeded performance metrics consistently by prioritizing tasks effectively within a fast-paced environment.
- Provided training for new hires on fulfillment procedures, fostering a knowledgeable workforce committed to delivering quality results.
- Facilitated strong communication between the fulfillment department and other company departments, ensuring seamless collaboration in support of overall business objectives.
- Participated actively in regular safety trainings sessions.
- Reduced inventory discrepancies by conducting regular audits and updating the warehouse management system accordingly.
- Ensured the safety of employees by maintaining a clean, organized work environment and following best practices in warehouse operations.
- Printed labels, packaged boxes, and loaded into outbound containers.
- Interacted with guests in friendly and knowledgeable way.
- Picked and packed order items.
- Greeted customers and directed to requested products.
- Operated equipment such as pallet jacks and hand trucks to move heavy boxes.
- Used appropriately sized boxes to pack products with care, minimizing shifting and damage during transport.
- Safely and securely loaded items to prevent damage during transport.
- Disposed of damaged or defective items or coordinated returns to vendors for covered items.
Cashier
Joe's Steak Shop
06.2014 - 03.2019
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Restocked and organized merchandise in front lanes.
- Resolved customer complaints professionally, leading to improved customer relations and loyalty.
- Mentored new employees on cashier duties and best practices, improving overall staff performance.
- Provided backup support for other departments when needed, showcasing versatility within the retail environment.
- Assisted in inventory management, contributing to reduction in stock discrepancies.
Short Order Cook
Joe's Steak Shop
06.2014 - 03.2019
- Kept kitchen up to code for health and safety inspections.
- Maintained a clean and organized kitchen, ensuring compliance with health and safety regulations.
- Demonstrated flexibility in handling multiple orders simultaneously while maintaining attention to detail for each dish prepared.
- Instructed new staff in proper food preparation, storage, use of kitchen equipment and sanitation.
- Changed and sanitized cutting boards, benches, and surfaces between tasks to avoid cross-contamination.
- Proactively addressed customer concerns or complaints, working to find satisfactory solutions in a timely manner.
- Handled high-pressure situations with grace, keeping up with fast-paced demand during peak hours while maintaining focus on accurate food preparation.
- Ensured optimal food quality by regularly inspecting ingredients for freshness and taste before use.
- Trained new staff in cooking techniques, equipment usage, and kitchen procedures to ensure consistency in quality across the team.
- Worked in fast-paced environment with sense of urgency to serve guests quickly.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
- Operated large-volume cooking equipment such as grills, deep-fat fryers or griddles.
- Performed opening and closing duties as needed, ensuring the restaurant was prepared for efficient operation each day.
- Utilized strong communication skills when interacting with guests, coworkers, and management to create a welcoming atmosphere for all parties involved.
Certified Nursing Assistant
Genesis Healthcare System
07.2017 - 10.2018
- Provided high-quality personal care services such as bathing, grooming, dressing, and feeding to ensure patient dignity.
- Assisted patients with daily living activities for enhanced comfort and wellbeing.
- Checked patient vitals such as temperature, blood pressure, and blood sugar levels.
- Maintained a clean, safe environment by sanitizing surfaces, changing linens, and disposing of waste properly.
- Answered call lights and supported patient comfort and safety by adjusting bed rails and equipment.
- Assisted with feeding and monitored intake to help patients achieve nutritional objectives.
- Conducted regular rounds to monitor patients'' physical and mental status throughout shifts.
- Utilized therapeutic communication, empathy and active listening skills to encourage and develop positive relationships with patients.
- Performed accurate documentation of patient information according to established protocols for record-keeping purposes.
- Promoted independence in patients through walking exercises or assisting them with mobility devices like walkers or wheelchairs.
- Built rapport with patients and families, providing emotional support during difficult times.
- Assisted nurses with wound care procedures ensuring proper healing processes took place.
- Participated in fun group activities with patients to boost mood, improve overall memory, and provide light entertainment.
- Supported ambulation and physical therapy needs by conducting planned exercise routines.
- Enhanced patient comfort by providing compassionate, one-on-one care during daily activities.
- Advocated for patient rights and needs, ensuring respectful and ethical care.
- Prevented cross-contamination by cleaning and sterilizing equipment.
- Supported needs of 20+ residents under long-term care.
Server
Warrenside Tavern
07.2006 - 08.2012
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Served food and beverages promptly with focused attention to customer needs.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
- Cultivated warm relationships with regular customers.
- Performed opening and closing duties, ensuring the dining area was prepared for seamless service transitions.
- Maintained a clean and orderly dining area for an enjoyable guest experience.
- Bussed and reset tables to keep dining room and work areas clean.
- Addressed customer complaints or concerns professionally, ensuring swift resolution and maintaining positive relationships.
- Assisted in training new hires, providing guidance on restaurant standards and best practices.
- Handled cash transactions accurately, contributing to balanced daily financial reports.
- Followed health and safety protocols crucial for maintaining safe and sanitary environments for customers and staff.
- Explained menu items and suggested appropriate options for food allergy concerns.
- Implemented effective communication strategies between front-of-house and back-of-house staff for streamlined operations.
Dishwasher
Warrenside Tavern
07.2006 - 08.2012
- Kept kitchen areas neat and clean by removing trash and organizing supplies.
- Followed supervisor instructions to complete tasks on time.
- Kept work area clean, dry, and free of debris to prevent incidents and accidents.
- Kept dishes, utensils and glassware clean and rotated following safety standards set by restaurant.
- Completed additional cleaning tasks within the kitchen area, contributing to an overall sanitary work environment.
- Assisted with kitchen prep work to help operations run smoothly and meet customer needs.
- Scraped, washed and efficiently restacked dishware, utensils, and glassware to keep kitchen ready for customer demands.
- Washed equipment, surfaces, refrigerators, and other areas and applied sanitizing chemicals.
- Contributed to a positive team environment through effective communication and collaboration with kitchen staff members.
- Stepped into additional roles during busy times to boost coverage of important stations.
- Utilized effective time management skills to balance dishwashing duties with any additional cleaning or food preparation tasks assigned.
- Minimized cross-contamination risks by following proper procedures for washing cutting boards, knives, and other essential tools.
- Inspected dishwashing equipment and reported issues to supervisor.
Line Cook
Warrenside Tavern
07.2006 - 08.2012
- Prepared multiple orders simultaneously during peak periods with high accuracy rate, maximizing customer satisfaction, and repeat business.
- Collaborated with team members to maintain a clean and safe working environment, adhering to health and safety guidelines.
- Set up and prepared cooking supplies and workstations during opening and closing to maximize productivity.
- Adapted quickly to new recipes and techniques, demonstrating versatility and eagerness to learn from colleagues.
- Prepared food items such as meats, poultry, and fish for frying purposes.
- Plated and presented all dishes to match established restaurant standards.
- Changed and sanitized cutting boards, benches, and surfaces between tasks to avoid cross-contamination.
- Upheld strict sanitation standards while preparing meals, maintaining a clean workspace free of cross-contamination risks.
- Created identical dishes numerous times daily with consistent care, attention to detail, and quality.
- Maintained well-stocked stations with supplies and spices for maximum productivity.
- Increased kitchen productivity by keeping tools organized for easy access when needed.
- Supported head chef during high-volume periods by efficiently executing complex tasks with precision under pressure.
- Boosted employee morale through positive attitude, willingness to assist others when needed.
- Followed restaurant stock management schedule to monitor product freshness and rotate out old products.
- Assisted in inventory management by accurately tracking supplies and placing orders as needed.
- Washed, peeled, and cut fruits and vegetables in advance to save time on food preparation.
- Received shipments and placed items on proper shelves to restock and organize restaurant pantry.
- Managed opening and closing shift kitchen tasks.
Caterer
Warrenside Tavern
07.2006 - 08.2012
- Provided friendly, courteous service to create memorable moments for guests.
- Enhanced client satisfaction by providing personalized catering services tailored to individual preferences and dietary requirements.
- Presented food and beverages on buffet tables and drink stations in line with formality and specifications of each event.
- Communicated with event coordinators and facility management to obtain appropriate catering accommodations.
- Managed food inventory and supplies, reducing waste and maintaining optimal stock levels for diverse events.
- Replenished banquet stations and verified food temperatures and cleanliness of service areas.
- Set up and disassembled food service stations, equipment and furniture per contract specifications.
- Offered vegetarian versions of frequently ordered entrees to appeal to health conscious customers.
- Assisted with menu development and planning.
- Cooked for large groups of people and managing various types of food for large events.
- Ordered food items and supplies needed to fulfill catering jobs.
- Sampled each dish for quality control prior to serving, identifying mistakes and solving immediately.
- Observed federal and local kitchen safety regulations to prevent food borne illnesses.
- Ensured timely delivery of meals by coordinating efficient transportation methods and logistics.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
- Ensured accuracy in financial transactions, reconciled cash with receipts daily.
Education
High School Diploma -
Phillipsburg High School
Phillipsburg, NJ06-2003
Skills
- Strong teamwork
- Adaptive problem solving
- CPR and first aid
- Sanitation practices
- Time management
- Effective communication
- Work under pressure
- Cleaning and organization
- Customer service
- Patience and empathy
- Efficient multitasking
Hot Dog Connoisseur
Hot dogs = Life.
Timeline
Banquet Server
Hunterdon Hills Playhouse
11.2023 - Current
Paraprofessional for Autistic Support
General Healthcare Resources Inc.
04.2023 - 10.2023
Style Consultant
Target
11.2021 - 04.2023
Fulfillment Expert
Target
11.2021 - 04.2023
Certified Nursing Assistant
Genesis Healthcare System
07.2017 - 10.2018
Cashier
Joe's Steak Shop
06.2014 - 03.2019
Short Order Cook
Joe's Steak Shop
06.2014 - 03.2019
Server
Warrenside Tavern
07.2006 - 08.2012
Dishwasher
Warrenside Tavern
07.2006 - 08.2012
Line Cook
Warrenside Tavern
07.2006 - 08.2012
Caterer
Warrenside Tavern
07.2006 - 08.2012
High School Diploma -
Phillipsburg High School
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