Summary
Overview
Work History
Education
Skills
Timeline
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Sarah Wright

Hermitage,PA

Summary

Positive and caring student support professional with an upbeat attitude and a detail-oriented approach to meeting all student needs. Highly organized, proactive, and flexible with strong critical thinking and planning abilities. Experienced in student enrollment, database management, and customer service. Excel at managing database software and systems, providing superior support for diverse needs. Knowledgeable about student information management systems and best practices in education.

Overview

20
20
years of professional experience

Work History

Student Services Coordinator

Laurel Technical Institute
07.2021 - Current
  • Coordinating school wide events and functions to promote peer rapport and school engagement
  • Directing at-risk students to tutoring or community resources
  • Discussing at-risk students with instructors and Director of Education, creating advisories, and developing action plans
  • Fielding student concerns and complaints and facilitating a positive resolution; directing the student to specific campus departments, Incident/Grievance Procedures, or Title IX report form, as appropriate

Instructional Support Coordinator & Registrar

Laurel Technical Institute
05.2020 - Current
  • Maintaining student and graduate STARS database by updating biographical information and ensuring accurate student transcripts
  • Maintaining files for current students, graduates and withdraws; maintaining distribution log of all files and ensure timely return of all files
  • Enhanced operational workflows by maintaining well-organized documentation systems and updating records accurately as needed.
  • Managed multiple course development projects simultaneously while adhering to strict deadlines and quality standards.

Registrar

Laurel Technical Institute
05.2020 - Current
  • Maintaining student and graduate STARS database by updating biographical information and ensuring accurate student transcripts
  • Maintaining files for current students, graduates and withdraws; maintaining distribution log of all files and ensure timely return of all files
  • Create course schedules for all students and instructors
  • Ensures compliance with federal regulations regarding student privacy by enforcing strict adherence to FERPA guidelines

Instructional Support Coordinator

Laurel Technical Institute
05.2020 - Current
  • Provide instructional support for all instructors to include, Canvas help, integrating technology into courses, uploading documents and exams to Canvas
  • Utilized various authoring tools to create visually appealing and interactive e-learning modules.
  • Streamlined course development process by creating reusable templates and resources.
  • Maintained current knowledge of instructional design trends, consistently integrating relevant techniques into new courses.

Instructor

Laurel Technical Institute
06.2018 - Current
  • Promoted a positive learning environment by establishing clear expectations and maintaining consistent classroom management techniques.
  • Boosted student performance by providing individualized support and targeted feedback.
  • Initiated new learning methods, eliminating instructional gaps and improving comprehension.

Teacher's Assistant

Mercer County Headstart
04.2017 - 08.2018
  • Assists with classroom set-up and management per the Creative Curriculum guidelines
  • Monitor the children throughout the day to gather meaningful and quality observations
  • Interacts with children to ensure they are reaching appropriate milestones

Certified Pharmacy Technician, Processing

Care-Fill Pharmacy
05.2014 - 04.2017
  • Contacted 900+ patients monthly to verify medication changes, adjust their packaging to their preference, and verify any upcoming appointments
  • Contacted any necessary third party in order to correct any billing issues
  • Verified that all necessary changes are properly documented in a patient's Excel chart and their personal profile.

Senior Certified Pharmacy Technician

Walgreens
01.2007 - 05.2014
  • Maintain pharmacy inventory, check in orders, order appropriate inventory- including medications and supplies
  • Address any questions or concerns that the patient may have
  • Enter data from written and E-RX prescriptions to generate a label for filling
  • Maintain all pharmacy records associated with retail pharmacy
  • Maintain a clean and organized working environment by working closely with those around me to make certain all tasks are completed in a timely manner.

Administrative Assistant

Slippery Rock University
09.2004 - 02.2006
  • Assist the Resident Advisors with organizing and filing reports
  • Answering the phone and directing students to the correct departments.

Education

Bachelor of Science - Interdisciplinary Studies

Slippery Rock University
Slippery Rock, PA
05.2023

2 Semesters - English & Mathematics

Westminster College
New Wilmington, PA
05.2003

Skills

  • Strong Organization
  • Student Support
  • Intervention Planning
  • Special Events
  • Program coordination
  • Resource advocacy
  • Problem-solving abilities
  • Excellent Communication
  • Team Collaboration
  • Adaptability and Flexibility

Timeline

Student Services Coordinator

Laurel Technical Institute
07.2021 - Current

Instructional Support Coordinator & Registrar

Laurel Technical Institute
05.2020 - Current

Registrar

Laurel Technical Institute
05.2020 - Current

Instructional Support Coordinator

Laurel Technical Institute
05.2020 - Current

Instructor

Laurel Technical Institute
06.2018 - Current

Teacher's Assistant

Mercer County Headstart
04.2017 - 08.2018

Certified Pharmacy Technician, Processing

Care-Fill Pharmacy
05.2014 - 04.2017

Senior Certified Pharmacy Technician

Walgreens
01.2007 - 05.2014

Administrative Assistant

Slippery Rock University
09.2004 - 02.2006

Bachelor of Science - Interdisciplinary Studies

Slippery Rock University

2 Semesters - English & Mathematics

Westminster College

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Sarah Wright