SONIA CARTER

• Provided direct patient care, including wound care and vital sign monitoring, to promote healing and recovery.
• Performed emergency response procedures, including CPR and airway management, to stabilize patients.
• Administered medications using automated dispensing systems to ensure precise dosage and timing.
• Operated infusion pumps to deliver intravenous therapies, ensuring patient safety and comfort.
• Educated patients and families on health management and post-discharge care, improving adherence to treatment plans.
• Utilized critical thinking skills to prioritize nursing interventions based on patients'' acuity levels and individual needs.
• Conducted thorough patient assessments to identify changes in condition, promptly notifying physicians and initiating appropriate interventions when necessary.
• Administered medications safely according to established guidelines while closely monitoring for side effects or adverse reactions requiring intervention.
• Enhanced patient satisfaction by providing compassionate, holistic nursing care that addressed physical, emotional, and spiritual needs.
• Assisted in the training and mentorship of new nursing staff members, contributing to a positive work environment and high-quality patient care.
• Prevented the spread of infections by consistently adhering to strict infection control protocols and educating patients on proper hygiene practices.
• Collaborated with interdisciplinary teams to develop comprehensive treatment plans for complex patients with multiple comorbidities.
• Served as a preceptor for nursing students during their clinical rotations, providing valuable real-world experience and guidance to foster professional growth.
• Skillfully managed challenging patient situations using de-escalation techniques, crisis intervention strategies, and therapeutic communication skills.
• Improved patient outcomes by implementing evidence-based nursing interventions and individualized care plans.
• Participated in ongoing professional development opportunities to stay current on best practices in nursing care and emerging trends in healthcare delivery.
• Promoted a culture of safety within the healthcare facility by participating in quality improvement initiatives, identifying potential hazards, and advocating for best practices in nursing care delivery.
• Provided support for patients'' families during difficult medical decisions or end-of-life care, serving as a liaison between the healthcare team and loved ones.
• Advised patients and caregivers of proper wound management, discharge plan objectives, safe medication use, and disease management.
• Contributed to interdisciplinary team meetings by presenting relevant clinical data about patients'' progress toward reaching established goals of care.
• Facilitated patient transitions between different levels of care, ensuring continuity of services and minimizing disruptions in treatment plans.
• Implemented evidence-based fall prevention strategies, resulting in a significant decrease in patient falls within the unit.
• Demonstrated expertise in wound management techniques resulting in accelerated healing times for patients with complex wounds or pressure injuries.
• Streamlined medication administration processes for increased safety and accuracy during busy shifts.
• Collaborated with interdisciplinary teams to develop comprehensive care plans for complex cases.
• Educated family members and caregivers on patient care instructions.
• Documented treatments delivered, medications and IVs administered, discharge instructions, and follow-up care.
• Communicated with healthcare team members to plan, implement and enhance treatment strategies.
• Managed patients recovering from medical or surgical procedures.
• Evaluated patient histories, complaints, and current symptoms.
• Explained course of care and medication side effects to patients and caregivers in easy-to-understand terms.
• Provided skilled, timely and level-headed emergency response to critically-ill patients.
• Monitored patient reactions after administering medications and IV therapies.
• Offered exceptional care and support to individuals recovering from acute incidents and dealing with chronic conditions.
• Used first-hand knowledge and clinical expertise to advocate for patients under care and enacted prescribed treatment strategies.
• Observed and documented patient factors such as diets, physical activity levels, and behaviors to understand conditions and effectively modify treatment plans.
• Implemented care plans for patient treatment after assessing physician medical regimens.
• Promoted patient and family comfort during challenging recoveries to enhance healing and eliminate non-compliance problems.
• Quickly responded to situations impacting safety and security to unit, actualizing crisis prevention interventions to control and de-escalate situations.
• Delivered high level of quality care to diverse populations while overseeing patient admission and triaging based on acuity and appropriate department admission.
• Followed all personal and health data procedures to effectively comply with HIPAA laws and prevent information breaches.
• Facilitated therapeutic communication, conflict resolution and crisis intervention by redirecting negative behaviors and helping patients regain or improve coping abilities.
• Equipped patients with tools and knowledge needed for speedy and sustained recovery.
• Recorded details regarding therapies to keep patient charts updated.
• Conducted ongoing monitoring and evaluations of behaviors and conditions, and updated clinical supervisors with current information.
• Participated in evidence-based practice project implementation, nursing competency development and nursing simulation activities.
• Worked with healthcare team to develop new dialysis treatment flow sheet and other log forms, improving clinical documentation and accountability.
• Reported findings to quality departments after conducting routine restraint audits and worked with team to devise corrective actions for deficiencies.
• Investigated and resolved issues affecting hospital operations and patient care.
• Leveraged feedback and process improvement opportunities to create safer and healthier environment and increase patient satisfaction.
• Sustained quality standards by performing routine medication audits and upholding internal and industry best practices.
• Performed frequent checks on life support equipment and made necessary adjustments to preserve optimal patient conditions.
• Collaborated with leadership to devise initiatives for improving nursing satisfaction, retention and morale.
• Conveyed treatment options, diagnosis information and home care techniques to patients and caregivers to continue care consistency.
• Performed triage on incoming patients and determined severity of injuries and illnesses.
• Led teams in driving successful patient outcomes by prioritizing standard of care and best practices.

Inpatient Medical Surgical Unit 3E Monitors, collects and records information in
the patient record
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• Collects and records vital signs, weights, and other patient data
• Transports patients and documents action in patient record
Participates in the nutritional well-being of patients through tray delivery,
assistance with patient set-up and feeding
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• Accurately records input and output
Assists with activities of daily living such as personal hygiene (shaving, mouth
care, foot care, peri care and bathing), positioning and ambulation
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Rounds on patients and families frequently to assess and address personal
needs, concerns or comfort related issues
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• Reports information to responsible nurse for resolution when necessary
• Inserts and removes gastric and urethral tubes
• Performs enemas and disimpactions
Operates patient monitoring systems specific to unit needs (such as, cardiac and
fetal heart monitoring)
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Performs bedside testing such as Oximetry, ECG, Glucometery, urinalysis and
other tests
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• Removes peripheral, intravenous therapy lines
• Performs phlebotomy on certain units after specific training
• Performs wound care and dressing changes
• Removes staples and sutures
• Assists nurses and physicians with sterile procedures
Applies oxygen delivery devices as ordered without altering settings or
determining rates
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Assists patients with portable or wall oxygen and assures proper storage of E
cylinders
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• Assist with application and removal of restraints under the direction of an RN
• Documents all care provided in the appropriate place in the patient record
• Assembles patient charts
• Posts laboratory and other results in patient chart
• Uses the computerized documentation system at the skill level commensuratewith the responsibilities included in this description
• Delivers specimens to Laboratory, Microbiology and Pathology
• Transports x-rays, blood products and equipment
• Insures cleanliness of nutrition areas and general unit
• Cleans and stores equipment
• Empties trash, linen bags and sharps containers
• Stocks medical supplies, linens and paper goods
• Inventories equipment as required
• Processes broken equipment as directed
• Maintains equipment logs as required
Performs basic clerical duties such as answering phones, taking messages, filing
and copying
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Communicates information pertinent to the end of shift summation before
leaving the unit
•
May provide continuous observation and surveillance of assigned patients via
video monitoring system
•
Demonstrate ability to communicate effectively in person, via telephone, and via
microphone/headset as needed with members
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• Performs other functions as required.

Perform administrative and certain clinical duties under the direction of a
physician
•
Administrative duties may include scheduling appointments, maintaining
medical records, billing, and coding information for insurance purposes
•
Clinical duties may include taking and recording vital signs and medical histories,
preparing patients for examination as directed by physician
•
• Inbasket duties
• Rooming patients according to prep guidelines
• Setting up for procedures
• Sterilizations of medical equipment
• POCTs
Maintaining a safe, secure and healthy environment and establishing and
following standards and procedures
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• Collection and labeling of specimens
• PCMH (Patient Care Medical Home), CARES
• Lab draws, EKG's
Supply Management, Verbal Communication, Infection Control, Creating a Safe,
Effective Environment, Organization, Scheduling, Professionalism,
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• Customer Focus, Confidentiality, Bedside Manner, Medical Teamwork

Medical assistants complete administrative and clinical tasks in the offices of
physicians, podiatrists, chiropractors, and other health practitioners
•
• Their duties vary with the location, specialty, and size of the practice
• Duties Medical assistants typically do the following:
• Take and record patient history and personal information
• Measure vital signs
• Help the physician with patient examinations
• Give patients injections as directed by the physician
• Schedule patient appointments
Prepare blood for laboratory tests Medical assistants take and record patients'
personal information
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They must be able to keep that information confidential and discuss it only with
other medical personnel who are involved in treating the patient
•
• Electronic health records (EHRs) are changing medical assistants' jobs
More and more physicians are adopting EHRs, moving all their patient
information online
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• Assistants need to learn the EHR software that their office uses
Medical assistants should not be confused with physician assistants, who
examine, diagnose, and treat patients under a physician's supervision
•
In larger practices or hospitals, medical assistants may specialize in either
administrative or clinical work
•
Administrative medical assistants often fill out insurance forms or code patients'
medical information
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• They often answer telephones and schedule patient appointments
• Assistants may work closely with hospital administrators and laboratory services
• Some assistants buy and store supplies and equipment for the office
Clinical medical assistants have different duties, depending on the state where
they work
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They may do basic laboratory tests, dispose of contaminated supplies, and
sterilize medical instruments
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They may have additional responsibilities, such as instructing patients about
medication or special diets, preparing patients for x rays, removing stitches,
drawing blood, or changing dressings
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Some medical assistants specialize according to the type of medical office where they work
•
The following are examples of specialized medical assistants: Ophthalmic
medical assistants and optometric assistants help ophthalmologists and
optometrists, respectively, provide eye care
•
• They show patients how to insert, remove, and care for contact lenses
• Ophthalmic medical assistants also may help an ophthalmologist in surgery
• Podiatric medical assistants work closely with podiatrists (foot doctors)
They may make castings of feet, expose and develop x rays, and help podiatrists
in surgery.

Perform administrative and certain clinical duties under the direction of a
physician
•
Administrative duties may include scheduling appointments, maintaining
medical records, billing, and coding information for insurance purposes
•
Clinical duties may include taking and recording vital signs and medical histories,
preparing patients for examination, drawing blood, and administering
•
UNIVERSITY OF NEW HOSPITALS - Medical Assistant
Albuquerque, NM
04/2009 - 03/2012
References Available on Request
medications as directed by physician
E-scribing, setting up for procedures, assisting with minor procedures,
prescription refills, referrals, prior authorizations, data entry, medical charting,
ear lavage, casting, draw blood

•
Perform administrative and certain clinical duties under the direction of
physician
•
Administrative duties may include scheduling appointments, maintaining
medical records, billing, and coding for insurance purposes
•
Clinical duties may include taking and recording vital signs and medical histories,
preparing patients for examination, prepare patients for procedures, drawing
blood, administering medications as directed by physician, PCMH (Patient Care
Medical Home), ordering of labratory tests, sterilization of Medical equipment
and supplies, Injections, scheduling appts, collecting co-pay, front desk duties,
label specimens, medical terminology, discharge instructions, answering phones,
collection and labeling of specimens, relaying messages to medical staff, and
administering nebulizers
•
Inpatient settings, Patient Care Tech work Float pool worked all units within
UNMH and BBRP
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ADL's bedside care, vitals, distributing of food trays per patients diet, foley care,
drains, assisted procedures, POCT's, specimens collections, patient transports,
admits and discharges