Sarai Alvarez
Corona,CA
Summary
Dynamic and results-driven professional with extensive experience in customer service and inventory management. At Torta Sinaloa, I enhanced customer satisfaction through attentive service and effective order accuracy. Skilled in cash handling and team collaboration, I consistently improved operational efficiency and fostered strong relationships with clients and colleagues alike.
Professional server with high standards and strong track record of delivering exceptional dining experiences. Skilled in customer service, order accuracy, and multitasking in fast-paced environments. Known for effective teamwork, adaptability, and maintaining positive atmosphere even during peak hours. Thrives on achieving results and ensuring guest satisfaction.
Experienced with managing customer interactions and ensuring pleasant dining experience. Utilizes strong communication and multitasking skills to handle high-pressure environments efficiently. Track record of building rapport with guests and ensuring their needs are met promptly.
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
2026
2026
years of professional experience
Work History
Waitress
Torta Sinaloa
- Provided excellent customer service by promptly taking and delivering orders.
- Assisted in maintaining a clean and organized dining environment.
- Collaborated with kitchen staff to ensure timely food preparation and service.
- Learned menu items and daily specials to inform customers effectively.
- Handled cash transactions accurately and processed payments efficiently.
- Supported team members during busy shifts by managing multiple tasks simultaneously.
- Kept server areas clean and stocked to increase efficiency while working tables.
- Maintained customer satisfaction with timely table check-ins to assess food and beverage needs.
- Enhanced customer satisfaction by providing attentive service and promptly addressing any concerns.
- Managed cash transactions accurately, ensuring proper change was provided to customers as needed.
- Proved successful working within tight deadlines and a fast-paced environment.
- Displayed enthusiasm and promoted excellent service to customers, successfully increasing referrals, and walk-in business.
Office Administrative Assistant
Baeks Chiropractic
08.2024 - Current
- Managed patient scheduling to optimize clinic workflow and reduce wait times.
- Coordinated communication between patients and healthcare providers to enhance service delivery.
- Assisted in maintaining accurate patient records using electronic health record systems.
- Processed insurance claims and verified patient coverage for efficient billing operations.
- Developed office procedures that improved administrative efficiency and streamlined tasks.
- Provided front desk support, ensuring a welcoming environment for patients upon arrival.
- Scheduled follow-up appointments, contributing to improved patient retention rates.
- Provided clerical support to company employees by copying, faxing, and filing documents.
- Expedited invoice processing, ensuring accurate recording of financial transactions in the accounting system.
- Enhanced team collaboration by effectively scheduling meetings and coordinating calendars for multiple executives.
- Maintained inventory of office supplies and placed orders.
- Assisted coworkers and staff members with special tasks on daily basis.
- Created and maintained detailed administrative processes and procedures to drive efficiency and accuracy.
- Continually sought methods for improving daily operations, communications with clients, recordkeeping, and data entry for increased efficiency.
- Built and maintained excellent customer relationships through timely response to inquiries and going above and beyond to accommodate unusual requests.
- Interacted with vendors, contractors and professional services personnel to receive orders, direct activities, and communicate instructions.
- Supported company leaders by managing budgets, scheduling appointments and organizing itinerary.
- Recorded new hires, transfers, terminations, changes in job classifications and merit increases to main human resources files.
- Facilitated timely delivery of special projects to meet organizational and departmental objectives.
Inventory Analyst
Giant Dollar
02.2023 - 12.2024
- Analyzed inventory data to optimize stock levels and minimize discrepancies.
- Coordinated with suppliers to ensure timely delivery of products and materials.
- Monitored inventory turnover rates, identifying trends to improve purchasing decisions.
- Developed reports on inventory performance metrics for management review.
- Implemented processes for efficient tracking of incoming and outgoing stock.
- Collaborated with cross-functional teams to resolve inventory-related issues promptly.
- Improved inventory accuracy by conducting regular audits and implementing effective tracking systems.
- Supported the implementation of new systems and processes that led to improvements in overall inventory management performance.
- Ensured accurate documentation of all inventory transactions using specialized software solutions designed for efficient data entry.
- Enhanced forecasting accuracy, utilizing advanced analytical tools to monitor demand patterns and optimize stock levels.
- Reported on supply chain KPIs to verify compliance with established standards.
- Suggested improvements to cut costs and improve supply chain process, incorporating asset utilization, performance measurement and outsourcing approaches.
- Conducted research to address shipping errors and packaging mistakes.
- Monitored inventory to maintain sufficient supply levels to meet business and customer needs.
Waitress
Pollo Kriollo
08.2022 - 06.2024
- Provided exceptional customer service, ensuring guest satisfaction and repeat business.
- Managed multiple tables efficiently during peak hours, maintaining high service standards.
- Collaborated with kitchen staff to ensure timely food preparation and accurate orders.
- Demonstrated thorough knowledge of menu items, assisting customers with selections and dietary needs.
- Handled high-pressure situations with composure, maintaining excellent service standards even during busy shifts.
- Remained calm and poised when dealing with difficult customers or during busy shifts.
- Supported teamwork atmosphere among staff members through clear communication and collaboration during shifts.
- Demonstrated adaptability by quickly learning new menu items and incorporating them into knowledgeable recommendations for guests.
- Answered customers' questions, recommended items, and recorded order information.
Education
High School Diploma -
Corona High School
Corona, CALaw Enforcement
Riverside City College
Riverside, CASkills
- Customer service
- Greeting guests
- Team collaboration
- Cleanliness
- Order taking
- Attention to detail
- Cash handling
- Decision-making
- Safe food handling
- Hospitality service expertise
- Order accuracy
- Supply restocking
- Performance improvement
- Table bussing
- Tableside service
- Relationship management
- Menu presentation
- Daily specials memorization
- Food station setup
- Front-of-house display creation
- Banquet coordination
- Table turnover
Languages
Spanish
Professional Working
Timeline
Office Administrative Assistant
Baeks Chiropractic
08.2024 - Current
Inventory Analyst
Giant Dollar
02.2023 - 12.2024
Waitress
Pollo Kriollo
08.2022 - 06.2024
Waitress
Torta Sinaloa
High School Diploma -
Corona High School
Law Enforcement
Riverside City College