Sarai Barringer
Littleton
Summary
Dynamic professional with a proven track record at PPL in client care coordination and emotional health monitoring. Skilled in optimizing workflows and enhancing customer satisfaction through effective problem identification and resolution. Recognized for compassionate caregiving and team training, consistently improving service delivery and client well-being.
Professional data management specialist. Strong background in accurate data entry, database management, and information integrity. Skilled in collaboration, adapting to changing needs, and ensuring reliable results. Known for attention to detail, efficient time management, and strong organizational skills.
Overview
15
15
years of professional experience
Work History
Caretaker
PPL
12.2024 - Current
- Supervised daily operations to ensure client needs were met effectively and efficiently.
- Coordinated care plans with families and healthcare providers to optimize client well-being.
- Monitored clients' physical and emotional health, adjusting care strategies as necessary.
- Evaluated care services regularly, identifying areas for improvement to enhance client satisfaction.
- Provided compassionate care to residents, assisting with daily tasks such as meal preparation and personal grooming.
- Remained alert to problems or health issues of clients and competently responded.
Customer Support Specialist
Ibotta
11.2022 - 04.2023
- Provided exceptional customer support via phone, email, and chat to resolve inquiries promptly.
- Analyzed customer feedback to identify trends and improve service delivery processes.
- Delivered exceptional customer service experiences by maintaining a positive attitude, active listening skills, and empathetic responses to customer concerns.
- Enhanced customer satisfaction by addressing and resolving complex issues promptly and professionally.
- Helped large volume of customers every day with positive attitude and focus on customer satisfaction.
Data Entry Lead
Right Off The Top
03.2020 - 02.2022
- Oversaw data entry operations, ensuring accuracy and consistency across multiple projects.
- Trained and mentored team members in best practices for data management.
- Implemented process improvements that enhanced efficiency of data entry workflows.
- Developed and maintained comprehensive documentation for data entry procedures.
- Reduced turnaround times for urgent requests by prioritizing tasks based on project deadlines and resource availability.
Auto Parts Delivery Driver
Elite Logistics LLC
05.2018 - 05.2019
- Delivered auto parts efficiently to various locations, ensuring timely arrivals.
- Implemented route optimization strategies, reducing fuel consumption and travel time.
- Navigated high traffic areas safely while maintaining focus on efficient delivery times.
- Fostered positive relationships with local businesses by consistently providing reliable service.
- Demonstrated flexibility in accommodating last-minute changes or additional stops as needed.
Data Entry Clerk
Lowe's Subwork
11.2013 - 11.2014
- Entered and maintained accurate data in inventory management systems.
- Processed customer orders efficiently, ensuring timely fulfillment.
- Reviewed and verified data entries for accuracy and completeness.
- Utilized Excel and proprietary software for effective data management tasks.
- Sorted documents and maintained organized filing process.
- Created spreadsheets for more efficient recordkeeping.
Sales Associate
Pet Ranch
05.2011 - 02.2013
- Provided exceptional customer service, enhancing overall shopping experience for pet owners.
- Assisted in inventory management, ensuring optimal stock levels and product availability.
- Developed strong product knowledge, guiding customers in selecting appropriate pet supplies and services.
- Trained new sales associates on store policies, procedures, and effective sales techniques.
- Implemented merchandising strategies to maximize product visibility and attract customer attention.
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
Education
IT Certificate - Information Technology
Fullsail University
Florida12-2024
Skills
- Client care coordination
- Emotional health monitoring
- Care plan evaluation
- Compassionate caregiving
- Problem identification
- Customer support strategies
- Data management processes
- Team training and mentoring
- Workflow optimization
- Order processing efficiency
- Task prioritization
- Housekeeping tasks
- Personal care
- Meal preparation
- Medication distribution
- Troubleshooting and repair
- Lawn care and groundskeeping
- Kennel disinfection
- Animal nutrition management
- Customer relations
- Decision-making
- Conflict resolution
- Employee training and development
- Laundry and dry cleaning
- Performance assessment
- Performance evaluation
Timeline
Caretaker
PPL
12.2024 - Current
Customer Support Specialist
Ibotta
11.2022 - 04.2023
Data Entry Lead
Right Off The Top
03.2020 - 02.2022
Auto Parts Delivery Driver
Elite Logistics LLC
05.2018 - 05.2019
Data Entry Clerk
Lowe's Subwork
11.2013 - 11.2014
Sales Associate
Pet Ranch
05.2011 - 02.2013
IT Certificate - Information Technology
Fullsail University