Sarai Clark
Acton,CA
Summary
Results-driven Customer Service employee delivering exceptional experiences in fast-paced environments. Resolved issues swiftly and developed strong customer relationships, driving satisfaction and loyalty. Committed to ensuring every customer receives positive and memorable service.
Overview
2
2
years of professional experience
Work History
Perkin' up coffee house
Anita Fluke
Acton, California
2025.09 - Current
- Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
- Recognized by management for providing exceptional customer service.
- Engaged customers in conversation with an outgoing, friendly demeanor, fostering a welcoming atmosphere that they wanted to come back to.
- Built relationships with regular customers by memorizing their usual orders and anticipating their needs before they asked.
- Worked with speed, efficiency, and a friendly personality during rush hours, ensuring customer flow and satisfaction.
- Prepared and served a variety of coffee beverages to customers.
- Maintained cleanliness and organization of the coffee bar and seating area.
- Handled cash transactions accurately at the register in the front.
- Prepared food orders and served them to customers.
- Kept the front and dining room stocked and clean
Personal Assistant
Landmark Enterprises
Acton, California
2025.01 - 2026.05
- Anticipated my boss's needs and addressed concerns promptly to ensure the job was accomplished.
- Assisted my boss with scheduling appointments and running errands to ensure efficient time management.
- Used discretion when handling confidential information.
- Contributed to a positive work environment through professional demeanor and strong interpersonal skills.
- Established a systematic filing system for improved document management and quicker information retrieval.
- Completed household tasks by assisting with laundry, light housekeeping, babysitting, organization, and grocery shopping.
Assistant Marital Arts Instructor
Acton Karate and Krav Maga
Acton, California
2024.06 - 2025.12
- Black belt in American Tang Soo Do
- Delivered targeted feedback and corrections, thereby helping students improve their skills and techniques.
- Collaborated with fellow instructors on curriculum development and instructional strategies to ensure consistent high-quality instruction across all classes.
- Evaluated student performance to determine promotion in rank.
- Coached new students by breaking down techniques into simple moves they could comprehend for all levels.
- Taught both core principles and fighting techniques to students of all levels.
- Provided private lessons tailored to individual needs for accelerated skill development or intensive training purposes.
- Built strong relationships with parents through regular communication regarding student progress, encouragement, information about upcoming tests and classes, and answered any questions they had.
- Set a positive example for students through consistent dedication to training and improvement. Demonstrating commitment to continuous personal and professional development in martial arts.
- Stayed late after class to helps kids prepare for upcoming tests, competitions, or classes.
- Highly trustworthy, honest, and respectful towards everyone.
Education
Certificate in Women's Ministry -
The Masters University
Newhall, CA2025-04
High School Diploma -
Shanan Christian Academy
Acton, CA2023-05
Skills
- Excellent customer service
- Customer satisfaction
- Trustworthy
- Diligent worker
- Good time management
- Multitasking
- Attention to detail
- Confidential information handling
- Friendly, positive attitude
- Cash handling at the front register
References
Perkin' Up Coffee House contact information:
Employer: Jessica Fluke, (661) 579-5394
Employer: Anita Fluke, (661) 916-0436
Landmark Enterprises contact information:
Employer: Danielle Bowers, (661) 433-5891
Employer: Riley Bowers, (661) 674-7852
Timeline
Perkin' up coffee house
Anita Fluke
2025.09 - Current
Personal Assistant
Landmark Enterprises
2025.01 - 2026.05
Assistant Marital Arts Instructor
Acton Karate and Krav Maga
2024.06 - 2025.12
Certificate in Women's Ministry -
The Masters University
High School Diploma -
Shanan Christian Academy