Sarai Fox

• Transport products from storage area to shelves
• Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific products.
• Assist customers with locating products and answer any questions they may have
• Monitor inventory levels
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• Supervised day-to-day operations to meet performance, quality and service expectations.
• Maintained a clean, safe, and organized store environment to enhance the customer experience.
• Developed strong working relationships with staff, fostering a positive work environment.
• Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.

• Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
• Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
• Processed returns, and exchanges according to store policy
• Handled escalated calls efficiently, finding satisfactory resolutions for both customers and the company alike.
• Collaborated with other team members to ensure smooth job operations
• Manage customer service desk including money orders, cash handling and processing transactions

As a Sales Associate at Dairy Queen, my responsibilities included providing excellent customer service, preparing and serving food and beverages, and maintaining a clean and organized work environment. Key duties involved:

- Greeting customers and taking orders accurately.

- Preparing and serving menu items according to company standards.

- Handling cash transactions and operating the point-of-sale system.

- Maintaining cleanliness and sanitation of the dining area, kitchen, and equipment.

- Assisting with inventory management and restocking supplies.

- Ensuring customer satisfaction by addressing any concerns or issues promptly.

- Collaborating with team members to ensure efficient and smooth

• Developed strong relationships with students to foster trust and rapport, enabling more effective instruction.
• Organized and taught swimming lessons to children aged 5 to 8 years.
• Implemented ongoing assessments of student progress, adjusting lesson plans accordingly to ensure continued growth in abilities.
• Promoted water safety awareness by incorporating essential skills into lessons such as treading water, floating, and rescue techniques.

As a Crew Member at McDonald’s, my role involved providing efficient and friendly service to ensure a positive dining experience for customers. Key responsibilities included:

- Greeting customers and taking orders accurately.

- Preparing food items according to McDonald’s standards and procedures.

- Operating kitchen equipment and maintaining cleanliness in the kitchen area.

- Handling cash transactions and operating the point-of-sale system.

- Ensuring the dining area is clean and well-stocked.

- Assisting with inventory management and restocking supplies as needed.

- Addressing customer inquiries and resolving any issues promptly.

- Collaborating with team members to ensure smooth and efficient operations.