SARAI GEORGE
Riverview,FL
Summary
Dynamic Senior Executive Administrative Assistant with extensive experience at Citi, excelling in executive calendar management and travel coordination. Proven ability to prepare impactful presentations and manage confidential records with discretion. Recognized for exceptional organizational skills and attention to detail, effectively supporting senior management in achieving departmental goals.
Overview
2
2
Languages
1
1
Certification
46
46
years of professional experience
Work History
Senior Executive Administrative Assistant
Citi
Tampa, FL
01.2020 - Current
- Organized and prioritized appointments for three managing directors to optimize their time and productivity.
- Coordinated travel arrangements and expense reports for 3 MDs and their direct reports to ensure smooth scheduling.
- Provided administrative support to 3 Managing Directors
- Scheduled and coordinated departmental meetings
- Prepare presentations for senior management
- Oversaw supply orders for the 3 managing directors' department to ensure timely availability of necessary resources.
- Maintained confidential documents, employee personnel records, vacation days, and attendance records.
- Maintained and updated organizational charts to accurately reflect current team structure and roles.
- Managed new hire onboarding pass, equipment set-up, and telephone set-up through Market Place.
Associate Cash & Trade Process Analyst 1
Citi
Tampa, FL
04.2014 - 10.2020
- - Delivered exceptional customer service, enhancing client satisfaction
- Process multiple transactions of moderate complexity
- - Communicate effectively to ensure accurate processing of instructions
- Verify signature on instruction letters prior to processing
- Confirm details of MIFT instruction letters prior to processing
- - Prepare end of day transaction reports
- - Requested exception approvals
- Update and maintain processing documents and policies
- Staying aware of product changes and system enhancements
- Provide administrative duties for 1 Director and 3 Senior Vice Presidents in the TTS Latam Client Operation Division
- Maintain calendar for Director including travel arrangements and travel expense report
- Scheduled and coordinated departmental meetings
- Created and presented impactful presentations for senior management
- Developed and modified spreadsheets and various documents to support operational needs
- Maintained confidential documents, employee personnel records, vacation days, and attendance records.
- Responsible for all New Hire On-Board Pass, Equipment Set-Up and Telephone Set up through Market Place
- Responsible for the EERS Reviews of the department
- Assist in relocation move
Administrative Assistant
Citi
Tampa, FL
01.2013 - 01.2014
- Provided administrative support to the Operations Senior Region Head and Senior Vice President of Trade & Treasury Services - LATAM & Mexico Operations, ensuring efficient communication and coordination within the executive management team.
- Maintained Director's calendar, coordinating travel arrangements and processing travel expense reports to optimize scheduling.
- Managed new hire onboarding process, including pass issuance, equipment setup, and telephone configuration through MarketPlace for seamless employee integration.
- Scheduled and coordinated departmental meetings
- Prepare presentations for senior management
- Assist with creation and modification of spreadsheets and various documents
- Maintained confidential documents, employee personnel records, vacation days, and attendance records.
- Created and updated organizational charts to reflect team structure and reporting lines.
- (Randstad Agency – Temp Assignment)
Executive Assistant
Randstad Agency
Citi, Tampa
01.2012 - 01.2012
- Provided administrative support to the Managing Director of Citigroup AML Division and the executive management team, facilitating seamless operations
- Maintain calendar of Managing Director, including travel arrangements and travel expense report.
- Coordinated and scheduled departmental meetings and events, ensuring effective communication and collaboration
- Prepared and organized presentations for senior management, enhancing information delivery and decision-making
- Assisted in developing content for AML Division Newsletter to keep employees informed
- Maintained confidential documents, personnel records, and vacation and attendance records.
- Maintained organizational charts
- (Citi, Tampa, FL - Temp Assignment)
Administrative Assistant
Mental Health Care
Tampa, FL
01.2011 - 01.2012
- Answer multi-line telephone system in a timely and friendly manner
- Schedule appointments for patients
- Confirmed scheduling appointments with patients to enhance attendance rates
- Updated monthly Blue Book appointment schedule to ensure accurate scheduling
- Record the patient's information in the database
- Prepared patient packets for licensed counselors to streamline session readiness
- Verify on the 1st of each month that the patient's insurance is active
- Verify and print any arrest records of patients
- Pull Recall Log for the Triage Department
- Create spreadsheets and forms using MS Excel or MS Word
Executive Assistant to Managing Director and Senior Vice President
US Trust/Bank of America
Jersey City, NJ
01.1997 - 01.2008
- Managed calendar for Managing Director and Senior Vice President, coordinating travel arrangements and preparing budget expense and travel reports
- Directly responsible for managing day to day administrative operations for multiple divisions
- Tracked and reported monthly budget variances for 2 divisions, encompassing 8 departments with combined budgets exceeding 20 million
- Forecasted the budget and prepared pro formas.
- Developed presentations for senior management to support strategic decision-making
- Secured and organized confidential documents to ensure privacy and compliance.
- (US Trust/Charles Schwab - 2001 to 2007)
- (United States Trust Company of New York - 1997 to 2001)
- Securities & Custody Services
Executive Assistant to Vice President of Operations
Chase Manhattan Bank
New York, NY
01.1995 - 01.1997
- Directly responsible for managing day to day administrative operations
- Executed administrative functions for divisional projects, including creating slide show presentations, maintaining spreadsheets, tracking budgets, and coordinating interdepartmental communication.
- Prepared weekly and monthly departmental statistical reports.
- Participated in team meetings to align on objectives, project plans, timeframes, and resources.
- Coordinated logistics and communication for employee relocation moves.
- Maintained the attendance records and time sheets for up to 150 employees
- Supported operations for Global Investors Services in U.S. Securities
Executive Assistant to Senior Vice President
United States Trust Company of New York
New York, NY
01.1981 - 01.1995
- Directly responsible for managing day to day administrative operations
- Coordinated communication between securities services and internal departments to streamline workflows and enhance collaboration.
- Managed employee personnel records, created memos for department managers, and prepared correspondences with financial institutions to support effective operations.
- Developed and managed the budget for the department of 60 employees, ensuring financial resources aligned with operational goals.
- Maintained the attendance records and time sheets for up to 150 employees
- Prepared weekly and monthly statistical reports
- Updated software on department computers.
Education
Medical Assistant/Phlebotomy/EKG/PT
Career Institute of Health & Technology
Garden City, NY06-2010
Business Management Studies
St. John's University
Jamaica, NY01-1995
Skills
- Calendar management
- Expense reporting
- Budget tracking
- Spreadsheet management
- Presentation preparation
- Confidential records handling
- Meeting coordination
- Attention to detail
- Problem solving
- Multitasking expertise
- Microsoft Office proficiency
- Travel arrangements efficiency
- Time management mastery
- Organizational skills
- Professional communication
SKILLS
Bi-Lingual Spanish / English
Disclaimer
(Gap in Resume are temp/project assignments)
Languages
English
Professional
Spanish
Professional
Certification
- Medical Assistant
Timeline
Senior Executive Administrative Assistant
Citi
01.2020 - Current
Associate Cash & Trade Process Analyst 1
Citi
04.2014 - 10.2020
Administrative Assistant
Citi
01.2013 - 01.2014
Executive Assistant
Randstad Agency
01.2012 - 01.2012
Administrative Assistant
Mental Health Care
01.2011 - 01.2012
Executive Assistant to Managing Director and Senior Vice President
US Trust/Bank of America
01.1997 - 01.2008
Executive Assistant to Vice President of Operations
Chase Manhattan Bank
01.1995 - 01.1997
Executive Assistant to Senior Vice President
United States Trust Company of New York
01.1981 - 01.1995
Medical Assistant/Phlebotomy/EKG/PT
Career Institute of Health & Technology
Business Management Studies
St. John's University