Experienced marketing professional skilled in developing and implementing successful marketing campaigns. Recognized for consistently achieving impactful outcomes that enhance brand visibility and drive customer engagement. Valued for reliability as a team player, emphasizing collaboration and adaptability. Expertise in content creation, strategic planning and campaign management, well-equipped to contribute to the success of any marketing and communications team.
Overview
11
11
years of professional experience
Work History
Marketing Specialist
Nemours Children’s Health
02.2020 - Current
Nemours Children's Health is one of the largest integrated pediatric health systems in the country, which includes two freestanding children’s hospitals. Nemours Children's treats 480,000 children annually in over 95+ locations across four states
Leads service line strategy for marketing and communications while identifying needs based on geography to regionalize goals and execution, with a focus on volume acquisition and program reputation
I have developed and executed integrated marketing and communications campaigns for various service lines including cardiac, primary care and urgent care.
Areas I am currently responsible for include 18 primary care practices and 3 urgent care sites that span across 6 counties, Nemours Children’s Hospital FL Emergency Department, and U.S. News and World Report strategies - and managing a budget for each area
Increased brand awareness by developing and implementing targeted marketing campaigns
Highlights include:
Increased leads YOY by 21% in primary care and 12% in urgent care through the optimization of digital and direct mail campaigns
Managed our first ever New Mover campaign from conception to launch, which included an integrated direct mail and digital approach
Increased physician engagement in U.S News and World Report rankings by 70 percent
Targeted external voting-eligible physicians within the Doximity newsfeed by crafting content for DocNews to elevate brand awareness and hospital reputation
Launched 9 campaigns thus far with three landing in the top 10 of highest-performing content that quarter on Doximity, including the #1 ranked Pediatric Hematology & Oncology campaign for Q2
Coordinates strategies with community relations, public relations, and social media
Collaborates with vendors and internal digital team to report on the performance of marketing campaigns, gain insight, and measure against goals
Develops, manages, and coordinates the distribution of patient communications – such as email campaigns, text messaging, and app aimed to inform, educate, nurture relationships, and drive sign-ups for appointments, webinars, and/or community events
Streamlined communication processes, leading to improved collaboration between departments
Supported the Brand team in the adoption of the Brand Resource Center following an organizational rebrand
Supports partnerships with various organizations such as the American Heart Association
Leads the development and distribution of engaging materials and content for service lines – including collateral for physician liaisons
Meets with service line administration and key stakeholders to determine marketing needs and objectives
Communicates effectively with business partners about the progress of marketing plan development and implementation throughout all phases of the project
Regularly presents strategic plans to senior executives
Marketing and Event Coordinator
Eagle Roofing Products
09.2017 - 02.2020
One of the largest manufacturers of concrete roof tile in North America
Collaborated with the Marketing Director on new campaigns and innovative tactics
Managed and monitored social media accounts and created strategic content for daily postings
Increased engagement by 70%
Handled all requests as necessary related to merchandise, graphics, photography, and any other marketing assets
Assisted with copywriting for company blogs, print materials, and website landing pages
Planned and coordinated 10+ industry events per year
Trained support staff for industry events
Managed event budget of $500K+
Recruited, hired, and trained two marketing assistants
Coordinated schedules and timelines for events
Studied the various customer segments and buying patterns of the industry to identify strategies, trends, and benchmarks
Additional responsibilities included preparing reports, analyzing metrics and lead tracking in Salesforce
Admissions Representative
Full Sail University
03.2015 - 09.2017
Full Sail University is a private for-profit university in Winter Park, Florida
Conducted student phone & in-person interviews
Assisted in the development of process updates & training material
Maintained communication with students via social media
Averaged 90 prospective leads daily
Boosted conversion rates by consistently following up with prospective students through phone calls, emails, and personalized communications
Supported & assisted marketing and events team with events on campus
Marketing Coordinator Intern
Digital Brew
09.2014 - 03.2015
Digital Brew is an Emmy-winning explainer video production company, specializing in animated and live-action videos located in Orlando, FL
Managed social media platforms
Assisted in content development for blogs, newsletters, email campaigns & press releases
Assisted in website management through a CMS (Content Management System)
Accompanied & supported the creative team on shoots
Maintained client database
Developed company's website copy & script
Admissions Representative
Full Sail University
10.2013 - 09.2014
Full Sail University is a private for-profit university in Winter Park, Florida
Conducted student phone & in-person interviews
Assisted in the development of process updates & training material
Maintained communication with students via social media
Averaged 90 prospective leads daily
Boosted conversion rates by consistently following up with prospective students through phone calls, emails, and personalized communications
Supported & assisted marketing and events team with events on campus
Education
Bachelor of Science - Media Communications
Full Sail University
Winter Park, FL
Skills
Communication
Project Management
Critical Thinking
Active Listening
Emotional Intelligence
Campaign Management
Strategic Planning
Leadership and Committeess
Women@Work – Mentorship Program & Associate Resource Group
Adelante – Latinx/Hispanic Associate Resource Group
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