Sarai Martinez
Dallas,Tx
Summary
Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level traveler position. Ready to help team achieve company goals.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Imaging Specialist
Cranial Technologies
Dallas, TX
03.2024 - Current
- Front desk clinic customer service working with pediatrics greeting customers checking patients into a room, answering phones, maintaining patient personal records, scheduling appointments.
- Conducted quality assurance checks to ensure accuracy and compliance with industry standards.
- Implemented best practices for patient comfort and care during imaging sessions.
- Coordinated with other departments to ensure seamless communication between teams during projects..
- Sending patients information to insurance team and patients primary pediatrician faxing and mailing correspondence scanning private information following HIPAA rules.
- Proficiently use computer systems and medical office software.
Assistant Manager
Planet Fitness
Los Angeles, CA
04.2019 - 11.2023
- Trained and mentored staff on customer service protocols and fitness equipment usage.
- Developed and implemented strategies to enhance member retention and engagement.
- Coordinated staff schedules to optimize coverage during peak hours and special events.
- Led team meetings to communicate goals, address concerns, and promote a positive workplace culture.
- Supervised day-to-day operations to meet performance, quality and service expectations.
- Maintained a clean, safe, and organized store environment to enhance the customer experience.
- Developed strong working relationships with staff, fostering a positive work environment.
Education
High School Diploma -
Hollywood High School
Hollywood, CA06.2018
Skills
- Collaborative teamwork
- Quality control processes
- Continuous learning mindset
- Adobe creative suite mastery
- Photography techniques
- Teamwork and collaboration
- Problem-solving
- Customer service
- Active listening
- Effective communication
- Adaptability and flexibility
Certification
- SkyWest Airlines Inflight Ground Training certifications
- CPR training certification
Languages
Fluent Spanish
Timeline
Imaging Specialist
Cranial Technologies
03.2024 - Current
Assistant Manager
Planet Fitness
04.2019 - 11.2023
High School Diploma -
Hollywood High School