Sarai Mercado
Summary
Organized and dedicated Administrative Assistant with proven track record of providing exceptional customer service in fast-paced environments. Offering keen attention to detail and strong decision-making skills to manage multiple, concurrent tasks. Self-motivated work ethic to perform effectively in independent or team environments.
Overview
8
8
years of professional experience
Work History
ADMINISTRATIVE ASSISTANT
FEDEX SUPPLY CHAIN
04.2021 - Current
- Increased financial accuracy by diligently maintaining and updating financial records.
- Streamlined invoicing processes for improved efficiency and timely payments.
- Enhanced budget management by closely monitoring expenses and identifying areas for cost reduction.
- Collaborated with the accounting team to ensure accurate financial reporting and analysis.
- Assisted in the preparation of monthly financial statements, contributing to a more organized system.
- Improved cash flow management by regularly tracking receivables and payables.
- Supported annual audits with meticulous documentation and record-keeping, ensuring a smooth process.
Supply Chain Administrator
WAYFAIR
05.2019 - 09.2020
- Streamlined inventory management by implementing efficient tracking systems and documentation processes.
- Reduced order processing time with thorough data entry, accurate record-keeping, and timely communication with suppliers.
- Enhanced supply chain efficiency by coordinating logistics operations and collaborating closely with warehouse staff.
- Boosted overall operational performance by identifying areas for improvement in supply administration processes and implementing targeted solutions.
- Strengthened relationships with vendors through effective communication, negotiation of favorable terms, and prompt issue resolution.
- Promoted a culture of continuous improvement by actively participating in team meetings to share insights and identify opportunities for optimization.
DISPATCHER
MV TRANSPORTATION
09.2017 - 04.2019
- Improved response times by efficiently prioritizing and dispatching emergency calls.
- Enhanced communication with first responders by maintaining updated contact information and utilizing clear, concise language during dispatches.
- Reduced errors in dispatch logs by implementing a thorough double-check system for all entries.
- Managed high-stress situations calmly and effectively, ensuring timely assistance to those in need.
- Collaborated with fellow dispatchers to maintain a seamless workflow during shift changes.
- Streamlined the dispatch process by organizing resources and routes, optimizing response efforts.
- Maintained accurate records of all dispatched calls, improving data tracking for future analysis.
General Merchandise Clerk
Stater Bros
02.2016 - 08.2017
- Improved customer satisfaction by providing efficient and friendly service at the checkout counter.
- Maintained a clean and organized store environment, ensuring a positive shopping experience for customers.
- Assisted in inventory management by accurately tracking merchandise levels and reporting discrepancies to the supervisor.
- Contributed to increased sales through effective product displays and strategic merchandising techniques.
- Handled customer inquiries and resolved issues promptly, resulting in enhanced customer loyalty.
- Collaborated with fellow team members to ensure smooth operation of the store during peak hours.
Education
Criminal Justice
Antelope Valley College
Lancaster, CA12.2024
High School Diploma -
Academies of The Antelope Valley
Lancaster, CA05.2016
Skills
- Report Writing
- Filing
- Travel Coordination
- Data Entry
- Document Control
- Spreadsheet Management
- Invoice Processing
- Expense Reporting
- Payroll and budgeting
- Computer Proficiency
Accomplishments
- Received a Bravo Zulu for assisting with developing and implementing a Chep Pallet Program, which resulted in minimizing cost and increase savings.
References
Upon Request.
Languages
Spanish
Professional Working
Timeline
ADMINISTRATIVE ASSISTANT
FEDEX SUPPLY CHAIN
04.2021 - Current
Supply Chain Administrator
WAYFAIR
05.2019 - 09.2020
DISPATCHER
MV TRANSPORTATION
09.2017 - 04.2019
General Merchandise Clerk
Stater Bros
02.2016 - 08.2017
Criminal Justice
Antelope Valley College
High School Diploma -
Academies of The Antelope Valley