Sarai Reyna Diaz
Pharr,TX
Summary
Efficient office assistant with several years of experience answering high-volume calls and in-person inquiries. Diligent, respectful attitude to dealing with clients and colleagues. Flexible and hardworking approach to streamlining internal processes. Well-rounded professional possessing excellent clerical and team support abilities. Punctual professional committed to satisfying customer needs and meeting office demands. Dedicated and adaptable professional with a proactive attitude and the ability to learn quickly. Strong work ethic and effective communication skills. Eager to contribute to a dynamic team and support organizational goals. Experienced in fast-paced environments and adaptable to last-minute changes. Thrives under pressure and consistently earns high marks for work quality and speed.
Overview
14
14
years of professional experience
1
1
Certification
Work History
Office Assistant
ASA Logistics
Pharr, TX
01.2013 - Current
- Organized office operations and procedures, such as managing calendars, scheduling appointments, preparing reports and maintaining records.
- Managed office supply inventory by tracking orders and ensuring adequate stock levels are maintained at all times.
- Provided administrative support to staff members, including copying and scanning documents, filing paperwork, and ordering supplies.
- Maintained an organized filing system of paper documents and electronic files.
- Answered incoming calls in a professional manner and directed callers to the appropriate personnel.
- Greeted visitors, determined their needs and directed them to the appropriate personnel.
- Developed spreadsheets with Microsoft Excel to facilitate reporting within the organization.
- Assisted with special projects as needed by researching information on the internet or through other sources.
- Performed data entry tasks into various computer systems accurately and efficiently.
- Organized files, developed spreadsheets, faxed reports and scanned documents to improve organizational workflow.
- Handled incoming and outgoing mail and packages, including preparation for shipping.
- Conducted data entry tasks with a high level of accuracy and efficiency.
- Facilitated communication within the office and with external partners.
- Supported bookkeeping tasks such as invoicing and payment tracking.
- Conducted research and compiled data for reports and projects.
- Ordered office supplies and managed inventory to ensure a well-stocked office.
- Utilized office equipment such as printers, copiers, and fax machines efficiently.
- Operated photocopiers and scanners and personal computers.
- Completed and mailed, invoices or checks.
- Sorted and distributed incoming mail, dispersing to appropriate departments and personnel.
- Reviewed files, records and other documents to obtain information or respond to requests.
- Communicated with customers, employees and vendors to answer questions and address complaints.
- Processed and prepared government forms (IE and T&E).
- Managed daily office operations and maintained a clean and efficient workspace.
Office Assistant
valle alto inc
Pharr, TX
04.2010 - 11.2012
Education
LIC COMERCIO INTERNACIONAL -
UMAN
MEXICO 12-2005
Skills
- Customer Service
- Invoice Processing
- Administrative Support
- Data Entry
- Scheduling
- Clerical Support
- Call handling
- Report Writing
- Mail handling
- Relationship Building
- Positive Attitude
- Digital File Management
- Documentation And Reporting
Certification
- CUATOM BROKER COURSE
Languages
Spanish
Native language
Spanish
Proficient (C2)
C2
Timeline
Office Assistant
ASA Logistics
01.2013 - Current
Office Assistant
valle alto inc
04.2010 - 11.2012
LIC COMERCIO INTERNACIONAL -
UMAN
- CUATOM BROKER COURSE
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