Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Sarai Robles

Anaheim,CA

Summary

Driven and detail-oriented professional with extensive experience as a Dental Assistant at Bright Dentistry and Medical Receptionist at PDQ Urgent Care. Excelled in HIPAA Compliance and appointment management, enhancing patient satisfaction and operational efficiency. Demonstrated exceptional organizational skills and a commitment to maintaining a clean and safe healthcare environment. Talented Dental Assistant with 3 years of experience working with dental staff to treat patients. Skilled at taking dental x-rays, preparing dental impressions and assisting dental hygienists and dentists. Expert at creating and maintaining clean and sterile environments. Customer Service Representative bringing top-notch skills in oral and written communication, active listening and analytical problem-solving skills. Enhances customer experiences by employing service-oriented behaviors, understanding customer desires, ad providing customized solutions to build loyalty.

Overview

5
5
years of professional experience
1
1
Certification

Work History

Medical Receptionist

PDQ Urgent Care
05.2023 - 08.2024
  • Supported office staff and operational requirements with administrative tasks.
  • Coordinated patient scheduling, check-in, check-out and payments for billing.
  • Managed multi-line phone system and pleasantly greeted patients.
  • Kept waiting room neat and organized by stacking magazines, removing trash, and cleaning glass.
  • Checked patient insurance, demographic, and health history to keep information current.
  • Helped patients complete necessary medical forms and documentation.
  • Answered telephone calls to offer office information, answer questions, and direct calls to staff.

Dental Assistant

Bright Dentistry
01.2022 - 12.2022
  • Assisted dentists, hygienists, and other personnel by handing appropriate tools and supplies needed for procedures.
  • Sterilized rooms and prepped equipment and instruments for 6 procedures daily.
  • Sanitized trays, instruments, and surfaces for clean dental office setting and patient safety.
  • Performed general chair-side duties for general dentistry, endo procedures, and oral surgery.

Dental Assistant

Grand Family Dental Office
12.2019 - 01.2022
  • Explained treatment procedures and instructed patients on home care guidelines.
  • Maintained dental supply inventory by checking stock to determine inventory levels and placing and expediting orders for supplies.
  • Prepared patient x-rays and images for dentist review.
  • Took dental images following strict patient protection rules, applying lead aprons.
  • Assisted in chair-side dental procedures by filling cavities and taking impressions.
  • Scheduled and confirmed patient appointments.

Education

High School Diploma -

Lincoln High School
California, United States
06.2014

Skills

  • HIPAA Compliance
  • Letter preparation
  • Insurance Verification
  • Payment Collection
  • Appointment management

Certification

  • First Aid/CPR Certified

Timeline

Medical Receptionist

PDQ Urgent Care
05.2023 - 08.2024

Dental Assistant

Bright Dentistry
01.2022 - 12.2022

Dental Assistant

Grand Family Dental Office
12.2019 - 01.2022
  • First Aid/CPR Certified

High School Diploma -

Lincoln High School
Sarai Robles