Sarai Robles
Anaheim,CA
Summary
Driven and detail-oriented professional with extensive experience as a Dental Assistant at Bright Dentistry and Medical Receptionist at PDQ Urgent Care. Excelled in HIPAA Compliance and appointment management, enhancing patient satisfaction and operational efficiency. Demonstrated exceptional organizational skills and a commitment to maintaining a clean and safe healthcare environment. Talented Dental Assistant with 3 years of experience working with dental staff to treat patients. Skilled at taking dental x-rays, preparing dental impressions and assisting dental hygienists and dentists. Expert at creating and maintaining clean and sterile environments. Customer Service Representative bringing top-notch skills in oral and written communication, active listening and analytical problem-solving skills. Enhances customer experiences by employing service-oriented behaviors, understanding customer desires, ad providing customized solutions to build loyalty.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Medical Receptionist
PDQ Urgent Care
2023.05 - 2024.08
- Supported office staff and operational requirements with administrative tasks.
- Coordinated patient scheduling, check-in, check-out and payments for billing.
- Managed multi-line phone system and pleasantly greeted patients.
- Kept waiting room neat and organized by stacking magazines, removing trash, and cleaning glass.
- Checked patient insurance, demographic, and health history to keep information current.
- Helped patients complete necessary medical forms and documentation.
- Answered telephone calls to offer office information, answer questions, and direct calls to staff.
Dental Assistant
Bright Dentistry
2022.01 - 2022.12
- Assisted dentists, hygienists, and other personnel by handing appropriate tools and supplies needed for procedures.
- Sterilized rooms and prepped equipment and instruments for 6 procedures daily.
- Sanitized trays, instruments, and surfaces for clean dental office setting and patient safety.
- Performed general chair-side duties for general dentistry, endo procedures, and oral surgery.
Dental Assistant
Grand Family Dental Office
2019.12 - 2022.01
- Explained treatment procedures and instructed patients on home care guidelines.
- Maintained dental supply inventory by checking stock to determine inventory levels and placing and expediting orders for supplies.
- Prepared patient x-rays and images for dentist review.
- Took dental images following strict patient protection rules, applying lead aprons.
- Assisted in chair-side dental procedures by filling cavities and taking impressions.
- Scheduled and confirmed patient appointments.
Education
High School Diploma -
Lincoln High School
California, United States06.2014
Skills
- HIPAA Compliance
- Letter preparation
- Insurance Verification
- Payment Collection
- Appointment management
Certification
- First Aid/CPR Certified
Timeline
Medical Receptionist
PDQ Urgent Care
2023.05 - 2024.08
Dental Assistant
Bright Dentistry
2022.01 - 2022.12
Dental Assistant
Grand Family Dental Office
2019.12 - 2022.01
- First Aid/CPR Certified
High School Diploma -
Lincoln High School
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